Front of property - evening/night

Reviews of All Seasons Resort

2.5 out of 5
All Seasons Resort
760 S. Cedar U.S. 131, Kalkaska, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 946 reviews" "
Rating 8 - Good. 332 out of 946 reviews" "
Rating 6 - Okay. 99 out of 946 reviews" "
Rating 4 - Poor. 38 out of 946 reviews" "
Rating 2 - Terrible. 24 out of 946 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always have a great stay
Stayed 2 nights in May 2024
Response from Mikaila, FDS on 21 May 2024
Wonderful! Thank you for staying with us!

6/10 Okay

Mona

Disliked: Cleanliness
Beds were very old...worn and saggy. The bathroom garbage can had someones blood test strip and bandaid in it. The ice bucket had a qtip in it. The nathroom floor was mopped but the corners had dirt build-up. The rooms were larger than expected and quiet.
Stayed 1 night in May 2024
Response from Management on 13 May 2024
We are very sorry about the issues you had. We will address them right away!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our evening staff was wonderful. When we checked in we had the same young lady when we got back from our wedding, the next evening she was very fun just wish we knew ahead of schedule when ordering online our room about the pet friendly would have loved to brought our old boy with us
Stayed 2 nights in May 2024
Response from Sarah - Manager on 7 May 2024
We are so glad you enjoyed your stay. Although we do have SOME pet friendly rooms we only 3 so we do not sell these online. If you would like to bring a pet you will have to call directly!

8/10 Good

Rebecca, South Lyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy & staff was friendly. We enjoyed that this hotel has a hot tub & the hot tub/pool area is 18 & over after 9pm; however the hot tub jets are not in the correct placement & spray upwards like a water fountain on 3/4 of the hot tub and the other 1/4 the jets barely work. Our room was pretty standard & had the amenities we needed. The room was situated on the 2nd floor with a window into the pool area which did get loud for a bit. The shower made a horrible squealing noise until we figured out the precise placement to make it stop. There is no elevator, which we were fine with for this particular 1 night stay, but a heads up for those staying multiple nights or with kids & have more luggage. Breakfast is a standard continental. Overall an average hotel that could use some maintenance & TLC in a couple of areas.
Stayed 1 night in May 2024
Response from Sarah - Manager on 7 May 2024
Thank you for your review. Our jet issues in the hot tub are actually due to one of our pumps being down for maintenance. That will be fixed as soon as the company repairing it has finished! Hopefully you will be able to stay with us again in the future once it has been replaced!

8/10 Good

Kenneth

Stayed 4 nights in Apr 2024
Response from Sarah - Manager on 3 May 2024
Thank you for your review! We appreciate your business!

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sarah - Manager on 30 Apr 2024
Thank you for your review! We appreciate your business!

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a quaint up north town. Front desk person directed us to good nearby restaurant. Lovely pool area! Breakfast offerings were very good. I would stay here again.
Stayed 1 night in Apr 2024
Response from Mikaila, FDS on 15 Apr 2024
Thank you for your review and staying with us! We look forward to your next stay!

6/10 Okay

Judie

Travelled with partner
Liked: Staff & service
No elevator. Tired decor.
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Thank you for staying with us!

10/10 Excellent

Mouhamad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024
Response from Sarah - Manager on 2 Apr 2024
Thank you for your review! We appreciate your business!

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sarah - Manager on 20 Feb 2024
Thank you for your review! We appreciate your business!

6/10 Okay

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you for staying with us!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Sarah - Manager on 17 Feb 2024
Thank you for your review! We greatly appreciate your business!

10/10 Excellent

Autumn

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 18 Feb 2024
Thank you :)

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to visit family.and get away time.
Stayed 1 night in Jan 2024
Response from Sarah - Manager on 23 Jan 2024
Thank you for your review! We appreciate your business!

8/10 Good

Jamie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Management on 21 Jan 2024
Thank you

10/10 Excellent

Kathleen

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Management on 21 Jan 2024
Thank you

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Less a resort and more of a dormitory
Pool and hot tub were out of commission. They supposedly emailed, but not sure if I got the message since I booked through hotels.com Room was fairly clean but run down. TV was a pretty old 720p 23" with no features like a channel guide. Wifi worked AOK. Bathroom and shower were clean. Less resort and more like dormitory for travelling workers. Be prepared to be awoken around 5am by the early working guests getting ready for the day.
Stayed 3 nights in Dec 2023
Response from Sarah - Manager on 17 Feb 2024
I'm sorry you were not thrilled with your stay. Most of rooms have either 43in or 52in Roku TV's. I am sorry that you must have gotten one of the old t.v.s that has not yet died on us. Unfortunately they named us over 30 years ago so, although we would rather be called a lodge or hotel, we are stuck with the name as ownership would prefer not to make sure big changes at the moment.

8/10 Good

Kyle

Liked: Cleanliness, staff & service
No bacon on the breakfast
Fan in the bathroom sounded like an old witch flying away laughing. Dude standing in camo behind the counter with a pistol hanging out of his butt felt like an unnecessary precaution seeing as the hotel was in the middle of back country Michigan, but I don’t think he worked there. I think he was just flirting with the desk staff. Other than this, it was a great stay and I had a great time. Thank you!
Stayed 1 night in Dec 2023
Response from Sarah - Manager on 28 Dec 2023
We are delighted to hear you had a great stay with us! Thank you for your review!

10/10 Excellent

Valarie, Milan

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here when we go to kalkaska to see our family 3-4 times a year and always stay here..our beds kinda sucked..need new ones in toom 211.but other then that we love thi place..cant wait to go again..hopefully pool/hot tub be open even without it they make up for it in other ways there breakfast is one f the best we had staying at any motel up there by far one of our favorite places to stay..
Stayed 2 nights in Dec 2023
Response from Sarah - Manager on 26 Dec 2023
We are so glad you enjoyed your stay with us! We will absolutely add your room to our list of mattresses to swap out. We are slowly working our way through the building!

8/10 Good

Courtnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice over night stay. Easy check in place was clean and affordable
Stayed 1 night in Dec 2023
Response from Management on 21 Dec 2023
Thank you for staying with us. We hope to see you again!

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & reasonably priced hotel in Northern Michigan!
Stayed 1 night in Dec 2023
Response from Management on 18 Dec 2023
We are so glad you enjoyed your stay with us!

8/10 Good

Catherine

Stayed 1 night in Dec 2023
Response from Sarah - Manager on 26 Dec 2023
Thank you for your review! We appreciate your business!

8/10 Good

Satnam

Stayed 1 night in Nov 2023
Response from Management on 21 Dec 2023
Thank you for staying with us. We hope to see you again!

2/10 Terrible

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience, stay away!!
Stayed 1 night in Nov 2023
Response from Management on 28 Nov 2023
We would prefer if you stay away sir. Very rude arrogant entitled guest.

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Feels like home
Stayed 4 nights in Nov 2023
Response from Sarah - Manager on 28 Nov 2023
Thank you for your review! We are so glad you enjoyed your stay with us!

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to change to the first floor. No elevator. Gentleman at the desk was very accommodating. Everyone was very friendly.
Stayed 2 nights in Nov 2023
Response from Sarah - Manager on 28 Nov 2023
Thank you for your review! We appreciate your business!

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Underneath the beds were covered with lots of dust and trash from previous guests. And there was a used washcloth left in the shower.
Stayed 2 nights in Nov 2023
Response from Sarah - Manager on 28 Nov 2023
I will pass this on to the housekeeping supervisor. This is not something we approve of. They will be disciplined accordingly.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Nov 2023
Response from Sarah - Manager on 24 Nov 2023
Thank you for your review! We are so glad you enjoyed your stay with us! We appreciate your business!

10/10 Excellent

Julie

Stayed 2 nights in Nov 2023
Response from Management on 21 Dec 2023
Thank you for staying with us!

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Management on 19 Nov 2023
Thank you for your review.

8/10 Good

ROBYN

Liked: Cleanliness, staff & service
I reserved a room with jetted tub. The complexity of trying to use it was horrible. First night couldn't get it to work. In the morning, tried again was about to give up and it randomly turned on with about a 2-3 minute delay.
Response from Sarah - Manager on 16 Nov 2023
We are sorry you had issues with the jetted tub. We are actually considering removing these tubs from the rooms as they are more trouble than they are worth.

10/10 Excellent

Sandra

Business traveller
Liked: Amenities
Nicely maintained. Clean and homey.
Stayed 2 nights in Nov 2023
Response from Sarah - Manager on 8 Nov 2023
Thank you for your review! We really appreciate your business!

10/10 Excellent

lori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sarah - Manager on 8 Nov 2023
Thank you for your review! We are glad you enjoyed your stay with us!

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 5 Nov 2023
Thank you :)

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value, nice breakfast, fall decorations were a really nice touch. Shows care for patrons. Staff attentive and helpful. Clean rooms. I am and will be a repeat customer!
Stayed 2 nights in Nov 2023
Response from Management on 5 Nov 2023
Thank you for the great review :)

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sarah - Manager on 27 Oct 2023
Thank you for your review! We appreciate your business!

10/10 Excellent

Shenan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Oct 2023
Response from Management on 23 Oct 2023
Thank you

6/10 Okay

Robert

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We never got the television to work properly, the telephone didn't ever work and there was no clock
Stayed 3 nights in Oct 2023
Response from Sarah - Manager on 24 Oct 2023
We apologize you had issues with your room. The phone did work in your room as you called the desk from your room several times to request help with the TV as well as to ask how to call Washington. As we stated before you cannot call out long distance on our phones. Local calls only. We also verified there was in fact a clock in your room. It was the alarm clock on the night stand. As we explained we do not have wall mount clocks in our rooms.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Seasons 5.0
We stayed one night. Our room was clean and the service was friendly. We will not hesitate to stay again.
Stayed 1 night in Oct 2023
Response from Management on 23 Oct 2023
Thank you for staying with us! W look forward to your next visit!

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 22 Oct 2023
Thank you for staying with us!

10/10 Excellent

David E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff were very professional.There wasn’t anything that I would complain about with our stay there.
Stayed 3 nights in Oct 2023
Response from Management on 21 Oct 2023
Thank you for the great review :)

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 21 Oct 2023
Thank you

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Great breakfast
Stayed 2 nights in Oct 2023
Response from Management on 20 Oct 2023
Thank you

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Sarah - Manager on 19 Oct 2023
Thank you for your review. We appreciate your business!

8/10 Good

Jacqueline

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the breakfast was very good. Check out staff was great. The only complaint is that you should have whoever is on staff at night checking people in carry a phone with them so people can call and just get an idea when they will be returning.
Stayed 1 night in Oct 2023
Response from Sarah - Manager on 17 Oct 2023
Thank you for your review. Our night staff should never be too far away to hear the bell at the counter and they should also have our cordless phone at all times. I will be speaking to them immediately!

8/10 Good

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sarah - Manager on 27 Oct 2023
Thank you for your review! We appreciate your business!

10/10 Excellent

Shana

Stayed 1 night in Oct 2023
Response from Sarah - Manager on 27 Oct 2023
Thank you for your review! We appreciate your business!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely top notch! Best customer service I've experienced in a very long time.
Stayed 1 night in Oct 2023
Response from Mikaila, FDS on 14 Oct 2023
Thank you for staying with us! We appreciate your feedback! We look forward to seeing you again.

2/10 Terrible

Samantha

Stayed 1 night in Oct 2023
Response from Management on 1 Nov 2023
LOL

8/10 Good

Peter

Stayed 1 night in Oct 2023
Response from Mikaila, FDS on 30 Oct 2023
Thank you for staying with us!