Top Hotels Near Kellogg House in Santa Ana from NZ$118

"Remote controls dont work well, clocks are always wrong with no way to change them, ice melts in the fridge (no ice machines they give ice), garage elevator was broken, smelled like Marijuana on our floor, painted over damage in the shower that was leaking, which makes me worried about mold. Staff is nice and beds are comfortable. "

"Customer service was amazing "

"Staff was friendly. We slept very well; the bed and pillows were very comfy…except for the yellow stain. The thermostat did not work, but the temperature was tolerable. The gathering areas were beautiful and well kept. However, the rest of the facilities do not reflect the caliber of hotel Embassy once used to be. The rooms had very obvious cosmetic issues and significant wear and tear, from stains, to scratches and paint smudges. There was a squashed water bug near the pool. Another guest found mold and took a picture of the roach crawling up the wall in her room. Needless to say, she and her family checked out early. The toilet had a wonky handle that seemed it would break at any moment. The very next morning, the tank stopped refilling with water so we couldn't flush. i had to pour gallons of water into the tank (not the bowl) just to flush until maintenance could come. The elevators were unreliable and a family became stuck for over an hour. The phones in the room did not connect to the front desk. I had to use my phone to call the location and go through reservations just to reach the front desk. Even though I indicated we had 3 adults and 3 children, we were supplied with towels for 4 people. I waited for several hours (from checkin all the way until early afternoon the next day) for additional towels even after going down to front desk. WiFi had a weak signal and kept logging out. Only basic channels on the tv, no apps or ways to log into other streaming platforms. "

"Breakfast is good as always. "

"The parking was horrendous. Do not bring a larger sized vehicle and also, if you get there early, stay there! Once you leave and come back late, there is no parking. Even though you pay for it! Other than that and the multiple elevators we had to take to our room, the stay was decent. Staff was very nice! Room was clean. Air conditioning vent did not face the room, so the only place getting cold was the curtains. "

"Staff was lovely and hotel has a nice gym, pool and lobby bar"

"Second time staying here, my partner and I love this hotel! Super quiet, clean, comfortable. Staff are always super helpful and friendly. We will be coming here again."

"The room was beautiful and bright. We got breakfast added and it’s basic but filling"

"Nice location and clean room."