Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We endured some unexpected issues upon our arrival to the condo. During our stay to Hawaii, it was very hot. Normally we do not plan on using the a/c but this trip we had to. Well, the a/c, of course, did not work. We had to call twice to get someone to fix the unit. We aren't really sure what was broken to be honest. One person said it was the a/c in the unit, another person said it wasn't an a/c unit that it was in fact a "chiller" ?? We were than told that the a/c was not working properly because we were not leaving the patio door open and in order for it to function properly we had to do this. We did not feel safe leaving this open during the night. The bathroom sink was plugged upon arrival and the shower plumbing was broke. Lastly, very disappointing that we were only given ONE set of towels which included ONE of everything. If we needed more than ONE set we had to pay a fee or we had to launder the one set we were given, however there were no washer/dryers in the unit but rather a community laundry room, which you had to pay of course to do the laundry.