Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staff was excellent. Breakfast was okay. The room was freezing and hard to maintain a good temperature. Upgrades were being made at the hotel, so sometimes it was a little noisy but understandably so. I'm hoping that upgrades are also going to be done in the bathrooms. The pool was freezing and even after letting staff know the temperature never got up where it could be used and enjoyed. Parking was terrible, there were only two handicap parking spaces available for a six story hotel. I found that to be unacceptable. Beds and bedding were old and uncomfortable, again hoping that this is part of the upgrades. Little to no space for clothing, it was difficult when staying for more than a couple of days. We were there two weeks. Refrigerator had no freezer in it and no microwave."
"Certain people here have no empathy for situations
And then there’s others that go the extra mile for a great experience .
Overall the rep from today was amazing and hope to see here before we leave the resort when we leave"
"Hotel had a bug problem. So it made our stay less enjoyable because we were killed bugs every night unfortunately. But the Staff was incredible and tried to help as much as they could."
"Beautiful Grounds, but Marred by Timeshare Tactics and Poor Food
The Atmosphere & Grounds
I’ll start with the positives: the grounds are immaculate and the rooms are well-appointed. The staff is clearly well-trained in managing large crowds, and for those seeking a high-energy vacation club environment, this may be a dream.
The Service Experience
However, my experience was deeply disappointing. We booked this stay to break up a long journey from Thailand and New Zealand and to mark our 40th wedding anniversary. After a grueling red-eye flight, we were looking for the resort experience one expects at this price point. Instead, we felt "trapped" in a perpetual sales pitch.
When we sought technical assistance with the resort’s app at the welcome desk, we weren't given a solution; instead, we were met with a misleading high-pressure invitation to a timeshare presentation. I would never have booked this location had it been clearly disclosed that the priority here is timeshare sales rather than guest relaxation.
Dining & Health Issues
The logistical hurdles with the app meant we missed out on reservations for the main restaurant. We turned to the pool grill, where I ordered a BBQ sandwich that arrived dry and burnt. Regrettably, I ate it anyway—an error that cost me the next two days of my trip due to illness.
Final Verdict
While the property is physically beautiful, the "hotel food" warnings I received were an understatement, and the aggressive sales culture ruined it."
You may want to consider the relaxing destination of Kapolei if you've been thinking about a trip for the whole family. The fun-filled water park, snorkelling spots and beaches are just some of the things that make this a good destination for family holidays. Arrange a flight into Kapolei, HI (JRF-Kalaeloa), which is the closest airport, or Honolulu, HI (HNL-Daniel K. Inouye Intl.), which is located 8.8 mi (14.2 km) from the city centre.
Expedia has 35 hotels in Kapolei that are great for families.
When's the best time to book a family-friendly holiday in Kapolei?
The hottest months are usually September and August, with an average temperature of 26°C, while the coldest months are February and March, with an average of 23°C. Average annual precipitation for Kapolei is 474 mm.
What's there to see and do with your family in Kapolei?
While you and your family are visiting Kapolei, you may want to explore some child-friendly attractions such as Ka Makana Ali'i - The Center for West Oahu, Ko Olina Marina and Honolulu Harbor. Make sure that you have plenty of time to take in activities in the area such as Waikiki Beach, Ala Moana Center and Waikiki Beach Walk.