6/10 Okay
Kristina, Oak Park
2 May 2024
Disliked: Cleanliness
When I got to my room, there were cleaning rags on the dresser. When I went to use the blow dryer in the morning, someone else's hair was tangled around it. I am 63 years old and have never in my life been asked to put a $50.00 smoking deposit down (preferably in cash) at a hotel. When I retrieved it in the morning, no one checked my room to see if I had smoked, they just gave me the money back. During the check-in process, the clerk did not give me my driver's license back and I discovered it when I had to show it at Target when purchasing alcohol. I would have appreciated a phone call (they had my cell on file) when they realized they forgot to give it back to me. The staff were friendly and polite, but I would not stay there again.
Kristina
Stayed 1 night in Apr 2024