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"Great place exceptional location "

"The hotel is in an ideal location to walk to the nearby Kelpies or Falkirk football club. Staff are excellent all very friendly and helpful. My only complaint is about the shower the water pressure was pathetic and one night there was no hot water. Food at Cooks was excellent and definitely worth going back for that alone."

"There is no point in having climate control in the room if the recommendation is to open the window if the room is too warm. I don't expect to pay £109 to hear traffic noise. With the exception of a Scottish lady who checked me in, most of the staff seem to find it more convenient to ignore the customer. What is on offer, accomm and food is worth 50% of the prices "

"Great facility, food was excellent"

"The room which was allocated to us was noisy. Not able to sleep at night. It was a roadside room. So overall, it was an uncomfortable stay as I was not able to sleep at night "

"When you book through hotels.com you can't amend your stay, e.g. shorten it by a day, once the stay has started. So I'm out by over a hundred quid just because I booked through this crappy website instead of direct."

"Staff was very cooperative, food & stay was wonderful"

"Goid selection on the bar "

"Room was really nice and comfortable. Only issue I had was that I was put in the building opposite, so you feel detached from the hotel. Also the kitchen was not working also, so I could not have breakfast. Overall it is a nice hotel, but just felt a bit let down: "