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Two seperated bed, very small and dirty room that is not seen at the web site of the hotel and agent's web sites...be careful about this hotel! If you have any problem should know that no one is going to help you. The hotel stuff will recomend you to communicate with your agent (like hotels.com or expedia etc). They have 2 diffrent type of building. One good one bad. If the good full then you be in the bad but you can not know which one are you going to be..because only good one in the web sites...
I have very bad experience with this hotel. I dont recomended..
Hotels.com should do its job and protect its customer's satisfaction before earning money. Easy comes easy go!
Food is mediocre, staff looks miserable and some are very rude. Hotel needs serious upkeep. The room was not very clean and fixtures were not working. Broken light, faulty shower head and leaking tub.
G
Stayed 2 nights in Jul 2018
8/10 Good
Nikolaj, Basildon
2 Jun 2018
Liked: Staff & service, room comfort
Need repair in 4411 it’s captain suite jacuzzi it’s still leaking after 3 times repair, in public toilets will be great to have changing room o something there to change baby pampers,
Die Hotel war unhiygenisch, die essen waren nicht frisch, ca. 80 % war immer die gleihe essen. Nach ca. 20 min.. Sind die essen schon kalt gewesen, hat kein mikrowele so etwas. Die geschir war nie sauber, Am zimmer war nicht immer neue handtuch, seife oder wc papiere dabei.
Essen und Program keine Abwechslung. Hotelanlage braucht eine Grundreinigung, die Anlage ist ziemlich ungepflegt, die Wãnde, Boden und die Aufzüge werden wohl kaum geputzt. Gegen Personal ist nichts zu sagen, immer freundlich. Aber sehr wahrscheinlich wird an Grundreinigung gespart. Nie wieder!!!
Отель отличный,но человеческий фактор все портит как всегда. Чистота в номерах и в отеле оставляет желать лучшего. А так кристально чистое море, отличные аниматоры и программы, еда вкусная и разнообразная. Отдельное спасибо сотрудникам на ресепшене Мурату и Расиму!
une semaine de vacances dans un 5 étoiles qui n'en fait réellement que 2 en France pour la partie hôtellerie et pire pour les repas avec des buffets plus que bizarre et mal repartis. Il faut être présent directement a l'ouverture des repas car sinon vous n'aurez plus que les restes et ils ne seront pas forcement agréables!!!
Réellement le SEUL point positif de cet hôtel c'est les piscines qui sont grandes et bien entretenues pour le reste si vous voulez y aller c'est votre choix.
marco911
Stayed 8 nights in May 2018
8/10 Good
kristina
11 Oct 2017
Liked: Staff & service, room comfort
kristina
Stayed 7 nights in Oct 2017
dear kristina,
Thank you for choosing our hotel.
your views are important to us.
we will happily welcome you again
När jag ska checka in då tog de jätte långt tid sen när vi kommer in i rummet det va ostädat finns inte en ända handduk de va nästan samma mat varge dag vi va där tre dagar ingen har städar varan rum på tre dagar jätte dåligt cervis jag och min familj va inte nöjda de gick inte ens sova på deras sängar spesiell mina barn så jag kräver tillbaka mina pengar. Mvh Ilhan
Otel güzel. Sahil güzel. Odalar rahat.
Hoş olmayan şey şuydu. Reception'daki bayana çıkış işlemi yaparken sorduk." Öğlen yemek yiyip gidebilir miyiz ?"diye. Check out işlemini 11.30 da yani yarım saat geç yaptık. sağolsunlar zaman konusunda yardımcı oldular. Ancak bir yemeği çok gördüler. Öğle yemeginden faydalanamayacagimizi soylediler. Hemen bileklikler kesildi.
Reception'daki bu davranış dışında herşeyi sevdik.
7312 nolu odada ailemle ve 1.5 yaşında torunumuzla kaldık.Oda iyi temizlenmemiş.Tekrar temizlenmesi gerekli diye söyledik 2 saat sonra temizlendi.Çalışan ofluyarak pofluyara bu işten bıktığını söyleyerek çıktı.Birde kaydımızı resepsiyona yaptırırken cocuk yatağı istedik.3 saat sonra tel açtım tekrar söyledim.Gelen giden yok.Tekrar resepsiyona indim.Görevli arkadaş bir yeri aradı tekrar oraya söyledi.3 gece orada kaldık cocuk yatağı gelmedi.2016 da bu otelde kaldım harikaydı.İnşallah bu eksikliler giderilir.Daha yazacağım çok şey var..
Отличный отель! Территория огромная, отдыхали уже второй раз там. Попали на закрытие отеля, людей мало, тишина и красота!!! Спасибо персоналу за хороший отдых