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"A beautiful hotel with stunning views and an and relaxing location."

"Great staff and property"

"Our arrival was good given top floor level 8 so fair to good views of the sea ( paid for extra when booking the ticket price) The hotel is ‘mature’ lets say. Seasoned not old.. it requires some updating but not to lose its heritage feel. Rooms smaller than expected but has most modern features you need. Perhaps a duplicate of usb or c-2-c ports beside both sides of the bed would be useful for couples having similar technology that requires charging! Food was good - we chose b&b as local food is great, fresh & cheap too so saved lots of ringgits! All staff pleasant friendly & professional and happy to help. Pool is small and family friendly no shouty children thank goodness but small families enjoying the precious quality time spent together in sunshine & luxury. Grab taxis were a blessing and cheap enough to get you where you need to be so used them daily. Recommend using @GetYourGuide tour with G-Shen for the Penang Hill tour - worth every penny & learned so much from him! We stayed 8 days and loved everyday even the exhilarating lightning storms across the sea in front of our balcony! They were alternating evenings after sunset in April. Shangri la hotels are good.. would like to experience all their hotels around the world eventually! *if they’re reading!!😀"

"Great stay Great food Helpful staff"

"We had a great stay at this beautiful hotel. The pool was shaded and cool even in March's heat wave! The breakfast buffet had everything we could want, and more. "

"Good food court opposite hotel. Can walk to it."

"Good breakfast, helpful staff, fantastic vibe"

"Good location!"

"The room was spotless and well appointed. There is a local hawker centre about 400 meters away which we walked to for dinner. The bus stops were very handy and only 2MR to George Town. Zeus coffee was 5 mins across the road which my coffee enthusiastic enjoyed for price and quality. "