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"Lovely building and room with a brilliantly big bed and view out of the balcony. There were just a couple of points which made it less than perfect. The waterfall shower was great however the normal shower head did not work which was irritating as I wanted to keep my hair dry. It was also advertised with Expedia as having a continental breakfast included. This was not the case. We had 2 small bottles of orange juice and a couple of small packets of cereal (like you find in a variety pack) and a pre packaged welshcake each. I was expecting a bit more considering the price we paid for the stay and had to go out for breakfast instead. There is a fridge in the room so I dont know why they didn't stock it with more items?"

"great"

"Drawer in room had not been cleaned, however was rectified by staff upon being informed"

"Lots of renovations happening so the lifts were not working. The room was nice and comfortable - quite warm though. Not the nicest area but very walkable down to wind street. Parking next door for £5 was handy. "

"they didnt clean the room in a 2 night stay, poor"

"The staff was so nicely and they make my trip more comfortable! I was really impressed!"

"The hotel had a very large wedding going on. If I had been told I would not have booked it. The breakfast was very poor and served cold. With little choice."

"Could not use facilities once checked out"

"Lovely clean accomodation and very accommodating staff. Had a lovely breakfast in the morning!! Would stay at again! Recommended. "