Exterior
Check availability

Reviews of Kagoshima Washington Hotel Plaza

3 out of 5
Kagoshima Washington Hotel Plaza
12-1 Yamanokuchi-cho, Kagoshima, Kagoshima-ken

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 239 reviews" "
Rating 8 - Good. 114 out of 239 reviews" "
Rating 6 - Okay. 51 out of 239 reviews" "
Rating 4 - Poor. 18 out of 239 reviews" "
Rating 2 - Terrible. 6 out of 239 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jefany

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Zan Hui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location on one of the main roads, with the tram just in front of the building, and many izakaya in walking distance. and reasonable price
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. City’ Main Street, two minutes to bus station to go to airport. About five minutes to main train station. About 15 minutes to major sightseeing areas.
Stayed 2 nights in Feb 2019

4/10 Poor

mic, Hong Kong

Disliked: Cleanliness, staff & service, room comfort
Very far from JR station.
Bathroom is not very clean for Japan standard. House keeping didn't take out trash. Far away from JR station. It's not convenient if you use JR pass often. Very poor Wi-Fi.

8/10 Good

Cheng Te Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Kagoshima
Kagoshima is a relative small city and this hotel is very near the Tenmonkan area with lots of food options. In fact, the hotel is very close to pretty much most of the places that you would like to visit during your stay in Kagoshima. You can virtually walk to anywhere. Interior-wise, I think this is a hotel that has been around for a while and while they do a pretty decent job at maintaining it, it is not one of those "sparkling, brand new" hotels. But in fairness, the place is clean, bright, has a decent wifi. Not much to complain at all. For the price that I paid and given this is in Japan, this hotel is pretty good value. Will gladly come back.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
stiff, uncomfy bed. bad a/c
another hotel with hard, stiff, uncomfortable bed. i think all these hotels that provide in-room massage service intentionally have these awful beds. i have cramps and have to take some painkillers. the a/c unit here is a joke - you can turn it on and select low, med, high but you can't do anything else like choose heat or cold - it would blow regular air when cold and do nothing when i wanted cold. i don't think i'll be staying at this washington brand anymore unless no other left.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

geoffrey, Redhill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position for big shops
On the tram route, around halfway between station & port on a department store shopping street. Busy main road, so book a high floor

8/10 Good

Sho, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to dining and sightseeing
The hotel offered car park with 1300 yen per day, however there are a few public car parks just next to hotel and max is 900 yen per day. In addition, there are many restaurant surrounded the hotel and with lots of variety of food to choose, also fruits and cake shops too. Also walking distance (within 30 mins) to the pier for ferry trips. We didn't take the tram (2 stops to the pier) because we want to walk around the city. Furthermore, the hotel is located next to the shopping distinct. The room was small (typical JP standard size room) but acceptable. At least I can open up my suit case flat on the floor (I had experience with other JP hotels that I need to put the suit case on my bed cos there was't sufficient space on the floor). The room and bathroom are clean and the bed is comfortable. Overall, we are happy with our stay, and we will come back to this hotel for sure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great room
We had a twin room with two decent size beds. The hotel is in a convenient location, easily accessible by bus and trams. It is also very close to the main shopping centre Tenmonkan. The room is clean and comfortable. I would stay there again if I go to Kagoshima again.

8/10 Good

mark, australia

Liked: Cleanliness, staff & service, property conditions & facilities
location
centrally located to bars, restaurants, parks and public transport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location; good value for money
Hotel and rooms are as described on website and generally reflect the 3* rating; clean and functional rooms; very friendly staff and good location close to Tenmonkan shopping area. A little noisy at night due to close proximity to main street but that's the same for all hotels on this street. Overall, good value for money.

8/10 Good

Mick, Sydney

Liked: Cleanliness
Small but pleasant
It's a fair hike from the JR station; about 20-30 minutes as you exit. Alternatively you can catch a tram and get off near it which is about 2 tram rides; get off near the Tokyu hotel stop which is about 2 stops away. Buy having said that, it's a convenient location to then take the tram for all the attractions. Like all Japanese hotels it's very squeezed size accommodation, but does the job. For the price we stayed at, can't complain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location

10/10 Excellent

ky, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
value
Nice hotel. Good location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A NICE AND CLEAN FANTASTIC located hotel
Very convenient location at Tenmokan. Walk 15 minutes to the Dolphin Port for comfy hotspring foot bath, walk 5 more minutes from Dolphin Port to Sakurajima Ferry port to take the 150 yen one way ferry to Sakurajima Volcano Island (24 hour). Nice view of Mount Sakurajima at my room at level 10. Earnest and very kind staff!!!

8/10 Good

Verified traveller

Disliked: Staff & service

6/10 Okay

Yuka

Liked: Cleanliness, staff & service
チェックインがかなり遅い時間でしたが、スタッフの方は丁寧に対応して下さいました。 アメニティの種類が少なかったのが残念でした。
Stayed 1 night in Mar 2024
Response from 鹿児島ワシントンホテルプラザ on 16 Apr 2024
この度は、私共鹿児島ワシントンホテルプラザを御利用頂き、誠にありがとうございました。ごゆっくりお休み頂けましたでしょうか。　アメニティーの種類につきましては、ご期待に添えず、申し訳ございませんでした。今後の懸案事項とさせて頂きます。　又、鹿児島にお越しの機会がございましたら、是非私共のホテルをご利用下さいませ。スタッフ一同、心よりお待ち申し上げております。鹿児島ワシントンホテルプラザ総支配人　津田　雅弘

6/10 Okay

???

Disliked: Property conditions & facilities
交通の便が良い。
Stayed 1 night in Mar 2024
Response from 鹿児島ワシントンホテルプラザ on 11 Apr 2024
この度は、私共鹿児島ワシントンホテルプラザを御利用頂き、誠にありがとうございまいした。　口コミに頂いております通り、市内の繁華街に隣接し、各方面のバスや路面電車へアクセスしやすい点が、私共の自慢でございます。　又、鹿児島市内にご宿泊の際には、活動の拠点としてご利用頂けましたら、幸いでございます。　次回のお越しを、心よりお待ち申し上げております。鹿児島ワシントンホテルプラザ総支配人　津田　雅弘

6/10 Okay

oki

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from 鹿児島ワシントンホテルプラザ on 16 Apr 2024
過日は、私共鹿児島ワシントンホテルプラザを御利用頂き、誠にありがとうございます。　ご評価下さり、重ねて御礼申し上げます。これからもお客様のご意見を基に、より快適なホテルを目指して参りますので、お気づきの点がございましたら、何なりとお申しつけ下さいませ。　又のご利用を、心よりお待ち申し上げております。鹿児島ワシントンホテルプラザ総支配人　津田　雅弘

6/10 Okay

ようすけ

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

masatoshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

YASUFUMI

アクセスが抜群に良い。建物はそれなりに劣化はあるもの気にならない。
Stayed 1 night in Nov 2023

8/10 Good

Masao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境が良いかも
Stayed 1 night in Nov 2023

8/10 Good

りえ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Satoshi

Stayed 2 nights in Nov 2023

10/10 Excellent

YASUHIRO

Stayed 2 nights in Nov 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Ordnung.
Stayed 2 nights in Oct 2023

6/10 Okay

NOBUYUKI

Stayed 1 night in Oct 2023

6/10 Okay

Makoto

Stayed 1 night in Oct 2023

10/10 Excellent

HIROYUKI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が品数多くてよかったです。
Stayed 1 night in Sep 2023

8/10 Good

Sakiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

FUMI

Stayed 1 night in Sep 2023

6/10 Okay

Yuumu

Stayed 1 night in Aug 2023

8/10 Good

Munetaka

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

HIROKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

ショウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

たつひろ

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
バスタブにお湯を溜めたらユニット内に溢れて部屋は交換してくれたがその後の対応に難あり
Stayed 1 night in Mar 2023

6/10 Okay

MISAKO

Liked: Staff & service
Stayed 2 nights in Jan 2023
Response from 池田 on 12 Jan 2023
この度は当館ご利用頂きまして、誠にありがとうございました。何かお気づきな点がございましたら、お気軽にお申し出いただきますと幸いです。またのご利用、お待ち申し上げております。鹿児島ワシントンホテルプラザフロントチーフ　池田祥史

8/10 Good

Masao

Stayed 2 nights in Jan 2023
Response from 池田 on 10 Jan 2023
この度は、当館ご利用いただきまして、誠にありがとうございました。また、お忙しいところ、口コミ投稿をいただき、重ねて御礼申し上げます。お近くにお越しの際には、ご利用お待ち申し上げております。鹿児島ワシントンホテルプラザフロントチーフ　池田祥史

8/10 Good

Shinichi

Stayed 8 nights in Dec 2022
Response from 池田 on 10 Jan 2023
この度は、当館ご利用いただきまして、誠にありがとうございました。ご宿泊中に、何かお気付きな点がございましたら、お申し出頂けます様、宜しくお願い申し上げます。またのご利用、お待ち申し上げております。鹿児島ワシントンホテルプラザフロントチーフ　池田祥史

10/10 Excellent

???

10/10 Excellent

YUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 池田 on 28 Dec 2022
お客様、この度は当館ご利用いただきまして、誠にありがとうございました。また、お忙しいところ、口コミ評価をいただき、重ねて、御礼申し上げます。

8/10 Good

EICHI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
提携駐車場は不便です もっと増やして欲しい
Response from 池田 on 7 Nov 2022
お客様、この度はご不便お掛け致しまして、申し訳ございませんでした。ご案内が不足しておりましたでしょうか。現在は、４ヶ所の契約駐車場でございます。時間や大きさなどによって、ご案内個所をおすすめしております。何かご質問等ございましおたら、お気軽にご連絡下さいませ。鹿児島ワシントンホテルプラザ池田　祥史