La Galuna Bacalar at Mario Villanueva Madrid offers a peaceful getaway with practical comforts. Guests can swim in the outdoor pool, lounge on the sun-warmed terrace, or enjoy a meal at the restaurant. The property includes free WiFi and self-parking for a hassle-free stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Parking included
Free Wi-Fi
Air-conditioning
Housekeeping
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Mario Villanueva Madrid, a neighbourhood in Bacalar, is home to La Galuna Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park
5 min walk - 0.4 km
Lake Bacalar
5 min walk - 0.5 km
Fort of San Felipe
15 min walk - 1.3 km
Ecopark Bacalar
5 min walk - 0.4 km
Municipal Spa of Bacalar
3 min drive - 1.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
40 min drive
Restaurants
asadero el establo
9 min walk
Las Miches De La 1
7 min walk
Xoloitzcuintle Bacalar
7 min walk
La Catrina
11 min walk
El Pejelagarto
9 min walk
About this property
La Galuna Bacalar
Hotel near Laguna Bacalar Ecological Park
La Galuna Bacalar provides a terrace and more. Stay connected with free in-room WiFi.
Additional perks include:
An outdoor pool
Free self-parking
Cooked-to-order breakfast (surcharge), smoke-free property and a front desk safe
A 24-hour front desk
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at La Galuna Bacalar boast perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
More amenities include:
Bathrooms with rainfall showers and free toiletries
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 400 for adults and from MXN 400 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar
Frequently asked questions
Does La Galuna Bacalar have a pool?
Yes, this property has an outdoor pool.
Is La Galuna Bacalar pet-friendly?
No, pets are not allowed at this property.
How much is parking at La Galuna Bacalar?
Self-parking is free at this property.
What time is check-in at La Galuna Bacalar?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at La Galuna Bacalar?
Checkout is at 11:00 AM.
Where is La Galuna Bacalar located?
Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Ecopark Bacalar and Laguna Bacalar Ecological Park. Lake Bacalar and Fort of San Felipe are also within 15 minutes.
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Reviews
La Galuna Bacalar Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Quiet, beautiful place. Room was clean and bed was comfortable. Shower would shut off once each time we used it and then come back on a couple of minutes later. If you’re looking for a place to relax, it’s wonderful. Quiet, right on the water. Safe location. Nearby ruins were very cool. Otherwise it’s not close to a lot attractions we were interested in. Food was good, but not great. Staff is extremely friendly.
Gary
Stayed 3 nights in Nov 2025
10/10 Excellent
Sean
5 Jul 2025
Liked: Amenities
The check in was easy and the hotel staff were very attentive. Awesome location!
Great place to stay!! Friendly staff, rooms were bigger than we thought they would be and super clean. We went on a family trip, 10 of us between adults and kids, felt safe at all times. After the lake we walked to the centro from the hotel at night,there was a night market with all types of food and goodies. Families, couples, groups of friends and some by people by themselves, we were all enjoying the great atmosphere, lots of fun!!!
Very clean rooms and comfortable beds. High ceilings and the fan was sufficient for comfort although AC was available. Staff very friendly and helpful.
Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better.
Hotel was very lovely . About a mile or so from all the restaurants. Barcalar is a beautiful city however there are lot of homeless dogs in the area . So lots of barking but that’s not the hotels fault . I can sleep thur it but just want to make people aware . They cleaned our room everyday which we where not expecting but it was great . Had a balcony which was nice when it rained we could outside and enjoyed a drink . Would definitely recommend for a budget friendly stay .
Susan
Stayed 3 nights in Nov 2023
6/10 Okay
Jamie
18 Jan 2024
Liked: Cleanliness, staff & service
Nice quiet stay
For the price I paid the accommodations were ok I think for a little more money I could have gotten nicer. It’s small and quiet which was nice. I never saw anyone tending the bar but sure when it’s open. WiFi was spotty occasionally but overall good. The power went out the first morning so also meant no water. Two bottles of water were in the room upon my arrival but were never restocked. The staff was friendly and communicated well. Close to many tours 13 min walk to city center no need for taxi or driving the location is great. I felt safe walking at night even at 1a
Jamie
Stayed 2 nights in Jan 2024
6/10 Okay
Verified traveller
27 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent but not exceptional
Upon checking in, I realized the hotel was not in el centro and even though it was tantalizingly close to the lagoon, massive trees and gated properties blocked any potential view. That was my fault for not using google maps to geo locate it. We had paid the surplus for the “balcony” and were assigned room 205 overlooking the breakfast area and electrical wires. After settling in, I went to change and a woman peered into our room since our windows literally overlooked the passageway to all the rooms on the 2nd floor. I went downstairs to request another room since I did want to have the shades drawn at all times and at first was told there was no room avilable until March 3rd. I asked to speak to the manager and left my number for a call back. When we left for dinner, I told the desk clerk I had not received a call but then was informed we would be moved to another room the next night which was greatly appreciated. That balcony overlooked the front of the building with lush trees and total privacy for prying eyes. The room was very clean a d had a small fridge and safe (that did not work). The added touches of amenities in the bathroom were a nice surprise and linens were comfortable. We did not have breakfast on property ($10us pp) and preferred going out for it. The property overall needs a little love and some cosmetic touches on the staircase. I highly recommend it for families with small children vs older teens. My next visit to bacalar will have a hotel on the lagoon.