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"Clean room, staff are very helpful "

"Beautiful hotel…excellent, friendly service"

"From check in, the front staff were great, attentive, offered a drink and cold towel. After minutes of entering room, they called to check if everything was good. Car lift attendant both were great in helping first timer and do say thank you to both. Finally, Harun , the attendant on my 1906 floor was superb in helping me fill the bottle water when he saw me and greeted us whenever he saw us. Pleasant stay. I will return"

"Stayed 4 nights from Jan 2 - 6th. Quality service overall given the its busy holiday season. Price was slightly on the high end as there were options elsewhere, just wanted to try it given its location on Gurney Drive which was an attraction. "

"It’s one of the most beautiful hotels we have ever stayed at. It reminds us the colonial era yet the facilities are modern. The staff are friendly and always available to help. There are lots of food choices within a 5-10 walk from the hotel. Will definitely stay here again. "

"Our 3rd time staying in JEN. Excellent service as always. They helped to prepare a birthday surprise which is highly appreciated. "

"Exceptional hotel and services . Just beautiful "

"Great room, central location and friendly staff"

"Staff were absolutely lovely, very convenient and well priced. Everything was great just didn’t want to put our clothes in the cupboards as they had a damp off putting smell"