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Reviews of Sugar Beach Resort - Maui Condo & Home

3 out of 5
Sugar Beach Resort - Maui Condo & Home
145 North Kihei Road, Kihei, HI

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 498 reviews" "
Rating 8 - Good. 197 out of 498 reviews" "
Rating 6 - Okay. 47 out of 498 reviews" "
Rating 4 - Poor. 22 out of 498 reviews" "
Rating 2 - Terrible. 12 out of 498 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a very good experience, extremely clean,staff was polite and helpful..
Stayed 8 nights in Apr 2024
Response from Maui Condo and Home, LLC on 22 Apr 2024
Mahalo booking Sugar Beach - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.

10/10 Excellent

Kirsten

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Mar 2024
Response from Maui Condo and Home, LLC on 2 Apr 2024
Mahalo booking Sugar Beach Resort - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a clean room, current furniture and everything we needed in the kitchen in room 333. Beach was nice, not crowded at all and the waves are small - so you can swim and float if you want. Some beach equipment and beach towels were provided in our unit. Hot tub was very popular and was broke about half the time, which is a bummer. Grounds are well kept and parking is easy. A mix of couples, families with kids, retired visitors. Affordable in a good location with a good sunset. Good location to get around and see the island.
Stayed 5 nights in Mar 2024
Response from Maui Condo and Home, LLC on 20 Mar 2024
Mahalo booking Sugar Beach Resort - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.

8/10 Good

Jane

Travelled with family
Liked: Property conditions & facilities
Old looking and need updating . The shag carpet is old and musty in bedrooms . Seems floors are dirty not clean. The cable service was not connecting to stations in main living. View was nice and kitchen was supplied very well ! Washer and dryer in room was great and worked efficiently. Having a Dina Diner on site was great and convenient !! But overall stay was fine and convenient to where we wanted to go.
Stayed 4 nights in Jan 2024
Response from Sugar Beach Resort - Maui Condo & Home on 15 Jan 2024
Aloha Jane, Mahalo for your time in leaving us a review of your accommodations at Sugar Beach Resort - Maui Condo & Home. We are happy to read your stay was fine and the location was convenient. We are sorry to hear about the condition of the room. We were not aware during your stay of these concerns to ensure you have a wonderful experience with us. We have addressed your concerns about the condo to our unit quality team and will work on the necessary updates. We hope you had a great Maui trip.Mahalo!

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beach front property!
Stayed 5 nights in Nov 2023
Response from Sugar Beach Resort - Maui Condo & Home on 15 Jan 2024
Aloha Tyler, Mahalo for your feedback. We are happy to read you enjoyed this beachfront property! Mahalo,

10/10 Excellent

Garland Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Sugar Beach Resort - Maui Condo & Home on 5 Nov 2023
Aloha Garland, Mahalo for rating us 5 us of 5. We hope you had an unforgettable time in Maui. Aloha

2/10 Terrible

corinne

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
There was blood on the wall in the bathroom as well as pee and mold was dislodging from the tiles on the floor as we were showering, meanimg that the shower floor has probably NEVER been cleaned. Massive roaches also. Other than that it was a nice stay but for paying thousands of dollars i wouldnt expect mold to be taking a shower with me
Stayed 6 nights in Oct 2023
Response from Sugar Beach Resort - Maui Condo & Home on 5 Nov 2023
Aloha Corrine, We are sorry to hear about your stay. We reviewed your reservation and received no communication regarding these concerns. We wish we were aware of this during our stay. The rooms are inspected after cleaning. We are currently looking into this. Other than the accommodations, we hope you had a great time in Maui with your friends. Aloha

10/10 Excellent

francis

Stayed 8 nights in Oct 2023
Response from Sugar Beach Resort - Maui Condo & Home on 5 Nov 2023
Aloha Francis, Mahalo for the 5 out of 5 rating. We hope you had a great time in Maui. Aloha

8/10 Good

Eva

Liked: Cleanliness, room comfort
Smelly
Condo was clean, however dryer duct runs to the bathroom and that desperately needs to be cleaned , when using the bathroom fan dryer lint blows into the bathtub. Seems like this is a fire hazard! The area around the property has a strong sewage smell that we did not experience anywhere else on the property, for this reason we would not stay in this resort again.
Stayed 5 nights in Oct 2023
Response from Sugar Beach Resort - Maui Condo & Home on 14 Oct 2023
Aloha Eva, Mahalo for booking with us at Sugar Beach Resort - Maui Condo & Home. We are happy to hear the condo was clean. We are currently working on the dryer duct and unfortunately, due to no rain, the Kealia Ponds create a bad smell from dead fish because of the lack of water during the dry season. The property has talked to the Kealia Ponds and there is nothing they can do, except hope for more rain during this time of the year. Despite the experience you've had, we hope you had a wonderful time in Maui.

10/10 Excellent

John, Lake Havasu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think our only complaint was the fact that it was not made clear that the safe in the room was for owners only. Guests were not allowed to use it. We didn't find this out until after we checked in. Other then that the room was very clean and well kept. The view was amazing.
Stayed 5 nights in Sep 2023
Response from Mahalo, Maui Condo & Home on 26 Sept 2023
Aloha John, Mahalo for choosing to book with Maui Condo & Home - Sugar Beach. We appreciate your feedback. We are sorry to hear it was not mentioned the safe is for only the owner's use. We are looking into it. We are glad to hear the accommodation was clean and well-kept. We hope you choose to book with Maui Condo & Home in the future for your next Hawaii getaway!

8/10 Good

Curtis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Maui Condo and Home, LLC on 16 Sept 2023
Aloha,Thank you for the 4 of 5 review. We hope you enjoyed your stay.We look forward to hosting you again in the future.

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Loved the condo. Beach just outside the sliding glass door. Very clean and quiet. Comfortable beds. Would definitely stay there again. Only downfall was that there was only one roll of toilet paper in condo. When asked for a roll at front desk, I was told I would have to call the establishment I booked the room through? Expedia?? Had to run out and buy Toilet paper. Great place, just bring your own TP.
Stayed 6 nights in Jul 2023

10/10 Excellent

Andrew, San Juan Bautista

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location! Lots of restaurants and shopping near by! Condo was clean and very comfortable. Highly recommended.
Stayed 6 nights in Jul 2023

6/10 Okay

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2023

4/10 Poor

Salvador

Disliked: Cleanliness
Sadly to say I did not have that same experience I had 25 years ago. Wanting to celebrate our 25th Wedding Anniversary in the same place we stayed for our honeymoon, did not go as planned. We got room #317. The Ocean front view was great, but the room itself was very outdated, the bed linen need replacement. The bed skirt appeared filthy. Walls, cabinets , and doors are all dirty. Carpet is stained, and the shower and shower curtain had mold. Walls, doors and cabinets have not been wiped in a very long time. I had to go get my own cleaning supplies to wipe things down. Overall I had a nice time reminiscing on our memories there, but unfortunately would not stay here again.
Stayed 7 nights in Jun 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to beach long stretch of sand for walking.Can watch the waves from the lanai. Have a view of the mountains too. Enjoyed watching the outrigger canoes going past us. Comfortable bed etc well stocked kitchen and new appliances. 133 Sugar beach unit exceeded our expectations. Pool hade a few exuberant children in pool and hot tub but lap swimming available early morning.
Stayed 9 nights in Jun 2023

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that their was laundry in the units and a full kitchen. It was a very nice place to stay. Access to the beach. It was a great place to stay.
Stayed 9 nights in May 2023

10/10 Excellent

Markia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Wonderful little condo, epic views and great pool. We had a wonderful time. The condo itself had everything we needed, it was cozy and well supplied. My only tiny criticism is the sheets on the pullout bed were clearly dirty and the replacement sheets we used were quite stained. Other than that it was absolutely perfect and we would stay there again in a heartbeat.
Stayed 4 nights in May 2023

6/10 Okay

Isabel

Travelled with family
Ground floor lawn and Beach were nice. Kitchen lacking. Over priced for what we got.
Stayed 14 nights in Apr 2023

10/10 Excellent

john

Stayed 7 nights in Apr 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older but well maintained and great location
Stayed 12 nights in Apr 2023

2/10 Terrible

Ramnarine

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, room comfort
Great deal in Maui !!!
Had a great trip thank you for the great Condo rental, we rented one our daughter another one for her family. Condo was clean, neat and tidy and the little extras in there for our use was incredible, a very nice touch. Furniture was typical Hawaiian style which made it all so cozy. Recommend this to anyone that is looking for a nice place, price seemed very reasonable which was great for our family.
Stayed 6 nights in Mar 2023

8/10 Good

Jonathan Alexander Inzunza

Stayed 5 nights in Mar 2023

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazing view of the ocean via the patio. Would definitely return!
Stayed 7 nights in Feb 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I like how close it was to the ocean. I didn't like the condition of the unit we stayed in. It was old and outdated, the bed was terrible
Stayed 7 nights in Feb 2023

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Larry

Liked: Cleanliness, room comfort
Maui 2023
We had a very pleasant stay. Communication with management was great. Always got a quick response. Room had a nice view for whale watching. Beach was walkable for about a mile in each direction.
Stayed 10 nights in Feb 2023

8/10 Good

Joseph C

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

2/10 Terrible

Janine

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The condo was absolutely disgusting. Black mold. Dirty bedding. Bathroom was moldy and super dirty. Been staying at Sugar Beach for years. This was the first time I actually cried after I opened the door. We never received any help from Maui Condo and Homes LLC.

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The view from our 5th room was amazing and made up for any minor nuisances. The exterior was dated and the entry door needed paint. The trash chute smelled too much and the parking spaces too skinny. The pool and beach were excellent.
Stayed 6 nights in Jan 2023

10/10 Excellent

James Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is so nice - clean and accessible to the property. Laundry in each unit is so nice, as is the full kitchen. The pool is kept clean and neat.

8/10 Good

Timothy Alan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was great being able to walk out of the condo and on to the beach. Beach was good also. Pool and hot tub were good. Parking was a pain. Might be 6” between cars. Property is a little tired, but not a denaturant to stay there.

8/10 Good

Bradley Wendell

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice condo on a great beach for walking. snorkeling possible on calm days Dogs were present (barking and walking) though supposed to be pet free. Lounge chairs in need of repair/updating
Stayed 10 nights in Nov 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Thanksgiving vacation
Great location right on the beach - also centrally located on the island. Shopping was conveniently located within a few minute drive. Plenty of restaurants near by. Onsite activities were plentiful with snorkeling equipment and body boards available to rent on site. Would definitely return in the future
Stayed 4 nights in Nov 2022

10/10 Excellent

Norma

Travelled with partner
Liked: Amenities, property conditions & facilities
The view from our rental was amazing. It was very nice, so close to the beach.
Stayed 4 nights in Nov 2022

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was the best I could have imagined. The king bed was comfortable excepting for the troughs on each side and hill in the middle. Memory foam needs rotating or flipped?

10/10 Excellent

Thea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this unit right on Sugar beach! It was slightly dated but that didn’t take away from our time. The activities office on site helped is schedule a surf lesson-surfing was a highlight of our trip! This condo is conveniently located for sight seeing around the island.

10/10 Excellent

kernon

Travelled with group
It was a nice relaxing spot centrally located for exploring diffrent sides of the island. RIGHT ON THE BEACH!
Stayed 5 nights in Oct 2022

6/10 Okay

Denise C

Travelled with partner
Not was expected. Entry to property was filthy and cabinets/walls/shower was dirty and sticky.
Stayed 8 nights in Oct 2022

8/10 Good

Nicholas James

Liked: Cleanliness
My condo was somewhat dated. Other condos had nicer flooring, updated countertops, kitchens, showers, etc. It just depends on what room you get.
Stayed 4 nights in Oct 2022

8/10 Good

carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our short stay sugar beach is a great location with easy access to the airport. Great swimming. Beach.
Stayed 4 nights in Oct 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thought the condo was very nice 👍 😀 and the grounds were very nice to. The pool was great. There is only one thing I think there needs some garbage can around the property we picked up other people's trash off the ground and had to take it up to our place. I want to thank you very much for having us
Stayed 7 nights in Sep 2022

10/10 Excellent

Michael D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great oceanfront view. Easy beach access for long relaxing walks and sunset views. Pool was closed for maintenance the week we were there, so didn't get to use. Clean well furnished condo. Would return again.
Stayed 6 nights in Sep 2022

6/10 Okay

Grant

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location but severely outdated and moldy smell
Stayed 6 nights in Sep 2022

8/10 Good

GRETCHEN, Sonoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of parking, quick check in, keyless entry makes it easy. Our unit needed a few updates. The shower was pretty old as was the uncomfortable living room furniture. We requested a specific unit but got another. The on-site bar/restaurant was excellent. We had a great time. The property itself is well cared for and our room was ocean front. We really enjoyed our stay overall.
Stayed 7 nights in Sep 2022

10/10 Excellent

Zhen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apt is perfect for family. Close to the beach which is not crowded. Has its own pool. Around 10 min drives to many restaurants and grocery. Will definitely revisit in the future.
Stayed 7 nights in Aug 2022

10/10 Excellent

FAITH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was clean and had everything we needed for our stay. Very impressed at the way the grounds were kept, including the pool, jacuzzi and grills. Everyone was super nice and helpful. even when I contacted them before our arrival. So much to do in the surrounding area. We were very pleased.
Stayed 9 nights in Aug 2022

10/10 Excellent

Christi

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness and the clean smell of the condo was amazing! The location was also great! We would’ve like to have putters and golf balls for the little putting green😀 we will be back!
Stayed 4 nights in Aug 2022

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing
Stayed 10 nights in Jun 2022