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"Excellent service "

"Clean and spacious room, big toilet with bath tub or floor shower. Efficient toilet and air con controls. Well placed wardroom and big comfortable beds."

"The facility is beautiful. The baths were comfortable with a lovely view. The room was stunning. The food exquisite, and the staff were impeccable. I was able to get a pescatarian dinner and breakfast which was also very appreciated. Everyone was very helpful and kind. "

"Good and reliably clean and comfortable room."

"Great amenities including coffee machine, large room, convenient location."

"So friendly "

"Clean, easy check in"

"Quick check in. Best location."

"Kashintei Shirahama is definitely one of the best Japanese ryokans we have visited. Location wise it's perfectly located right by Lake Tazawa, 30 minutes from Kakunodate, ski resort, Dakigaeri Valley, Tatsuko statue. The staff is extremely friendly and helpful, especially Nori-san and Minori. Whenever we hit a snag with our communications, Google Translate would hop in. The first floor is where the private onsen and public onsen are located. The rooms are on 3rd,4th and 5th, with 5 units on each floor. We got the room with 2 double beds. We ordered the half board option so we have Japanese breakfast and kaiseki dinner for 2 days. There's no duplicate dish, and we got to enjoy many Akita specialty such as Kiritanpo, Hinai chicken, Inaniwa udon. Every single dish is exquisite in taste and is a piece of art. The meals are served at a private dining room. You can also use the private onsen free off charge, it's first come first serve for 40 minutes max. There's a free parking lot across there street and elevator, so it's not of a concern with moving the luggage to the room. The bed is very comfortable, we slept like a baby. It's very relaxing vibe."