Kaimanawa Forest Park Holidays from NZ$1,388

I booked two king bed with thermal park view but the staff was mistakenly gave one with lower grade room with no view room. I did not exchange due to luggage already at the room! We went to breakfast and was crowded with people. The staff did not check if my room included breakfast ( we booked without breakfast). We finished and left the restaurant and only notified the front desk of our consumption at checkout. This hotel is really busy due to tour visitors and the services is lagging behind the expectation.

It was good, had no milk in the fridge or given milk.

We had a good stay our room was huge comfy bed very clean. Some things could do with a little TLC, and a couple extra utilities etc in the kitchen would be handy. Breakfst was pretty good a very handy option without having to go out in the morning everything was kept full which was awesome. A bit of customer training on the front desk could be a thort just intitial greeting guests etc. But overall our stay was enjoyable.

Mangers a bit rude , not very welcoming but a good place to stay

Clean Room, parking was good, Helpful staff