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"Service was excellent and the room was very well provided, with a potable water tap to refill my bottle. We often stay here because the location is fantastic -- walking distance to most sites in George Town. "

"What a beautiful historic spot. Wonderful staff and service and food"

"All good."

"Good location, great staff and a comfy bed"

"Everything is good. Thank you for letting us check in early "

"An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to."

"Very helpful staff and comfortable environments in and outside our place of stay. The choice to stay there definately enhanced our stay in georgetown."

"The location was excellent, and the staff are amazing, they are friendly, helpful, kind and welcoming! Highly recommend"

"I came with my elderly parents, and i really appreciate the hotel staffs' assistance. The hotel staffs were attentive, especially the girl named Collette. She is friendly, helpful and very passionate about this job. Even though she is not a front desk staff, yet she still provided assistance where possible. 1 most impressive point was before she signed off, she saw me at the lobby and she came by to make sure everything was alright with us, then only she went home. Another staff Ammar was handling our check in. In view of our situation (elderly parents in wheel chair), he proactively upgrade my parents to the OKU room which was more spacious and has extra amenities like handrail. I really appreciate his thoughtfulness. Besides that, the hotel was clean with vibrant & modern design. Overall, it was a pleasant stay and i will definitely come back again. 5 stars without any hesitation. Cons: if parking is free for guest, that would have been perfect. :)"