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4.2 / 5Very Good
1,530 reviews


  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning


What's nearby

  • Popular Location
    Legoland Discovery Center
    4 min walk
  • Popular Location
    Union Station
    5 min walk
  • Restaurant
    Jimmy Johns
    2 min walk
  • Restaurant
    Savvy Coffee & Lunch Bar
    2 min walk
  • Airport
    Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    9 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
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  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 2
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  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
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  • Studio Suite, 1 Queen Bed, View

    Room Amenities

    • City view
    • Sleeps 2
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  • Junior Suite, 1 King Bed, Corner

    Room Amenities

    • Sleeps 2
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  • Executive Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
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  • Presidential Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 2
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  • Presidential Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
    More details
  • Room

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Kansas City

Located in Kansas City's Crown Center District neighbourhood, Sheraton Kansas City Hotel at Crown Center is in the city centre and near a train station. Science City at Union Station and Nelson-Atkins Museum of Art are cultural highlights, and travellers looking to shop may want to visit Crown Center and Power and Light District. Check out an event or a game at Sprint Center, and consider making time for Union Station, a top attraction not to be missed.

Visit our Kansas City travel guide
Popular Location

What's nearby

  • Legoland Discovery Center - 4 min walk
  • Union Station - 5 min walk
  • Crown Center - 5 min walk
  • Hallmark Visitors Center - 9 min walk
  • Science City at Union Station - 11 min walk

Getting around

  • Kansas City Union Station - 6 min walk
  • Kansas City, MO (MCI-Kansas City Intl.) - 26 min drive


  • Spectators — 1 min walk
  • Jimmy Johns - 2 min walk
  • Savvy Coffee & Lunch Bar - 2 min walk
  • Panera Bread - 3 min walk
  • Brasserie - 4 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

4-star Kansas City hotel in Crown Center District, walk to Union Station
An outdoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and concierge services are on-site. All 720 rooms offer comforts such as pillowtop beds and down comforters, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), room service (during limited hours) and coffee/tea makers.
Sheraton Kansas City Hotel at Crown Center offers 720 forms of air-conditioned accommodation with a safe and free newspapers. Pillowtop beds feature down comforters. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities


Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 20 per day
Valet parking: USD 26.00 per day
Electric car charging station
Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily 6:00 AM–11 AM: USD 22 per person
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Laundry facilities
Outdoor pool


ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken


Business services

15 meeting rooms
Computer station


Pool sunloungers


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant


Smoke-free property

Room amenities


Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Free rollaway beds
Climate control (heating)
Hypo-allergenic bedding
Pillow-top mattress


Free toiletries
Shower/bathtub combination


32-inch flat-screen TV
TV channels
pay films
premium channels

Food and drink

Coffee/tea maker
Mini fridge


Free newspapers
Iron/ironing board



Check-in between 4:00 PM - 5:30 AM
Minimum check-in age - 18


Check-out before noon
Express check-out

Renovations and closures

The property is renovating until 28 February 2020 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.


  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay.
  • Dogs only
  • Up to 40 lb/18 kg

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 5:00 AM to 10:00 PM A car is recommended for transport to and from this property. Parking height restrictions apply.

Property is also known as

  • Sheraton Kansas City Hotel Crown Center
  • Sheraton Hotel Crown Center
  • Sheraton Kansas City Crown Center
  • Sheraton Crown Center
  • Hyatt Regency Kansas City
  • Sheraton Kansas City Hotel At Crown Kansas City

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Cleanliness, property conditions & facilities

The place was very clean and upscale. My only complaint was not being told about the hotels amenities like the location of the pool, where the ice machine and vending machines are, where the restaurant is (if they have one) and was the parking garage free if you stay there or is there a fee? Also, how do you get out of the garage after you check out if you need the key? In the hotels defense, when I sent this same message to the hotel, I received an email from the hotel manager saying he regrets my poor experience and will pass my comments on to the staff members as a training. I appreciated his acknowledgement! That’s kinda rare

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful. Very well kept and the staff is very friendly. My only complaint is that neither in the evening nor the morning was there hot water available.

Stayed 1 night in Feb. 2020


  • Disliked: Amenities

Heating system is extremely poor and noisy. Could not sleep

Stayed 1 night in Feb. 2020


  • Disliked: Staff & service

The bar/restaurant called Spectators once again was completely understaffed. We have the same 800 person meeting every year. We all go to Spectators Friday at 8pm and they always have 2 bartenders and 1 waiter. I think the name Spectators is for the patrons watching the slowest service anywhere.

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shuttle service was very helpful. I would have stopped at that but the 50 character minimum leads me to also comment about hair in the bathtub (not mine) as I arrived and the empty wine bottle under the sofa (also not mine) that staff couldn't seem to locate after I let them know it was there.

Stayed 3 nights in Feb. 2020

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