"100/10 stay. If you’re looking to do nothing but relax this is the spot for you. The villas are surrounded by nature (bring bug replant) but the bedroom has AC that gives you a break from the humidity. Absolutely stunning hotel with incredibly kind and helpful staff. Food was spectacular as well. If you want to leave (though why would you) the town is only a 18 min drive. The hotel has private lagoon access and kayaks available to use to explore the lagoon as far as you’d like. The villa has its own pool (if you choose that room) and the outdoor rain shower is fantastic. I cannot recommend Boca de Agua enough!"
Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only
10/10 Excellent
"Courteous staff and well maintained property. The rooms are nice and the location is Lagoon Front. The Breakfast was very good despite a small selection. The Bacalar Lagoon is a must see and I would highly recommend the Lagoon water tour. Overall, we would definitely return to the Cristalino."
"Staying at this hotel felt like being in a paradise in the jungle. Our villa had its own private access to the lagoon, which is something you don’t often find here. The gardens are filled with green plants, bright flowers, and creative art. The staff is always helpful and attentive. The restaurant’s food has really improved since we were here about two years ago."
"This hotel was so lovely. We had a gorgeous room with such a nice view, the staff were all friendly and helpful, the food was consistently good and the lagoon pontoon was beautiful with kayaks and SUPs free to use. We had such a nice time, thank you!"
"Staff ever friendly and helpful, able to find staff fluent in English to help..from check in to out, just delightful.
We thought shade covers on both sides of the pool would be an improvement though…."
"The groundskeepers were extremely hospitable and accommodating. Huge kudos for making our stay extra special. Make sure to pack your long sleeve bathing suits sun out here is extra bright."
If you're planning to come to the area to visit Kinich-Ná, take some time to see the rest of the sights while you're in town. Travellers like this welcoming area for its bars and festivals.
If I need to cancel the hotel reservation for my stay near Kinich-Ná, will I receive a refund?
Yes, you'll find most room reservations are fully refundable provided that you cancel before the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If you booked a non-refundable reservation, you might be able to cancel it and be given a refund within 24 hours of your booking. Add your dates and click on "Search", then use the "fully refundable" filter to get top deals close to Kinich-Ná.