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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
Hotel with free breakfast, a short walk to St Jacobs Farmers Market
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
Exterior
Free toiletries, hair dryer, towels
Snack bar
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Parking included
  • Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is NZ$160
includes taxes & fees
21 Oct - 22 Oct
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Suite, 2 Queen Beds

View from room

Suite, 2 Queen Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Check-in/check-out kiosk
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (1080)
The price is NZ$161
includes taxes & fees
20 Oct - 21 Oct
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

About the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0

What's nearby

  • St. Jacobs Outlets - 3 min walk
  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • St Jacobs Farmers Market - 9 min walk
  • University of Waterloo - 4 min drive
  • Conestoga Mall - 5 min drive

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Property highlights
St Jacobs Farmers Market is located near Homewood Suites by Hilton Waterloo/St. Jacobs, which provides free full breakfast, a corner/local shop and a playground. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Bike hire, an electric car charging station and express check-out
  • Express check-in, laundry services and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 97 rooms boast comforts such as air conditioning and separate dining areas, as well as perks such as free Internet and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Separate dining areas, kitchens and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Homewood Suites by Hilton Waterloo/St. Jacobs?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Waterloo/St. Jacobs on 21 Oct 2024 start from NZ$159.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Waterloo/St. Jacobs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Waterloo/St. Jacobs?

Self-parking is free at this property.

What time is check-in at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Homewood Suites by Hilton Waterloo/St. Jacobs?

Checkout is at 11:00 AM.

Where is Homewood Suites by Hilton Waterloo/St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Country Playhouse and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre are also within 5 minutes.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1007 reviews" "
Rating 8 - Good. 251 out of 1007 reviews" "
Rating 6 - Okay. 59 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a large refrigerator. Kitchen was equipped with cutlery, plates, bowls kettle, toaster.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the suite was well appointed but we did have some issues. The HVAC unit was loud and sounded like a washing machine which made sleeping uncomfortable. The fire alarm went off twice Sunday morning and was very disruptive to say the least. We thoroughly enjoyed our stay except for the items listed.
Stayed 2 nights in Sep 2024

6/10 Okay

donna

Business traveller
Liked: Cleanliness, property conditions & facilities
My flight was an early morning flight. Got to the hotel around 1030 am from New Brunswick.. i was up getting ready for travelling at 3 am. Arrived and asked if i could check in early.. was told to come back and check arounf 130 or 2. Came back at 140.. still no room avaliable. Checked at 2. Still nothing. Had to wait until 3 pm . I was exhausted. Then this morning at 630 am the fire alarm went off in my room... finally got back to sleep and then went off agaian at 730. I went out to sew fire fighters combing the area.. asked if i should leave and they said no. That everything was ok
Stayed 4 nights in Sep 2024

8/10 Good

Lorne

Stayed 1 night in Aug 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slow service. We asked for more towels at the front desk. We were told house keeping would bring us some. They were never brought to us. We bumped into housekeeping hours later and had to asked again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Everything was as expected.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Peanuts and a bottle opener found in one of the rooms- hotel staff very attentive to this and resolved quickly
Stayed 3 nights in Aug 2024

8/10 Good

Beth

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice kitchenette. Lots of breakfast options.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Breakfast options in the mornings were delish. There wasn’t a lot of hallway noise which was really nice. The only draw backs were the kitchen could have been stalker better. Room slept 7 but only had dishes for 4. A cutting board and a large salad bowl would have been nice as well. But we really enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tina

Travelled with family
This is a great hotel. Has all the amenities you need for a short or even a long stay. Clean, friendly staff, good breakfast, hot coffee 24/7! When I’m in the area, this is my go-to place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Travelled with family and small children
Generally speaking, this Homewood suite wasn't bad. But we didn't have a pleasant checkin. While check in was at 3, we did inform front desk at around 11 that we would appreciate to be checked in earlier. We saw about 6 families get checked in starting at 2pm, while we had to repeatedly lineup to ask for an update on our room. We ended up waiting till 3 to be checked in. Secondly, it seemed like the rooms were uncomfortably dry. Both of my children had nose bleeds. Lastly, while there was a lot of activity on Friday and Saturday. The surrounding area was really desolate on Sunday and Monday. Otherwise, the rooms were very spacious, but slightly dated.
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Great place! Close to St. Jacob’s market
Stayed 2 nights in Aug 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff responded quickly to our concerns regarding the noisy freezer, the noisy ceiling fan, the shower mechanism and the dead bolt that did not always retract. The bathroom is starting to show wear with the peeling paint in the shower and wallpaper that is peeling from the wall. The continental breakfast was hot and tasty and the staff were helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the hotel and location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very helpful. The building is very clean and well kept. Towel policy was a bit odd but not an issue. Breakfast options were a bit limited but very minor issue.
Stayed 3 nights in Aug 2024

8/10 Good

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Good place for pets. Suites are spacious
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff members were so friendly and accommodating. Check-in and check-out went smoothly! Our suite was very spacious and clean ... no complaints at all. The location is quite close to St. Jacobs Market and the Outlet Mall. Would definitely stay again in the future!
Stayed 1 night in Jul 2024