Kincardine Hotels, Alloa

"Very good, close to tram / train station for easy commute "

"Far better option than our previous stay at a hotel at Edinburgh Airport "

"Check in was challenging. Receptionist was obviously new. That’s absolutely fine but she was clearly struggling and there were another two staff members who could have easily and should have stepped in but didn’t until asked. Final straw was when I asked for clarification of complete confusion re payment. She said “ I think so”. Longest check in ever. Doubt very much I’ll stay at the Moxy again. Still not sure about payment till I see my statement. "

"Bed had crumbs and hair. No biscuits provided. They did come in and tend to it "

"Everything was wonderful. "

"I really love the Dakota as it has a lovely boutique feel, great lounge area to relax in. The rooms are very nice and stylish with plenty room and comfortable beds. The staff are very nice. My first choice when heading to Edinburgh, especially when visiting the outlets in Livingston. "

"Clean room and staff were excellent from beginning to end. Very pet friendly. Only real downside was the breakfast. Menu was good but number of the listed items were missing. For the gluten free breakfast instead of substituting or increasing items to compensate the serving was half the size. One rasher of bacon, 4 mushrooms, small amount of beans and crispy scrambled eggs "

"The staff were absolutely amazing! I couldn’t say one negative thing about them. Very helpful giving directions etc unfortunately we had issues with the cleanliness of our room and had to change. One room had what appeared to be blood on the wall. Very disappointed as this hotel is supposed to be a 4 star."

"Didn’t realize basic meant no kettle and hairdryer (only on request from reception)"