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Reviews of Ambassador Garden Home

4 out of 5
Ambassador Garden Home
THAMEL, Kathmandu

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 94 reviews" "
Rating 8 - Good. 26 out of 94 reviews" "
Rating 6 - Okay. 7 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rajdip

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

gavin, GRANDE PRAIRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it all ! This unique and quaint property is a delightful addition to your Kathmandu vacation ! In the heart of Thamel handy for durbur square city centre all walkable The rooms are awesome in size and fully equipped to accommodate you and awake refreshed to an awesome brekkie and frankly great coffee . Get to know your locals the rickshaw guys the taxi drivers the street sellers ! I stayed 14 nights and frankly I wanted to stay a thousand ! Give it a try you won’t be disappointed ! Side note there building a new hotel and it’s going to be spectacular!
Stayed 14 nights in Nov 2023

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming place to stay… this place is quaint, the staff is extremely friendly and helpful. But if your looking for high end or fancy by western standards go elsewhere. There is no elevator which was fine with us. There is no pool or sun deck for lounging which again was fine with us. We were in the heart of Thamel with shops and restaurants galore; loved every minute of our short stay and have already recommended it to like minded travelers. The in house breakfast was excellent and more than we could eat.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deidre

Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ambassador Garden House is a nice boutique hotel in Thamel. The garden area is very relaxing, the staff are attentive and the bed is very comfortable. The kichen/cafe staff make a very nice coffee and breakfast.
Stayed 3 nights in Nov 2022
Response from Prakash on 4 Dec 2022
Dear guestWarm greetings from ambassador garden home Thank you for your feedback , this will be big back support for our team building so that we can deliver our best of the best service . We all are delightful to know you had a wonderful stay with us . Thank you once again for your time & feedback hope to have a chance to serve you in future as wellWarm regards Prakash lamichhane

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the heart of Thamel
We had an excellent stay at the Ambassador Garden Home. The location is right in the heart of Thamel and we loved walking about the neighborhood. Great options for cafes, bars, and restaurants all around. The staff at the hotel were super helpful and friendly. Great breakfast served each morning. And they helped us arrange taxis, and whatever else we needed! Rooms were clean, bathrooms were nice, hot shower, wifi! I highly recommend staying here!
Stayed 1 night in Mar 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

lena

Stayed 1 night in Jan 2020

6/10 Okay

Praneet

I check out very early in the morning. I could not pay my bill for the dinner, cause I have change it to my room.Luck, The person that pick me up it’s from Nepal. He had to go back later to pay my bill.
Stayed 1 night in Dec 2019
Response from Prakash on 6 Jan 2020
Thank you very much Praneet for staying with us! Hopefully, we'll get an opportunity to serve you again.

10/10 Excellent

Thayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected gem in Kathmandu.
We had an amazing stay. Owner scheduled a car so we could travel out of city to great lookout that gave us fantastic view of the magnificent mountain range and Mt. Everest. Great breakfast each day and pizza was delicious, especially with a nice cold Nepal Ice.
Stayed 4 nights in Dec 2019
Response from Prakash on 3 Jan 2020
Thank you very much for staying with us! Hopefully, we'll get an opportunity to serve you again.

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019
Response from Prakash on 23 Nov 2019
We are very sorry for your inconvenience. We are a small boutique hotel. Our theme is to make you feel real Nepalese living style. We are not modern or chain hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved the ambiance of this hotel. It wasn't pretentious, just has a very cosy,homey vibe. It's very central in Thamel, so lots happening here, but our room was very quiet at night, the beds comfortable. Breakfasts (included) we're very good, the excellent Nepali coffee served in Bozeman with hot milk : yums.
Stayed 2 nights in Nov 2019
Response from Prakash on 23 Nov 2019
Thank you very much for staying with us. Hopefully, we'll get an opportunity to serve you again.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not sure how this has such a high rating. It states duluxe but far from it. Very dirty, beds loose, noisy and wobbly. Shower was disgusting, with panels on the wall falling off. Much better and cheaper accommodation in that area.
Stayed 1 night in Oct 2019
Response from Prakash on 23 Nov 2019
We are very sorry for your inconvenience. We are a small boutique hotel. Our theme is to make you feel real Nepalese living style. We are not modern or chain hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t get fooled by the big discount price.
Not sure how this hotel is worth the regular price quoted and is always on sale at about $55 which represents about 60% of the regular rate. I thought it was a great deal until I arrived. Rooms are dated, security of the rooms are poor using a padlock to lock the door, AC leaked water onto the floor, no sound proofing, poor access having to continually jump a puddle of water to the entrance, just not worth it compared to some of the other places available. Stayed for 5 days and then moved to another hotel for the next 5 days. Will not stay here again and would not recommend this place.
Stayed 5 nights in Sep 2019
Response from Prakash on 23 Nov 2019
We are very sorry for your inconvenience. We are a small boutique hotel. Our theme is to make you feel real Nepalese living style. We are not modern or chain hotel.

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous fr a solo female traveler.
This place was wonderful. Everyone was welcoming and as a single women traveler, I felt very safe. There were some quirks: the air conditioner didn’t work and I had to move to another room after I unpacked. Some of the lights didn’t work and the fan in the bathroom didn’t work. The place was very clean and the decor was very thoughtful. The food was delicious and the breakfast that came with the stay was delightful. I do have one word of caution, beware of Vicki the manager, he is quite a player. He knows EVERYTHING! So he claims.
Stayed 3 nights in Oct 2019
Response from Prakash on 23 Nov 2019
Thank you very much for staying with us. Hopefully, we'll get an opportunity to serve you again.

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Thamel
Overall it was great- location is super and the facilities are great against other options in the area. Hot showers and good service. I’d recommend.
Stayed 4 nights in Oct 2019
Response from Prakash on 23 Nov 2019
Thank you very much for staying with us. Hopefully, we'll get an opportunity to serve you again!

6/10 Okay

Brad

Liked: Cleanliness, staff & service, room comfort
Good for a couple of nights
Great people pretty good room right in the middle of the shopping area. Very convenient
Stayed 3 nights in Jun 2019
Response from Prakash on 20 Sept 2019
Thank you very much Brad for staying with us! Hopefully, we'll get an opportunity to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Thamel. Very friendly staff, great restaurant/bar. If you want to escape large chain hotels this is the place to be.
Stayed 2 nights in Sep 2019
Response from Prakash on 20 Sept 2019
Thank you very much for staying with us! Hopefully, we'll get an opportunity to serve you again.

2/10 Terrible

Verified traveller

Travelled with partner
The price quoted on Expedia website is way higher than the actual price.
Stayed 2 nights in Jul 2019

8/10 Good

George

Liked: Staff & service, room comfort
Stayed 5 nights in Jun 2019
Response from Prakash on 23 Jun 2019
Thank you very much for staying with us. Hopefully, we'll get an opportunity to serve you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel as a treat for my nephew at the end of our trip and was pleasantly surprised at the care and attention of the staff. The place is beautiful, the food is very good and it is also right in the heart of Thamel
Stayed 2 nights in May 2019
Response from Prakash on 18 May 2019
Thank you very much for staying with us. Hopefully, we will get an opportunity to serve you again.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and staff
This review has to be taken in the context of it being in Nepal, it was our first trip there and expectations have to be a bit lower! If this hotel was in Canada I would probably be giving it a lower score. The good: Location is smack in the middle of Thamel, a major tourist area, on a street that doesn't allow vehicle traffic and right opposite a decent grocery store for all those things you forgot. The staff were very friendly and helpful. Rooms have a/c and decent windows so it was pretty quiet, although we were at the back of the hotel which I'm sure helped, I also think we had one of the biggest rooms, so we had plenty of space, others looked a bit more cramped . Included breakfast was good, WiFi was decent, and the little courtyard in the back was an oasis of calm after the hustle and bustle of Kathmandu. Beds were comfortable and decent amount of hot water. The rest: Overall the place seems a little tired, ongoing maintenance appears to be a lower priority in Nepal. Cleanliness was OK, but I don't think they actually use any cleaning supplies, just a sweep up and a wipe down with a damp cloth, which meant the bathroom often had a strange smell. Overall I would stay there again, but you have to keep your expectations realistic!
Stayed 8 nights in Apr 2019
Response from Prakash on 13 May 2019
Thank you very much Andrew for staying with us. Hopefully, you will not feel any strange smell in your next visit.

10/10 Excellent

kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel in perfect location!
Amazing hotel, fabulous location! Best thing about this hotel is the super friendly and hospitable staff. Perfect after my EBC trek!
Stayed 2 nights in Apr 2019
Response from Prakash on 8 May 2019
Thank you very much for staying with us & hope to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over on way to EBC
Good facilities and central to tourist area
Stayed 1 night in Apr 2019
Response from Prakash on 6 May 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Prakash on 8 May 2019
Thank you very much for staying with us & hope to serve you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Very new and clean place, spacious rooms, super relaxing roof top with view! The staff was very pleasant and helpful. Everything was perfect and it will be our kathmandu base in the future!
Stayed 2 nights in Apr 2019
Response from Prakash on 6 May 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean boutique hotel in the Thamel area of Kathmandu. Plenty of bars and restaurants and local shops.
Stayed 14 nights in Mar 2019
Response from Prakash on 6 May 2019
Thank you for staying with us.

10/10 Excellent

John, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in the Thames area of Kathmandu was fantastic. You can walk to many restaurants, bars, massage places, and coffee shops. The true treasure however of this place is Mr Bicky who was so helpful throughout our stay. We had a very short stay of 2 nights and he helped us maximize the Kathmandu experience. He arranged everything for us including plane to see Everest, airport transfers, full day guide, taxis, and massages. The hotel is really charming and reminds one of old time travel with its homey feeling. Very nice decorations and a great breakfast. We were so lucky to stay there and will do so again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the Thamel neighborhood of Kathmandu with many shops and restaurants (there is even a grocery store right across the street). The hotel arranged some nice tours with a driver and an excellent guide - Prakass.
Stayed 6 nights in Jan 2019

10/10 Excellent

CM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend this place! I stayed here for 4 nights alone and i felt very safe, like a home. It's in the heart of Thamel, i enjoyed the hot shower and breakfast. The room was clean and warm during winter season. I'm planning to visit Nepal again and will definitely stay here again.
Stayed 4 nights in Jan 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Nepal
I picked this hotel because it was not far from the airport, it was right in the center of town and the price was right for my budget. Check in and check out was easy. All staff was very friendly. They provided me with a cup of tea while I filled out the forms. The room was cosy , the decor was awesome and the bed was good. There was a plate of fruit provided in the room on arrival, the room comes with a mini fridge. Your door into the room is a double door secured by a padlock,so don't lose your key while sightseeing, I thought that was cool. I felt very safe all the time I was there. They have a security guard on the premiss as well. You can eat at their restaurant (outdoor patio area), which I did, the food was great. The hotel is off the main drag by a few yards which was nice, at night you did not hear the pedestrian traffic or music. The hotel is less than 50 yards to shops, bars, restaurants, bakeries, etc. I would try some of their local food, very good and cheap while walking around the shop areas. My taxi driver from the airport had no problems finding the place however depending on the approach the vehicle is not allowed in that area so you will be dropped off and you will need to walk to the hotel. My tour guide had no problem finding the hotel as well. Overall, I am pleased with my choice and stay and would stay there again.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel with good service. Located in the heart of Thamel, this hotel provides all the amenities you can hope for. A very enjoyable stay with attentive staff. If I am ever in Kathmandu again I will certainly stay here again.
Stayed 2 nights in Apr 2018
Response from Prakash on 21 Jun 2018
Dear Guest Greetings from Ambassador Garden Home! Thank you for your valuable feedback that you liked our hotel location and services. We look forward to welcoming you again.

10/10 Excellent

Issara, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in central of Thamel
The location is great! Just only 10 minuets walk to bus station (Pokhara) and 15 minuets walk to Ratna Park (Bhaktapur local bus station) and in front of the hotel there is a big supermarket. The room is clean but it’s take a time to run a hot water. The atmosphere is also great, They have a courtyard with a small garden. And the breakfast is super!
Stayed 2 nights in Apr 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambassador Garden Hotel
Antique hotel, yet clean and comfortable. Intimate..staff is great !
Stayed 8 nights in Mar 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend R&R
My third stay at AGH, and I’d certainly go back again, this is great place in the heart of Thamel. The only improvement I’d like to see is to the internet speed, but this seemed a common problem at the different cafes and bars in the area.

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel in Kathmandu
Excellent hotel in perfect location.
Stayed 1 night in Nov 2017

10/10 Excellent

kasey, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in busy Thamel
Hotel was extremely clean and had nice new fluffy towels. Hotel staff was very friendly and helpful. Really enjoyed my stay and would definitely stay again.
Stayed 1 night in Nov 2017

10/10 Excellent

Nate, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel oasis in the middle of Thamel, Kathmandu. Beautifully decorated, excellent food and incredible staff. I have already made plans to stay there again next year when I come back to Nepal. It is a great jumping off point to rejuvenate while exploring Kathmandu. I would recommend a deluxe room. I stayed in 204, a corner room, and it was a large room.
Stayed 2 nights in Jul 2017

8/10 Good

yair, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and old style hotel in the middle of Thamel,
we had good time in this hotel and very pleasent mangement and staff

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent friendly staff. Clean rooms, hot water and in a very busy part of town. Plenty of shops and restaurants nearby.

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of ambiance.
A charming, boutique hotel with an excellent restaurant. Best coffee we've ever had! Taxi service found location somewhat difficult to find. Helpful, accommodating staff. Friendly owner.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oassis in the heart of Thamel
Stay started badly, as the hotel was overbooked, and my colleague and I had to stay in a neighbouring hotel of a lesser standard. We moved back to the AGH the next morning, and were given room upgrades as compensation for the inconvenience, so all ok really. The AGH is a very nice hotel, with history dotted around the hotel. Rooms well furnished and comfortable. The location is great for those wanting to be in the heart of Thamel, with all of its hustle and bustle.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Sea of fun, crazy Thamel
The Ambassador Garden is an Oasis in the sea of craziness that is Thamel, Kathmandu, Nepal. This family owned and run hotel is very quaint and offers all kinds of Nepali decorations throughout the hotel. Lobby is warm and comfortable and an excellent place to meet fellow travellers - many of whom are heading or to or returning from Treks, Charity Works, Climbs, Rafting Trips and general excursions all over Nepal. Given the range of hotels in Thamel, this is well above average. I would recommend it if you are looking for something with character, it's own style, friendly staff, friendly fellow travellers and all at a very modest price.

8/10 Good

fareed sabbah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
My first time in nepal, 2 nights at kathmandu Nice place to stay, in the heart of the thamel but with very quit garden that some how makes u forget that u r in the thamel One problem (that may be the same in other hotels of the same level) is the very controled electrtric consumption, evrey day there is several electricity stop in kathmandu, u have ti ask for electric supply from the hotel ( when u r out of ur room "some how" the electrical current in ur roon is of..) the room (superior deluxe) was enogh big, not huge, with a window that u can open just in a small part, the bed is clean and comfortable I didn't eat there so i can't tell about that but people were happy with the food. The stuff is nice and helpfull, as all nepali people are.. The price is not cheap in my eyes, but maybe the location a reason A nice place to stay, if Thamel is the place u want to be in

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sunal, Antalya

Liked: Staff & service
Disliked: Room comfort
Nice hotel in the centre of the town.Don't expect so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Thamel, No Noisy, Cleaned,
I like this place for great location in Thamel. Find a very nice supermarkets, resturants, nice bakery shops, souvenir shops, bookstores all are around. And great connection to any directions by walking; 15 minutes walk to Kathmandu Durber Square, Room are clean, nice lobby and that resturant with greens, nice music and incense smell. Staffs are nice. An ATM machine at the hotel'compound. Standard Charter ATM is at ATM lounge on Chaksibari Marg. Taxi charges;from hotel to airport:1000 NpR, from Bus Terminal to hotel:300 NpR, from hotel to Swayambhu (A big Stupa):600-700-1000 NpR. Hotel spot : try to find a bekery shop "Hot Bread" or "Kathmandu Guesthouse" on Chaksibari Marg. Street will lead to Hot Bread, Hotel Access is behind Hot Bread where to right for Kathmandu Guesthouse, to a bit left for Ambassador Garden Home. Ask Taxi to Kathmandu Guesthouse direction and stop at Hot Bread.

8/10 Good

Boon Leong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambassador Garden Home
This was my third time in Nepal and first time staying at AGH. The word "home" in the name of the hotel described it aptly. The lobby was cosy and the staff was especially personable and helpful. It is well located in Thamel and within easy reach of the conveniences of bookstores, restaurants, supermarket, shops for outdoor gears