Kamishiro Hotels, Hakuba

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "

"Comfortable and run by lovely people. The attached restaurant is very good too."

"We have a good and family style stay, good stay with driving and close to ski center."

"New hotel, comfortable rooms and good service with shuttle bus"

"The staff were so welcoming and it was a comfortable environment to stay at. "

"The chalet was warm, very comfortable and well stocked with essentials. Staff were English speaking, friendly and helpful. All communications were great. We would love to stay again and will be recommending you to our friends. Thank you!"

"Best of the Best !!!!"

"A little dated but great hotel"

"Great place to stay"

"Very friendly"

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"

"Absolutely amazing stay. Exceptional hospitality and very clean place. Would definitely recommend. "

"Great oasis in the mountains with great service and food "

"Great staff"

"信州北部の山行拠点として、宿泊しました。部屋は清潔で、エアコンも新しく快適に過ごす事が出来ました。24時間シャワー可も助かりました。シンプルに宿泊したい場合には最適だと思います。 ペンションが多数立ち並ぶエリアで周囲の道路がやや狭く、コンビニ・スーパーは少し離れているのでそこだけ注意は必要です。"

"Fantastic helpful staff, great rooms and beautiful location "

"I had an wonderful 2 nights stay at Hotel Goryukan. The staff was very friendly and helpful during my stay. I cant recall the names of the staff, but I would like to thank the two staff on duty in the afternoon of 4 October 2026. They helped me to fill out the luggage delivery service card to my next hotel. There are breakfast available, but I unfortunately didnt had the chance to eat them as I was left the hotel early both days to hike. The room are clean, big and has a nice view. There is...

"The staff and service is second to none! "