Aerial view

Reviews of Turtle Bay Resort

4.5 out of 5
Turtle Bay Resort
57-091 Kamehameha Hwy, Kahuku, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1008 reviews" "
Rating 8 - Good. 181 out of 1008 reviews" "
Rating 6 - Okay. 54 out of 1008 reviews" "
Rating 4 - Poor. 33 out of 1008 reviews" "
Rating 2 - Terrible. 22 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the nicest hotel my wife and I stayed at in our rather long round the world tour. Don’t be cared (like I was) of the high price. It is completely worth the price. We even got unprecedented rain one of the days and less than great weather the other two. Didn’t matter. Everything about this place is amazing. Staff. Pool. Beaches, whether for surfing, watching surfing, kids or just breathtaking sunsets(and the hotel giving lots of free and comfy spots to enjoy them). Lastly, I very much appreciated that the general store was very reasonable (wine a bit too overpriced) as that was a worry with no ABC or really any convenience stores nearby and while food trucks and Food Land grocery are a nice cheap option, incredibly you don’t need to worry about leaving the resort for anything other than amazing drives in either direction. Great job Turtle Bay. Coming back to Oahu entirely because of this one short stay!
Stayed 2 nights in May 2024

10/10 Excellent

Admir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. A bit pricey with resort fee and parking fee. People can park for free to use the beach and restaurants all day but they charge the people staying $40 fee a night which is ridiculous. Other than that the property was beautiful . Highly recommend
Stayed 7 nights in May 2024

10/10 Excellent

LeRoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and looked brand new. A massive lobby area flanked by ocean view on either side was full of places to hang out and the coffee shop was first rate, better than the restaurant in my opinion.
Stayed 5 nights in May 2024

10/10 Excellent

Ryan James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Hotelmgmt on 19 May 2024
Aloha, Ryan. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time it’s our favorite place
Stayed 4 nights in May 2024
Response from Hotelmgmt on 19 May 2024
Aloha Justin. Hearing that our resort has become your favorite destination means the world to us. We always enjoy having you here and appreciate your kind words. We look forward to welcoming you back for your fifth visit and many more to come. Mahalo!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional from top to bottom, start to finish.
Stayed 2 nights in May 2024
Response from HotelMgmt on 17 May 2024
Aloha, Jennifer. Your high praise is truly rewarding. We enjoyed sharing our paradise location with you and hope that we have enticed your return to Turtle Bay Resort in the future. Mahalo.

10/10 Excellent

Tasheanna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from HotelMgmt on 16 May 2024
Aloha. Receiving your five-star rating has truly brightened our day. We hope your travels will bring back soon! Mahalo

6/10 Okay

Spencer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The valet had left my back windows open and it rained heavily overnight causing water damage. The hotel was very nice and well maintained but this incident put a damper on what was a great stay.
Stayed 1 night in May 2024
Response from HotelMgmt on 17 May 2024
Aloha Spencer, it is disheartening to hear about the inconvenience experienced with your car. Such an incident must have been quite frustrating and it is truly regrettable that this happened during the stay. We intend to provide a seamless and delightful experience, and it is clear that this situation fell short of that standard. Ensuring that all guests have a worry-free and enjoyable stay is of utmost importance, and addressing such issues promptly and effectively is taken very seriously. The overall positive impression of the well-maintained and comfortable property is greatly appreciated, but we hope for a second chance to offer a seamless stay from start to finish. Mahalo.

8/10 Good

Katrina Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was lovely. But the temperature in my room was beyond cold. I blasted the heater and put a towel under the door but there was still cold air coming in through the hallways. Don’t understand why be so wasteful. I had to put on layers to sleep and my face was frozen every day.
Stayed 4 nights in May 2024
Response from Hotelmgmt on 14 May 2024
Aloha, Katrina. It is heartening to hear that you found the Turtle Bay Resort stunning and the team charming. However, your comfort is also a top priority, and it seems there were issues with the temperature in your room. Please rest assured that this feedback is taken very seriously, and measures are being implemented to ensure that all rooms provide a comfortable and warm environment for our guests. Your input helps us improve, and hopefully, on your next visit, every moment will be as warm and welcoming as our team. Mahalo.

10/10 Excellent

JOEL, New York

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Internet connection in the room is not so good
Stayed 3 nights in May 2024
Response from Hotelmgmt on 11 May 2024
Aloha, Joel. We are happy your experience was worthy of a perfect score. Also, we appreciate your helpful insights on how we can better serve you in the future. We will be looking into the internet immediately. Be sure to choose Turtle Bay Resort for another impeccable vacation. Mahalo.

10/10 Excellent

Cristins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an incredible view and stuff
Stayed 1 night in May 2024
Response from Hotelmgmt on 11 May 2024
Aloha, Cristins. It fills us with joy and pride to hear about your beautiful experience with us at Turtle Bay Resort. We are pleased our unique location and stunning views enhanced your trip. We hope that you will be choosing us again in the future. Mahalo.

10/10 Excellent

Raymond B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort in beautiful. Very friendly staff. The price is reasonable. The only negative..Young children in the vip club room should not be serving themselves to the food trays. Make the club adult only or inform parents to serve their lovely sneezing children.
Stayed 6 nights in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Aloha. We are proud to learn that you found Turtle Bay Resort to be beautiful and that our Ohana made your stay memorable. We appreciate your feedback regarding the VIP club room and the presence of young children. We understand the importance of maintaining a tranquil atmosphere for all guests and will certainly take your suggestion into consideration for improvement. Your insights are invaluable to us as we strive to create the best possible experience for our guests. We hope to welcome you back for another wonderful stay in the future. Mahalo

10/10 Excellent

Addyson, Saint Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely AMAZING. I wish I could give it ten stars. The staff treated you like lifelong friends, the place was extremely clean and well maintained, and the location was prime. My husband did his very first surf lesson through the resort as well, and had the best experience. The food and drinks never disappointed either. Would HIGHLY recommend staying here and cannot wait to book our trip back.
Stayed 5 nights in Apr 2024
Response from Hotelmgmt on 27 Apr 2024
Aloha, Addyson. We are overjoyed to hear that your experience at Turtle Bay Resort was so exceptional that it left you wishing for more stars to give! Knowing that our Ohana made you feel like lifelong friends and that every aspect of the resort, from the cleanliness to the prime location, met your expectations is truly heartwarming. It is fantastic that your husband enjoyed his first surf lesson and that you were both pleased with our culinary offerings. We eagerly await your return and are excited to help you create more unforgettable memories during your next visit. Mahalo.

2/10 Terrible

andrew

Stayed 5 nights in Apr 2024
Response from HotelMgmt on 13 May 2024
Aloha, Andrew. We are sorry to hear that your experience did not meet your expectations. We are committed to bringing more of the Aloha spirit next time. Mahalo for your feedback

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly loved our stay at Turtle Bay. We have stayed there before their large renovation and the renovation is truly breathtaking. It is so relaxing and still great for families. Our son loved the kid's pool area and we loved getting to walk and bike to multiple beaches around the property. The rooms were clean and had beautiful ocean views. We loved having a wristband for the property instead of a hotel key card. Made it so convenient for the beach and pool. Most of the staff was super welcoming and helpful. We only had one or two instances of that not being the case.
Stayed 7 nights in Apr 2024
Response from HotelMgmt on 26 Apr 2024
Aloha, Charles. We are delighted to hear about your wonderful experience at Turtle Bay Resort. It is fantastic to learn that our recent renovations enhanced your stay, providing a breathtaking and relaxing atmosphere for your family. Hearing that your son enjoyed the kid's pool while you took pleasure in exploring the beaches by walking and biking truly warms our hearts. We are glad that the wristband system added a touch of convenience to your beach and pool activities. Please accept our apologies for any moments that did not meet your expectations, and rest assured, we are addressing these to ensure an even better experience for all our guests. We look forward to welcoming you back to our beautiful oceanfront property soon. Mahalo

10/10 Excellent

Darth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Definitely recommend getting club access for meals and drinks.
Stayed 5 nights in Apr 2024
Response from HotelMgmt on 23 Apr 2024
Aloha, Darth. We are delighted to hear that you had such a wonderful experience at Turtle Bay Resort. It is fantastic to know that you enjoyed the club access tremendously as it truly is a special part of what we offer. Your recommendation means a lot to us, and we hope to welcome you back again soon for another unforgettable stay. Mahalo.

10/10 Excellent

Miah E

Stayed 4 nights in Mar 2024
Response from Hotelmgmt on 7 May 2024
Aloha, Miah. We are grateful for your high praise. Nothing is more gratifying than knowing our guests left with the Aloha spirit in their hearts. Mahalo for your review!

8/10 Good

Sarah, Palmdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean. Very expensive.
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 19 Apr 2024
Aloha, Sarah. Your compliments about our beautiful paradise location are greatly appreciated. We strive to align our rates with what we have to offer for our guests. We hope you will still choose Turtle Bay Resort for your future escapes. Mahalo.

10/10 Excellent

Andrea

Stayed 7 nights in Mar 2024

10/10 Excellent

Alan Chiang L, Flushing

Stayed 4 nights in Apr 2024

10/10 Excellent

Phillip

Stayed 4 nights in Apr 2024
Response from HotelMgmt on 3 May 2024
Aloha, Phillip. Your high praise is a testament to our commitment to the Aloha Spirit. We're thrilled that your stay was a beautiful Hawaiian journey. Mahalo for your kind words.

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Turtle Bay were absolutely amazing and made us feel welcome at every turn
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Aloha Iain. Our team at Turtle Bay Resort loves finding ways to ensure a relaxing, unforgettable experience for our guests and they will be happy with your perfect score. We hope your adventures bring you back soon for more Aloha memories. Mahalo.

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Aloha Robert. We are grateful that you chose to stay with us at the Turtle Bay Resort, and that our unparalleled accommodations and once-in-a-lifetime experiences surpassed your expectations. It is always a pleasure to see our guests take full advantage of our beach activities, delicious dining, and other amenities. We are already looking forward to meeting more of your family and extending the Aloha spirit for another memorable getaway. Mahalo!

10/10 Excellent

Tyrone

Stayed 6 nights in Mar 2024
Response from Hotelmgmt on 27 Apr 2024
Aloha, Tyrone. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excellent

Joseph, Spring Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third trip here, first since remodel. Still our favorite place in Hawaii. Can’t wait to go back. Couldn’t recommend more.
Stayed 5 nights in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Aloha, Joseph. It is wonderful to hear that Turtle Bay Resort remains your favorite place in Hawaii. Your continued loyalty and eagerness to return are the highest compliments we could receive. The team takes great pride in enhancing the guest experience while maintaining the unique charm that makes Turtle Bay special. Your strong recommendation is greatly valued, and the resort eagerly awaits your next visit, hoping to exceed your expectations once again. Mahalo.

8/10 Good

Elisabeth Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing around the resort so limited to places on site and food prices and drink prices are way too high.
Stayed 7 nights in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Aloha, Elisabeth. Your insights about the location of Turtle Bay Resort and the concerns regarding on-site dining and beverage pricing are greatly appreciated. The resort's tranquil location offers a unique escape, yet it is understood that this can limit nearby dining options. Efforts are continually made to ensure that the variety and pricing of food and drinks on-site provide value and satisfaction to our guests. We hope you will still join us in paradise. Mahalo.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 9 Apr 2024
Aloha, Michelle. It is delightful to hear that you consider Turtle Bay Resort a wonderful place to stay. Our Turtle Bay Ohana strives to create an exceptional experience for every guest, ensuring a memorable and enjoyable visit in the beautiful setting of Hawaii. Your brief but positive feedback is greatly valued, and we look forward to the opportunity to welcome you back for another unparalleled escape. Mahalo.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 6 Apr 2024
Aloha, Matthew. Hearing that your stay was full of the 'Ohana feeling fills us with joy. We eagerly await your return to our island paradise. Mahalo for your positive rating.

10/10 Excellent

Amy

Stayed 7 nights in Mar 2024
Response from Hotelmgmt on 20 Apr 2024
Thank you for your five-stars, Amy. We look forward to your return and hope it's soon!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property on the island of Oahu. A different experience compared to Waikiki or Ko Olina. Best features are that the resort and grounds are breathtakingly beautiful and clean. It has recently undergone a renovation and it is just picturesque and pristine. It was a common site to see all entrants taking pictures of the view. As far as first impressions go, this is unparalleled. Check in smooth and friendly. All requests were accommodated. Room exceptionally clean. We received a complimentary upgrade and the ocean view was impressive. All staff friendly. Room cleaning was meticulous and exceeded all expectations. We went March 2024. Never had any problems getting pool chairs or beach chairs as long as your party is not too big. Dining options are limited even if there are multiple restaurants. I would recommend making reservations for dinners as we did see some people get turned away. No close restaurants off property. Lobby dining was our favourite with the sushi selection. You need a car. End of statement. Just rent a car. The car sharing service with the rentable Teslas are very expensive. Overall, amazing. Very pricey. Well worth it, but definitely not for all budgets.
Response from HotelMgmt on 2 Apr 2024
Aloha, Paul. We enjoyed learning about your enchanting experience at Turtle Bay Resort, highlighting its unique charm and breathtaking beauty. Your appreciation for the seamless check-in, meticulous room cleanliness, and thoughtful complimentary upgrade to an ocean-view room underscores our commitment to exceptional service. Your observations about the dining options and advice on transportation provide invaluable insights for future guests. We are thrilled to have had you with us and look forward to your return, continuing to offer a premium experience. Mahalo.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 6 nights in Feb 2024
Response from HotelMgmt on 2 Apr 2024
Aloha, David. It is wonderful to hear that you found our property beautiful. Your praise speaks volumes, and we are thrilled that the aesthetics of Turt Bay Resort left a lasting impression. We hope to welcome you back soon for a longer stay to fully experience all that we have to offer. Mahalo.

10/10 Excellent

MinSuk

Stayed 1 night in Mar 2024
Response from HotelMgmt on 18 Apr 2024
Aloha. We are elated to read your positive review. It's wonderful to know your stay was filled with warm Aloha vibes. Mahalo for sharing.

10/10 Excellent

Robert M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotelmgmt on 26 Mar 2024
Aloha, Robert. Your five-star rating truly brightens our day! Please visit us again. Mahalo

8/10 Good

Kimberly

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 13 Apr 2024
Aloha Kimberly. We appreciate your positive rating and hope to see you again soon for another great stay. Mahalo!

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view on the island of Oahu! Amazing buffet breakfast too… Will be coming back again for sure …
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 27 Mar 2024
Aloha, Naomi. O’ahu’s North Shore boasts the most breathtaking views and we love being able to share them with our guests at Turtle Bay Resort. We are proud that this along with many of our other features, especially our bountiful breakfast, ensured your return in the future. We will be eagerly awaiting your next visit to our paradise. Mahalo.

10/10 Excellent

James Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotelmgmt on 24 Mar 2024
Aloha, James. We’re proud to have earned five stars on your recent visit. It would be a pleasure to welcome you back. Mahalo!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved this hotel so much! The pools, especially the slides and lounge chairs in the water were heavenly! The Bay where we swam with Sea Turtles was such a delight! The rooms were comfy, clean and we loved our balcony where we could view the sunset every night! The staff were so friendly and always helpful! We would stay there again for sure! We're grateful for the wonderful memories we made there!
Stayed 7 nights in Nov 2022
Response from Hotelmgmt on 23 Mar 2024
Aloha, Angela. Helping you and your family make beautiful lasting memories brought us immense joy. We are proud that our breathtaking location and stunning views enhanced your stay at Turtle Bay Resort. We are glad you could enjoy our leisure amenities and meet our famous turtles. Our Ohana looks forward to your return and hopes it will be son. Mahalo.

10/10 Excellent

Travis, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 18 Apr 2024
Aloha! Your kind words have brought the Hawaiian sunshine into our day. We're pleased to have served you in true island style. Mahalo for your review!

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotelmgmt on 24 Mar 2024
Aloha, Alexis. We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us! Mahalo

10/10 Excellent

Mario Cervantes

Stayed 4 nights in Mar 2024
Response from Hotelmgmt on 10 Apr 2024
Aloha, Mario. Your five-star rating truly brightens our day! Please revisit soon. Mahalo

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back!
Stayed 2 nights in Mar 2024
Response from HotelMgmt on 20 Mar 2024
Aloha, Danielle. It is an honor to hear we have impressed you tremendously and secured your return to Turtle Bay Resort. We hope your next trip will be soon. Mahalo.

10/10 Excellent

Loren E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location, 2 miles of public beach with only patrons utilizing - quiet and very relaxing resort. horseback ride along the beach was a first. kept our distance to a large green turtle sunning on the beach, stayed for 2 days then back into the water. We enjoyed the food offerings.
Stayed 7 nights in Mar 2024
Response from HotelMgmt on 19 Mar 2024
Aloha, Loren. Your description of our stunning location, beautiful beaches, and the unique opportunity for a horseback ride along the shoreline paints a vivid picture of the tranquil atmosphere that awaits our guests at Turtle Bay Resort. It is delightful to hear how much you appreciated the respectful encounter with the local wildlife, like the majestic green turtle. The team is also thrilled you enjoyed the culinary offerings. We look forward to welcoming you back for another relaxing stay in paradise. Mahalo.

10/10 Excellent

Lucian

Stayed 4 nights in Mar 2024
Response from HotelMgmt on 29 Mar 2024
Aloha. We're thrilled to know we provided a memorable, Aloha-filled experience. Mahalo for your wonderful review.

10/10 Excellent

Kunal

Travelled with partner
Liked: Amenities
Must stay resort in Oahu. Pros: Extremely friendly staff. Top notch food (including the bar area) Spa, golf, pickleball, snorkeling - all within the resort. Prime island location. Cons: Parking fee is a bit excessive. Yoga charge. Expand the spa services
Stayed 5 nights in Mar 2024
Response from HotelMgmt on 12 Mar 2024
Aloha, Kunal. Your recommendation is the highest compliment. We are proud our Ohana along with our luxurious leisure amenities and delicious dining options made your trip memorable. We appreciate your honest insights about parking and the spa. These matters will be discussed with our Management Team as we always look for ways to ensure a satisfying experience for all of our guests at Turtle Bay Resort. We hope you will be back to indulge again soon. Mahalo.

10/10 Excellent

Katrin

Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 24 Mar 2024
Aloha, Katrin. We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again. Mahalo

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HotelMgmt on 1 Mar 2024
Aloha, Leah! It is heartwarming to know your stay with us was a top-notch one. We're delighted to have made your vacation a tropical dream come true. Mahalo.

10/10 Excellent

Randi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just amazing, you cannot have a better view!!! Angel at the front desk was incredibly helpful and such a joy!!
Stayed 1 night in Feb 2024
Response from HotelMgmt on 28 Feb 2024
Aloha, Randi. It brings us immense joy to know that you found Turtle Bay Resort outstanding and the views unparalleled. We are especially thrilled to hear about your positive interaction with Angel at the front desk. It’s heartening to learn that his helpfulness and cheerful demeanor added a special touch to your stay. Your kind words are a true testament to the dedication our team has to ensuring every guest feels warmly welcomed and thoroughly assisted. We look forward to welcoming you back for another wonderful experience, filled with stunning views and friendly faces. Mahalo.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay could not have been better. Location was perfect, staff was friendly and amazing. Valet was worth every penny. Every part of this stay was exceptional
Stayed 6 nights in Feb 2024
Response from HotelMgmt on 28 Feb 2024
Aloha. Hearing that your stay with us at Turtle Bay Resort could not have been better truly fills us with joy, John. It is wonderful to know that the location, service, and value found in our valet service all contributed to making your experience exceptional. We strive to ensure every part of your visit is memorable and it seems we succeeded during your stay. Your kind words are greatly appreciated and we eagerly look forward to your next visit, hoping to surpass your expectations once again. Mahalo.

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HotelMgmt on 27 Feb 2024
Aloha! Your kind words have brought the Hawaiian sunshine into our day. We're pleased to have served you in true island style. Mahalo for your review, Mario.

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning, absolutely incredible, it is the nicest hotel in O'ahu in my opinion and we've gone to hotels like Aulani & the Four Season, Turtle Bay is nicer, it is just incredible. I cannot say enough good things about it. It's newly remodeled, just gorgeous, the lobby, the pool area is amazing, the views, the views, the views, just insane. Their snorkeling beach is amazing, we say a sea turtle swimming in the water, it was epic. If you are questioning whether you should come here or not, just spend the money, come here, you WILL NOT regret it's, it's just amazing!
Stayed 4 nights in Feb 2024
Response from Hotelmgmt on 28 Feb 2024
Aloha. It warms our hearts to hear such glowing feedback about Turtle Bay Resort, Dustin. Knowing that you hold our resort in such high regard, especially compared to other esteemed properties on O'ahu, fills us with immense pride. We are thrilled that the recent renovations have resonated with you, enhancing the natural beauty of our surroundings from the lobby to the pool area and beyond. The breathtaking views are indeed one of our most cherished highlights, and we are delighted that you had the opportunity to experience the magic of snorkeling with sea turtles at our beach. We hope that memories of these incredible experiences will bring you back for more unforgettable moments. Mahalo.