Apartments in Kaanapali

"Be careful, they charge per day to park on top of per day fees, taxes, and charity fees, it's all hidden from the original transactions, meaning they don't tell you up front, when asked, they get an attitude and say things like, "you don't have a choice", actually, as a consumer, I have a choice where I spend my money and I can "choose" to spend it elsewhere. The room carpet was filthy, don't walk on it without shoes. They are more concerned with playing Hawaii five 0 on guests, rather than make sure their guests are comfortable (I watched them hassle a man and his sons because they were standing about 10 feet outside the smoking pavilion) they claimed others were complaining, news flash, smoke travels anyway, it's not going to stay contained under an open pavilion lol"

"Everything was great. I don't mind having to take out the trash and not having house keeping daily (you can, for a fee). My only complaint is the "amenities fee". $25 daily - mandatory, when I asked what was it for they said "coffee and wifi". Our coffee was never refilled (the one they leave in the hotel room is enough for 2 days). Other than that everything was great."

"The $100 voucher for activities was not enough for my daughter and I to do any activity together, which was really disappointing. We ended up not using it because it felt like a bait and switch."

"Location and property was breathtaking"

"Excellent property. Chanel at the front desk was very helpful. Our family had so much fun. Will definitely come back to Maui. "

"Check in was not great. Our room was not ready which is understandable but when it was ready, they sent us to the wrong tower... clear across the entire property. Our view, supposed to be Garden View, we saw a parked cars looking at their grill and headlights. I would not stay there again."

"Breakfast at Swan Court is breathtaking and the food was delicious. The pool was clean, staff goes above and beyond, the penguins are adorable. Great place for a family vacation"

"Great Location. Plenty of Amenities and Activities. Staff nice but possibly understaffed. No staff offered smiles or that little extra you get from 4+ rated resorts but for the price, good value. Timeshare sales game always running in background was noticeable to me and somewhat takky (I was not there for presentation or owner just paid guest). "

"These condos are privately owned, I didn’t know so all the rooms are differ, mine was old and out dated. Changed 3% for credit card usage at check in that I wasn’t aware of the policy, and not sure how they mixed up by added my credit card to my friends room so now still trying to get refund for friend’s room. Worst of all, they DO NOT do house keeping other than replenishing towels, we stayed 7nights! Never again will I stay here. "