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"Pretty decent for the price"

"Very convenient location. Walking distance to airport. The hotel is new. Large, comfortable very clean rooms. Most of all very friendly and helpful staff, in particular Osman at reception (if you have any problems he will help). Breakfast is large and omelette served with a smile. Thank you!"

"This is a special place to stay. We enjoyed our time here more than any other place we visited in Turkey! We would never have enjoyed our time in Kars as much without staying here. "

"Excellent hotel"

"Central location with walking distance to all city sightseeing points. Rooms are comfortable and clean. Very friendly and kind staff."

"beautiful historic old russian hotel on the edge of town eay walking to fort and nearby cafes and resturants afternoon tea very nice next to the river relaxing and peaceful away from the bustle of kars staff nice"

"Staff was friendly, rooms were clean and very conveniently located near restaurants and amenities."

"The room was clean but not sure if the bed sheets were changed. I noticed hair and some small particles on the sheet The bathroom smelled like sewer. "

"Beautiful hotel"

"Clean and modern, with service oriented staff"

"unfinished - VERY poor taste"

"Otelin geneli çok iyi, oda temizliği dışında. 4 gece konaklamamızda 4.akşam zoraki temizlik yapıldı. Sabah uyarmamıza rağmen dikkate alınmadı. Gün içinde hamam/sauna çalışmıyordu. Resepsiyon ve restoran çalışanları inanılmaz güleryüzlüler. "

"They didn’t have any available room But they gave me a room in other 5 stars Hotel "

"Great location and friendly staff"

"Very friendly staff, excellent hotel, the room was incredible and the breakfast so delicious. We only stayed one night and it was really a pity that we had to leave so fast. We will be back."

"big bedroom with a small balcony - nice and quiet. Comfortable bed, clean sheets and towels. Nice breakfast. Good price-performance ratio. I’d stay here again. "

"Gutes Hotel im Zentrum von Kars."

"I left immediately and didn’t stay any night. Booked a four night stay and they refused any refund but told my local friend they would refund me. Refused all calls from hotels.com Terrible customer service"

"Lovely hotel Clean and comfortable Wonderful staff Generous breakfast though have to be there early for it to be hot Lots cheeses Excellent location Visited twice Would definitely stay there again if in Kars "

"Very warm welcome, excellent stay, great breakfast,top floor city view. Good size room. Would happily stay again"