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"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"We are so glad we found this delightful place to stay for a few days on our trip across Europe. The hotel is cozy and personal with unique items found in nooks throughout. Our room was large, clean, comfortable and included all the essentials. A table with seating for four was a bonus. It wasn’t the season to sit on the balcony but the view out over the valley and mountains was matchless. Our host was friendly and conversational. He gave us good recommendations about the area. Breakfast was home made and excellent including breads with homemade jam, meat, cheese, fruit, tomatoes, cereal, yoghurt and quark, tea, cappuccino and juice. Tea, coffee and fruit were always available. The hotel is under renovation so is a bit rough around the edges in some places. That in no way interfered with the enjoyment of our stay. "

"Nice rooms, very clean, good restaurant and great staff!"

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"Staff was outstanding. I’d like to mention the little lady at breakfast. She was so pleasant and nice to talk to. Another lady who stood out was the blonde lady at dinner who was very attentive and friendly! And the young man who helped us in the mornings since he spoke English the best. Thank you!"

"Absolutely lovely hotel in the black forest. Breakfast was amazing. "

"Our stay was three days, the staff were friendly and very helpful from the moment we arrived. The pool and spa areas were superb, and having Black Forest Gateaux with a pot of tea by the pool was not something we expected to be able to do - but very memorable. The breakfast was epic, it’s plain to see how very proud the chefs are, and this is reflected in the quality and range of breakfast items available. We had guest e bikes (at no charge) we explored the local forest area, this made the hills very easy to navigate - the bikes were of excellent quality. "

"Lovely views"

"The spa was a nice surprise, great pool. The rooms was huge, but no aircon, so very warm in the summer. The bar was never attended, so difficult to get beverages at any time. The food was limited in choice and average quality. But the location is stunning. "