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Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.8

Cleanliness

9.6

Location

10

Property conditions & facilities

Reviews

10/10 Excellent

Steven B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

Great stay
Stayed 8 nights in Jan 2025

10/10 Excellent

Christopher P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful

Excellent location
Stayed 7 nights in Jan 2020

10/10 Excellent

Ning Chuan L.

Liked: Cleanliness, communication, location, listing accuracy

Larger and Better Then pictures!

Got a 2 Bedrooom, 2 Bathroom unit at a higher floor. Stunning ocean view during the day AND night. If you have sleeping problem or jetlag, look out the window and have a sublime experience seeing the waves and cloud lit up by the moon.
Stayed 3 nights in Oct 2022

8/10 Good

Rebecca v.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoyed our stay

We enjoyed our experience at the hotel overall. We found that the kitchen was lacking a few items, but the staff promptly provided us with what we felt we needed. The pools are great, but we wish there was more shade at the beach pool. The hotel is currently under renovations. The noise wasn’t too noticeable, but it did take away from the beauty of the hotel gardens. The beach was nice to lay and relax on and even had a tree for shade, but it was hard to swim in because of all the rocks in the water. I would definitely consider booking here again in the future.
Stayed 6 nights in Jul 2022

10/10 Excellent

Brandon S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location in Kaanapali

Great place to stay on the north side of the island
Stayed 3 nights in Jun 2022

10/10 Excellent

Wendy S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing amazing amazing

Our stay here was amazing! From communication before booking to check in and check out! My husband and I are overwhelmed and just in awe of how amazing this trip was. The staff was so welcoming and so friendly Mark at the bar and even Lindsay at security ! Made us feel at home and really elevated our trip experience. We are so grateful and hope to come back there soon!!
Stayed 9 nights in Apr 2022

10/10 Excellent

Susanne W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Time

Loved the view of the pools & ocean from the patio. Could stay there forever.
Stayed 7 nights in Apr 2022

10/10 Excellent

Maria, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness is top priority and it shows. The garden and grounds are pristine. Lots of good medium priced eateries within walking distance.
Stayed 4 nights in Dec 2021

8/10 Good

Carol W., Los Angeles, United States

Liked: Cleanliness, communication, location, listing accuracy

Maui Stay at Kaanapali Shores

The view was beautiful from our room. Our room was larger than I thought it would be. The property was beautiful. I didn’t think the concierge was very nice. She seemed grumpy every time I went up to her, and she spent a lot of time on the phone. I get the frustration she had because everything was booked to 25% capacity due to COVID. There was also a guy at the front desk. I told a women at the front desk that we had no silverware in our place. He replied with, “That’s impossible. There has to be silverware.” I didn’t like being second guessed. When we came home there was a tray of silverware that didn’t fit in any of the drawers. Other than that, loved the location, the grounds, and the size of the room.
Stayed 6 nights in Mar 2021

10/10 Excellent

Joe O., Lodi, CA

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice place

Nice place for the money!
Stayed 4 nights in Feb 2020

10/10 Excellent

Mark A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Room was great however the bed was terrible, very hard and uncomfortable.

Great stay overall

8/10 Good

Danielle J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Stayed 7 nights in Oct 2024