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Reviews of Super 8 by Wyndham Kinder/Coushatta near Casino

2 out of 5
Super 8 by Wyndham Kinder/Coushatta near Casino
12312 Hwy 165, Kinder, LA

Reviews

7.2

Good

Rating 10 - Excellent. 187 out of 706 reviews" "
Rating 8 - Good. 232 out of 706 reviews" "
Rating 6 - Okay. 144 out of 706 reviews" "
Rating 4 - Poor. 66 out of 706 reviews" "
Rating 2 - Terrible. 77 out of 706 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keelon

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2024

2/10 Terrible

Madison

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t let my family and I check in after booking. Said the reason was because I needed $200 deposit after already booking the room
Stayed 1 night in May 2024

2/10 Terrible

Leo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in bathroom sink, bathtub unfinished and I thought I would go through tub while showering. Patch work on ceiling, shimming balancing toilet on floor. Nothing matches in room rough unfinished place.
Stayed 1 night in May 2024

2/10 Terrible

Alyssa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the hotel management. Rude and sarcastic. Didn’t great us generously. Rooms were hot. TVs didn’t work remote didn’t work. And we were told by management “keep it clean no trash” . Will NOT recommend this hotel to anyone looking for a stay.
Stayed 1 night in May 2024

6/10 Okay

United

Stayed 1 night in Apr 2024

2/10 Terrible

Cedric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away!
Stayed 1 night in Apr 2024

6/10 Okay

Scot

No problem. Just a little old.
Stayed 1 night in Apr 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t get in the casino. So this was a reasonable option.
Stayed 1 night in Apr 2024

4/10 Poor

Nancy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed in a pinch, decided to hit the casinos a day earlier than scheduled. The check in was simple enough, and she was nice. Room was clean, but well worn. I slept on top of the covers with my own blanket and pillow. There bedding was not clean and smelled like body odor. The price was too much and blown up since they probably knew the casino hotels were full. I don’t recommend and won’t stay again

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Matt

Stayed 1 night in Apr 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Manager was rude, did not receive information about house keeping. Never at front desk. Horrible
Stayed 6 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Easy access to the casino.
Stayed 1 night in Mar 2024
Response from Manger on 31 Mar 2024
Thank you for your business

2/10 Terrible

roberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
paid 192.36 for a 25.00 room with leaking shower,very ,very limited breakfast selection,and saw personnel three times. Again very,very disappionted with the room and service
Stayed 2 nights in Mar 2024

8/10 Good

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Friendly hotel staff.
Stayed 3 nights in Mar 2024
Response from Manager on 31 Mar 2024
Thank you for your stay

8/10 Good

Misty

Travelled with family
For the price, this hotel was just fine. It’s not fancy, could use some upgrades, breakfast is more like a corner store, prepackaged muffins, things like that. I would stay again thought because the price is way better than staying at the casino on the weekend.
Stayed 1 night in Mar 2024
Response from Manger on 31 Mar 2024
Tank you for your feedback we are in process of upgrading our room and breakfast we just following the Wyndham policy

8/10 Good

Floyd

Liked: Staff & service, property conditions & facilities
The place wasn't bad n there is some work being done. ALL IVE GOT TO TELL ANYONE BOOKING A ROOM THAT IF YOURE NOT USED TO SLEEPING ON CONCRETE PILLOWS YOU MIGHT Want to bring your own. I was in a decent enough room but the King-size bed had 5 rock hard pillows on it.
Stayed 1 night in Mar 2024

8/10 Good

STACEY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean and bed was comfortable. Just needs to be updated.
Stayed 1 night in Mar 2024
Response from Manager on 23 Mar 2024
Thank you for your stay we will take your feedback positively and to improve

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. They advertise free continental breakfast however, there was no breakfast. Bed slept comfortably. We will stay here again in the future
Stayed 1 night in Feb 2024
Response from Manager on 23 Mar 2024
Tank you for your feedback

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from Manger on 31 Mar 2024
Tank you for your business

4/10 Poor

Juan

Stayed 1 night in Mar 2024

4/10 Poor

Terrell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access and very convenient
Stayed 1 night in Feb 2024
Response from Manager on 23 Mar 2024
Thank you for your stay

6/10 Okay

Cynthia

Travelled with partner
Never seen any one other than when I checked in
Stayed 2 nights in Feb 2024

10/10 Excellent

Roxanne, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds.
Stayed 1 night in Feb 2024
Response from Manager on 23 Mar 2024
Thank you

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 23 Mar 2024
Thank you for feedback

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 2 nights in Feb 2024
Response from Manager on 23 Mar 2024
Thank you for your stay

6/10 Okay

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
It wasn’t the best but if all you want is somewhere to sleep it’s ok it was close to where we were going so it was fine seemed like one lady was trying to run the whole thing she did cleaning and front desk
Stayed 1 night in Feb 2024
Response from Manager on 23 Mar 2024
Tank you

8/10 Good

David

Stayed 1 night in Feb 2024
Response from Manager on 23 Mar 2024
Tank you

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 23 Mar 2024
Tank you for your stay

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 23 Mar 2024
Thank you for your stay

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay
Stayed 2 nights in Jan 2024
Response from Manager on 23 Mar 2024
Thank you

8/10 Good

Floyd

Convenient for what we needed!
Stayed 2 nights in Jan 2024

2/10 Terrible

Dawn

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The service was not friendly they had not snacks in the vending machine
Stayed 2 nights in Jan 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Management is always so unfriendly. Hotel is outdated.
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Only choice I had but I paid what I paid for.
This hotel is family owned which I admired. Very sweet people. However, it being a refurbished hotel, rooms and floors in rooms need to be deep cleaned and not simply vacuumed. Please consider looking over the rooms and making sure the dust and possible mold in shower is not as issue. Also, your breakfast option, truly isn't much of an option. And you have a vending machine with nothing to offer. Other than that. You get what you pay for based on the cost. Which is still a bit high based on quality, but I understand. Businesses must make money.
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and polite. Customer service has to be rated at a 10. The rooms were clean and comfortable. I would stay here again in the future.
Stayed 2 nights in Dec 2023

8/10 Good

Catherine

Travelled with family
Liked: Amenities
The hotel was acceptable for the price paid. Unfortunately due to a family member becoming ill we had to return home early and since we booked through Expedia we could not get a refund for the night we did not use. Next time I’ll just book directly through hotel in case we have to cut our trip shorter.
Stayed 2 nights in Dec 2023

2/10 Terrible

S.

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusion with expedia and hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023

2/10 Terrible

Earl

Liked: Room comfort
Disliked: Cleanliness
Everything was fine, the concrete outside the hotel was slippery as it had rained prior to my arrival, the tv in the room worked but it didn’t work, what I mean is the TV came on but nothing on the tv worked meaning the remote wouldn’t change the channel and no matter how loud I put the volume the TV had no sound
Stayed 1 night in Dec 2023

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Michaell

Travelled with family
Had an aroma about it , 3 channels on tv ,only 1 worked! Was a place to rest ,and accomplished that ! Older building, wear and tear was visible!! Definitely over priced!
Stayed 1 night in Dec 2023

2/10 Terrible

Stephanie M.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE FRONT DESK MAN WAS NOT AT ALL POLITE. MY FAMILY AND I WILL NEVER, NEVER STAY AT THIS POOR UNSANITIZED HOTEL, EVER. THE SHEETS WERE VERY WRINKLED, HAD A SMELL THAT WAS POOR. WE DID NOT COMPLAIN BCUZ THE FRONT DESK MAN SEEMED ALREADY MAD WHEN WE CHECKED IN. WASTE OF MONEY/DO NOT RECOMMEND TO ANYONE. WASTE OF MONEY
Stayed 2 nights in Nov 2023

4/10 Poor

audrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
my standard of cleanliness differs from most, i guess because i didnt think it was clean at all.
Stayed 1 night in Nov 2023