All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were not permitted to use the waterside as there was no lifeguard. Water was shutoff without notice for 4 hours. No access to showered or toilets. No form of reimbursement offered.
Lucas
Stayed 1 night in Mar 2024
Response from Debbie on 29 Mar 2024
Hello Lucas,Thank you leaving your feedback.Unfortunately our slide is only opened on weekends .Slide hours are on our website.Very sorry that your stay was not up to standards. Your feedback has been passed to our leadership team.Once again thank you . for your feedback
6/10 Okay
Julie
Travelled with family
17 Mar 2024
Liked: Cleanliness
TV and amenities were out of order
Julie
Stayed 1 night in Mar 2024
Response from Debbie on 17 Mar 2024
Hi Julie ,Thank you for your review. Unfortunately looks like your sty was not to our standards. I'm very sorry. If you would like to discuss in further details please reach out to me Thank you
Surprised no restaurant on premises. But, very tidy premises and pleasant staff.
Dean
Stayed 1 night in Feb 2024
Response from Debbie on 9 Mar 2024
Hi DeanThank you for taking the time to giving us a review.We work hard to make each and every guest enjoy there stay.Once again thank you
6/10 Okay
Colin
Travelled with family, Travelled with group
27 Feb 2024
Liked: Cleanliness, staff & service, amenities
No hot water for the first night. Tried several
Times but even after running for a number of minutes it was still cold, very strong air fresheners in the room that smelled of strong cologne. Breakfast was great and pool
Was enjoyed by the kids.
Colin
Stayed 1 night in Feb 2024
Response from Debbie on 9 Mar 2024
Hi Colin Thank you for giving us a review. Looks like we fell a bit short of meting your expectation's. I look forward to seeing you back again so we can make it right.Hope to see you soon
This place was absolutely filthy, and the customer service was the worst I have ever had especially the front desk manager
Stephanie
Stayed 1 night in Feb 2024
Response from David C. on 10 Mar 2024
Hello Stephanie. I was so disappointed to read about the problems you had with your stay with us. We do our very best to keep all our guests happy and we get very, very few poor reviews, so I was surprised to read about your experience. I can empathize with you totally as I am a frequent traveler myself. Please call the hotel during the week and ask for me. We would like the opportunity to make things right with you.Respectfully,David C.
8/10 Good
heather
19 Feb 2024
heather
Stayed 1 night in Feb 2024
Response from Debbie on 27 Mar 2024
Hi HeatherThank you for your review.We love hearing feedback from our guest's.We hope to see you again soon.
10/10 Excellent
arlene
19 Feb 2024
The staff was incredibly polite, professional and accommodating. The room was lovely and we really enjoyed the pool and hot tub.
We will come again!
Arlene
arlene
Stayed 1 night in Feb 2024
Response from Debbie on 20 Feb 2024
Hello Arlene,Thank you for your great review. we thrive to provide exceptional service to our guests. Our pool and slide are great highlights for the kids.We look forward to seeing you and your family back on your next vacation. Debbie
Excellent front desk and dining room staff. Nice pool. Good breakfast.
Angela
Stayed 2 nights in Jan 2024
Response from Debbie on 29 Jan 2024
Hi Angela,Thank you so much for taking the time to give us a review. We love when our guest share thee feedback on there stay. We are happy that you had a great stay ..We hope to see you again soon Debbie Schneider
8/10 Good
David
28 Jan 2024
David
Stayed 2 nights in Jan 2024
Response from Debbie on 27 Mar 2024
Hello David,Thank you for doing a review . We hope to see you again soon
Beds were very comfortable but they need a better variety of pillows. There was only 2 extremely soft pillows each. They need 2 firmer pillows stored in the closet. Otherwise a very comfortable .
Sherry
Stayed 1 night in Jan 2024
Response from Debbie on 29 Jan 2024
Hi Sherry Thank you for your review.Thank you for your feedback .We review all our guest reviews and look on we can improve.Thank you Debbie Schneider
10/10 Excellent
Morgan
26 Jan 2024
Morgan
Stayed 1 night in Jan 2024
Response from Debbie on 27 Mar 2024
Hi Morgan,Thank you for taking the time to do a review. Feedback from our guest is important to us.Once again thank you See you soon
6/10 Okay
Terry
Travelled with family
26 Jan 2024
Liked: Staff & service
Bedding did not fit bed properly. Overall a little dated. Nothing really wrong just expected more.
Terry
Stayed 1 night in Jan 2024
Response from Debbie on 26 Jan 2024
Hi TerryThank you for your feedback. We take our guest feedback and make the proper adjustments.Once a again Thank you .Debbie
The pool with slide is an attraction for me as i bring my grand children here. I find all staff super friendly and helpful from front desk, housekeeping, pool cleaner, life guards, everyone.
Helen
Stayed 4 nights in Jan 2024
10/10 Excellent
Crystal
Travelled with family and small children, Travelled with partner
We stayed for one night while repairs were being done on our house. Staff were friendly and accommodating and room was comfortable and clean. Our toddler loved the pool and slide, which provided hours of entertainment. Fitness Centre has a good variety of basic equipment. We would definitely choose to stay at this hotel again.
The staff at check in provide a great experience. The rooms are comfortable, spacious and clean and well stocked with bathroom products. The TV's are equipped with access to popular streaming services to access movies and music. The complimentry breakfast is delicious as well! This is overall a great place to stay.