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Reviews of Riviera Beach Hotel

3 out of 5
Riviera Beach Hotel
6/1 Moo 1, Bophut, Koh Samui, Surat Thani

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 63 reviews" "
Rating 8 - Good. 24 out of 63 reviews" "
Rating 6 - Okay. 13 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomasina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea views
The ocean view room is beautifully and the view each morning is amazing. We had a family room, but the second room is to the back and you have no window, you can't move around the bed, so you need to crawl on to the bed. The owners were amazing and prepared our rooms early as we had a really early flight onto the island, there were so accommodating. It did state there was a pool but there is no pool so i don't understand how that works.. you can use the pool in a beach club up the road but there is a minimum spend of 500 baht per person, so i don't think that counts as having a pool. But i will say again if you want an amazing Seaview this is the place to stay.
Stayed 4 nights in Jun 2023

8/10 Good

Surendra

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The views are amazing for the price. the front reception is also a great character. He honestly made my trip there great.
Stayed 1 night in Nov 2019
Response from Pepito on 22 Nov 2019
Thank you very much for your feedback and your stay with us. Hope to see you again... Warm Regards, Pepito

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019
Response from Karinne on 30 Sept 2019
Dear Michael, We thank you for your booking with us and your nice feedback, We are looking forward to welcoming you again at Riviera Beach hotel

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A most relaxing break
We had a wonderful stay and felt like friends rather than guests. The staff could not do enough for us and our 4 day stay flew by. We will definitely return.
Stayed 4 nights in Jun 2019
Response from K&H on 9 Jun 2019
Dear Anthony, we are very happy to have received you from our hotel and hope to see you again soon at Koh Samui. Best regards Karinne Henri

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here. The room we got was more than perfect. Have to give June a huge thank you for everything! Will definitely come back!
Stayed 2 nights in Mar 2019

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room ,everything we needed, lovely staff
Very enjoyable stay ,the location was perfect
Stayed 3 nights in Feb 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location & staff
Excellent location, friendly staff, Eco room was very small without a window (but it was what I booked) so not hotels fault and we were unable to move rooms as hotel was full. Would not recommend eco room for more than one night.. the other rooms were beautiful & spacious and would stay here again and recommend this hotel, very clean.
Stayed 3 nights in Feb 2019

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy hotel
Nice little hotel right at the beach and in town. Staf was nice and helpful. Nice view from the 3 floor , just remember no lift.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is nice near to the good restaurants, stores, etc. But the beach is not good at all. The hotel is quite simple more indicated for who doesn’t want to spend too much money. The good point is the kind and efficient staff.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Loved the helpfull staff, lovely balcony with hillside view and all day sunshine. Didn't like the steep stairs and no handrail.
Stayed 8 nights in Dec 2018

10/10 Excellent

Courtney

I really enjoyed my stay here. We arrived just before 7pm when the staff were due to leave, and they were still really warm and welcoming. We booked the eco twin room. It was compact but clean most importantly. We had free water, shower gel and shampoo, and towels to use. The room also had a tv which was appreciated as we don’t normally have one staying in cheaper accommodation. We used the laundry service which was really reasonably priced too, and our clothes came back glowing. Great location in the fisherman’s village, and you walk down the steps out the back and you’re on the beach. We had an excursion one day, and when the receptionist noticed we’d been waiting a while she rang the tour company for us. It was ever so kind as she really didn’t have to, but of course we were grateful. All staff were really friendly whenever we saw them. Brilliant stay, I would come back!
Stayed 3 nights in Nov 2018

8/10 Good

Liza-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay at Fisherman’s Village
Great location and nice room. Friendly and helpful staff
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great/Decent location, good markets, decent beach (pebble/sand) hotel staff very nice and helpful!!!! Unfortunately room compared to other hotels at the same price or cheaper did not stack up, bed was uncomfortable, room was small, dirty, air conditioning didnt work properly and the room was very noisy. Staff were great but I wouldn't stay there again.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Hotel was very nice and superb location. Only downside was a couple arguing at 4am for 2 hours so we couldn’t sleep, and as the reception is not 24 hours we couldn’t do much about it.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a good location for the fisherman’s market (only runs on Fridays) but the beach is not very nice. The water is murky and the sand is not great. We had an issue upon check in with our room being dirty and we were upgraded to the hill side room. This room was nice, clean and spacious. Overall would recommend the hotel but not the location
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach view room was very nice. Right on the beach with a little balcony and great views. The staff was friendly and the location is great. It is right on the edge of the dining/shopping area in Fisherman's Village. Lots of dining options but not too noisy.

8/10 Good

Thelma

Liked: Property conditions & facilities, room comfort
Nice hotel, poor training
Before checking in, I called to arrange our pick up, the front desk agent was rude and unhelpful . When we got to the hotel the same rude lady was there. She told us They’ve been over booked so they upgraded our room. Which was very nice of them but it looked like she was unhappy to do so. After we checked in the bell man was excellent, he stored our bags and showed us everything at the hotel. Helped us to plan our day and made sure we had a great breakfast. Later on we found out we have A LOT of ants above the headboard. We called them but no one ever came to check it. As we checked out, the same lady was at the desk. There was a problem with the charges and we had made her aware of Them and requested she adjust the charge. We informed her that we had little time as we had a ride waiting for us. I gave her my credit card and it seemed as she had made the adjustment. She then proceeded to overcharge my credit card without saying anything. I requested to speak with the manager and no one came. It was quite rude, it was a small amount but she had Handled the situation extremely poorly. We went to the managers office (after they called him and he didn’t come). He immediately said “this is your vacation, I don’t want you to be upset and deal with it”, he took 200THB from his own wallet and gave it to me. We felt better leaving as he had handled the situation well. The hotel is beautiful, it’s a shame that the service from the front desk staff was poor.
Response from June, Riviera Beach Hotel. on 28 Apr 2018
Dear Sir/Madams, Thank you very much for your booking with us. Could you please tell us about the date that you stayed with us and what's the room type? However, from your review for our hotel we think it had something wrong. We would like to inform you that first of all, Our hotel is just a small living in Bophut, Koh samui. So our hotel don't have a manager and bell boy as your review. We will be appreciate if you could reply us about this problem. We looking forward to hear from you soon. Best Regards,

8/10 Good

Emma , canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach view!!
This hotel is in a prime location, situated on bo phut beach. There is lots of restaurants and shopping near by. Would recommend the sea view room, it is absolutely stunning. Definitely the most expensive place we stayed in south east Asia but if you are willing to pay it won't disappoint. Staff and reception was very helpful and friendly!
Stayed 2 nights in Feb 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights at riviera beach
Hotel was fine, tidy and clean , best views were at the back of the hotel as they overlooked the sea , we were on the front so overlooked the main road, bean bags were great to relax on the beach, and was nice to be able to have a tea or coffee free up till about 11 in the morning, good location with plenty going on, would return here again
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel actually as described... which makes a change!
Stayed 2 nights in Nov 2017

10/10 Excellent

jenna, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
Lovely owner. Excellent location and amazing room!
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
overall, it was just okay..
Stayed 1 night in Jul 2017

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the eco room!
Really pleased with the hotel for the price we paid. Our eco room was small, but very clean. The giant beanbags to take onto the beach are a great idea also. We had problems with a trip booking we had made one morning and the reception staff could not be more helpful! Only slight disappointment was that there was not a TV in our room as described on hotels.com. We have been travelling for around 3months at this point and as Bophut is expensive, for us having a television to spend an hour or two of an evening watching is a welcome home comfort and something a little less costly than sitting and having drinks. Therefore we were a little disappointed when we discovered this was not part of our room - not the hotels fault, but something to be aware of when you book through hotels.com
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a boutique hotel.
When it's branded as a boutique hotel, I'll expect it to be compact, not small. Everything in its place. Modern decor, clean, comfortable and beautiful. Minimalist. This hotel fits most of the criteria of a boutique hotel. One of the most important thing is customer service, and Riviera Bay Hotel has it too. Nat, the person managing the front desk, manages it very well. Speaks good English. Constantly asking if I need help. If everything is ok. She got me a plug adapter and an extension, even an umbrella when I needed one. It was the scorching sun and I did not ave a cap. The room is tiny, but kept very clean and just nice for a lone traveler. The room has 2 single beds placed side by side pushed to the side of the wall. There is not much room left to place your luggage. The window is only in the bathroom but bright enough to give the room some light. It's the simplicity of the room that made it feels cozy. The aircond and water heater are working in tip top condition. For another THB700, you can get the room with a balcony looking out to sea. But I thought my little room is good enough for the price I paid and I liked it. Another best part of it is its location. It's located on the side of Bophut which is quieter. It's on the street where all the restaurants and activities happen everyday. But just 100 meter away from all the noise, so made it the quieter side. I'll definitely stay here again. And Bophut to me is a better place to stay compared to Chaweng.

8/10 Good

Paul, Singapore

Liked: Cleanliness, staff & service
Nice quiet location, central to Fishermans Village
A nice, basic place in a quiet location, right on the beach. The beach is not particularly great here, and there are no loungers available, only large bean bags. There is no restaurant, but the hotel is centrally located in the Fisherman's Village, very close to plenty of bars and eating places. Wifi signal was very good. The aircon struggled a bit to cool what is a large room. Large balcony overlooking the ocean.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location but mediocre Bed and Breakfast
Interesting bed and breakfast, all accommodation is on 1st,2nd or 3rd floor with no lifts or ramps in sight. I think this needs to be clearer on the booking as we had in total 80kgs of luggage and hand luggage to get up to the third floor. No in room hotel services and information booklet that we would of found helpful. The lady on reception on check in was very brief but helpful covering all basics. As soon as we checked in with help from the reception staff member the reception closed. Later we had a problem with the key not locking the room door as it wasn't explained that you lock from the inside then pull shut. We went down to reception where there was a sign saying along the lines of "closed but knock on 203 + 204 for help". So we knocked on the door and got no answer from either room.

6/10 Okay

A

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and clean. Staff very helpful and friendly
Quaint little village with nice bars and restaurants

8/10 Good

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

JAN

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Its was ok

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, nice staff
I stayed at the Riviera Beach Hotel for 2 nights. Very nice staff. Room was the tiniest room they had so they offered an upgrade for 400 baht per night which I declined. The room was very clean though and shower had its own area. Beach is right out back. Location is perfect; miles of shopping and restaurants.

10/10 Excellent

Kjerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delight!
Great hotel in fishermans village. Beautiful view from our room and loved the interior. Great service from owners. Would definitely recommend!
Stayed 2 nights in Aug 2019
Response from Karinne & Henri on 7 Aug 2019
Greetings from Koh Samui! Thank you very much for your nice feedback, it was a real pleasure to welcome you at riviera beach hotel! Hope you had a good trip back and looking forward to welcoming you again in our hotel... Karinne & Henri

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Karinne on 11 Jul 2019
Thank you very much for your stay in our hotel and your nice review. Looking forward to welcoming you again at Riviera Beach Hotel. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Located in a calm area. Street market ( on fridays) next to your door.
Stayed 6 nights in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau séjour
Bel hotel en bordure du golf de la thailande, chambre vue sur golf tres bien. Personnel super gentil.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top!
Great view over the sea and palmtrees. Great place, great staff, free Beach towels, great stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket fin utsikt. Stort fönster. Nära till restauranger och butiker. Trevlig personal. Stranden var fin men lite stenig.
Stayed 13 nights in Feb 2019

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt läge vid havet
Mysigt litet hotell som ligger 2 meter från havet. Perfekt ställe att stanna på för några dagar med ett flertal bra caféer och restauranger precis utanför hotellet. Bra service med, med snabb in-och utcheckning!
Stayed 1 night in Feb 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fishermans village
Fin hotell på promenad avstånd till allt man behöver. Fik,restauranger,stranden, shopping, massage ställen. Även väldigt uppskattat marknad flera dagar i veckan. Väldigt mysigt ställe att bo på.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Flot, rent værelse. Dog ingen gulvplads overhovedet udover sengen og badeværelset. De gav i receptionen udtryk for at de havde åbent fra 08-20 hver dag. Alle dage vi overnattede på stedet lukkede receptionen uventet før 19. Dårlig service, når man ikke kan regne med personalets hjælp. Flot lokation og ellers meget søde mennesker.
Stayed 3 nights in Feb 2019

6/10 Okay

Lisbeth

Liked: Cleanliness, staff & service
Disliked: Room comfort
Her må man holde tunga rett i munnen når du bestiller rom?De hadde to typer rom 1 : lite kott , der det var en halv meter mellom seng og vegg , det var kun mulighet for å sette kofferter , kun ett lite vindu i badet og det var rett over til nabo huset , en meter unna . Det andre romtypen de har er stort og med en stor balkong, med havutsikt eller utsikt rett i gata . Vil ikke anbefale å bo der hele ferien ,men ett par tre netter er greit i det største rommet .
Stayed 3 nights in Jan 2019

8/10 Good

Tobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines gemütliches Hotel mit direktem Zugang zum Strand. Die "eco" Zimmer reichen für eine Person da es zum Beispiel keinen Kleiderschrank gibt, wird der Platz sehr schnell, sehr eng durch den Koffer. Die Zimmer mit Meerblick sind sehr zu empfehlen. Dort gibt es mehr als genug Platz und der Ausblick ist wunderschön. Das Personal war total freundlich und jederzeit Hilfsbereit. Zu Fuß kann man vom Hotel aus etliche Restaurants, Supermärkte und Klamottenläden innerhalb von 5 Minuten erreichen. Der Strand von Bophut war (im Dezember) leider nicht sehr sauber und schön. Man kann jedoch bei vielen Bars oder auch im Hotel Liegen mieten. Für einen günstigen Urlaub in Samui würde ich das Hotel sehr empfehlen.
Stayed 15 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien située a fisherman village, proche de la plage. Le personnel sympathique et souriant.
Stayed 14 nights in Nov 2018

6/10 Okay

Tuomo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, renting a local motorbike is a pré!
Stayed 1 night in Oct 2018

6/10 Okay

Tuomo

Liked: Cleanliness, property conditions & facilities
Riviera beach hotel
Hotelli hyvällä sijainnilla Fishermans Villagessa jossa paljon tasokkaita ravintoloita. Iltaelämä tällä alueella kuitenkin hyvin rauhallista. Itse hotellissa ei mitään ravintolapalveluita saatavilla ja vastaanotto auki miten sattuu. Hotelli sijaitsee rannalla mutta rannan siistiminen ja viihtyisäksi laittaminen ei myöskään ole heidän prioriteettilistalla kovinkaan korkealla. Minun huone ei ollut merinäköalalla joka oli todella pieni eikä matkatavaroille ollut minkäänlaista mahdollisuutta purkaa laukusta. Kylpyhuone oli ihan ok ja Wi-Fi toimi hyvin. Henkilökunta ystävällistä kun heidän kanssaan asioi. Kaikenkaikkiaan jäi kuitenkin käynnistä fiilis low season, low attitude. Ei kolmen tähden hotelli.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Claude

Disliked: Cleanliness
nous avons séjourné 2 fois une nuit à 1 semaine d'intervalle en escale ,avant de rejoindre soit Kho Phangan,soit Bangkok; heureusement que la gérante de l'hôtel nous a proposé une chambre plus grande que celle que l'on avait réservée via internet, car les moins chères sont vraiment trop petites.
Stayed 1 night in May 2018