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Reviews of Riboville

5 out of 5
Riboville
Waterfall Country & Equestrian Estate, Cnr R55 & Maxwell Drive, Midrand, Gauteng

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 38 reviews" "
Rating 8 - Good. 8 out of 38 reviews" "
Rating 6 - Okay. 1 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hannes

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay, big room, but the tv was old, not a smart tv and there were no coffee in the room. The staff could have been friendlier as well. The doors in the area where the rooms are were very load and woke us more than once during the evening.
Stayed 1 night in Nov 2023
Response from Jacqueline on 11 Nov 2023
Goo day HannesThank you for your review. We are taking every point to heart and will do our best to improve in these matters.Have a wonderful day.

10/10 Excellent

Michel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Jacqueline on 24 Jun 2023
Thank you for your review.

8/10 Good

Marina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent! While the hotel/rooms could do with an upgrade, the staff is top-notch (and they are currently updating the rooms).
Stayed 2 nights in Apr 2023
Response from Jacqueline on 7 May 2023
Thank you for your review.

4/10 Poor

Kerry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our visit was highly disappointing. I chose the property as it was close to work and for the amenities for my spouse. The pool was closed, the gym was 1km away and the staff did not know about the hiking paths. The food was good, and the spa person was very good. We asked for some repairs on our room and rather than doing a quick fix as required the room was not available for the entire afternoon. The staff were aware of the issues mentioned and comped us a meal, but the point of choosing the property was lost due to the issues with amenities.
Stayed 5 nights in Mar 2023
Response from Jacqueline on 28 Mar 2023
Good morning KerryThank you for your review. We are currently under renovations and would love to invite you back again.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Noisy and service is not personal for a boutique
We could not rest the hotel is extremely noisy from early in the morning with cleaning staff and patron making a noise from 6am. It was not a restful at experience. The hotel surrounding is nice and rooms are big and spacious
Stayed 1 night in Feb 2023
Response from Management on 28 Mar 2023
Good morningThank you for the review. We will ensure that the above is taken seriously so that our guests can experience a good stay.

10/10 Excellent

Shamie

Liked: Cleanliness, staff & service, property conditions & facilities
A small boutique hotel in a beautiful setting with beautiful gardens. The location is excellent, offering a serene environment but close to shopping areas and the mall of Africa. Room was exquisite with a large king size bed. The restaurant was a letdown - pricey but service slow and not attentive
Stayed 2 nights in Jan 2023

10/10 Excellent

Graham

Stayed 1 night in Nov 2021

6/10 Okay

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Jacqueline on 28 Jul 2021
Good Morning Thank you for your review. Hope to see you in the near future again.

8/10 Good

Ruhan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful but service needs work
Absolutely stunning hotel. However, the staff were very unhelpful and rude
Stayed 1 night in Jun 2021
Response from Jacqueline on 28 Jul 2021
Dearest Ruhan Our sincerest apologies for the service that you have received. We strive to keep our guests happy and comfortable during their stay with us. Please be ensured that we will deal with the issue at hand. Sincerest apologies.

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
This is a spectacular property. Extremely unique and way better than I expected. The staff at the hotel are all very professional and extremely friendly and helpful. We had excellent food at every meal. We stayed at the hotel twice on our visit and then extended our stay a couple of extra days we were enjoying ourselves so much. The air-conditioning worked very well, that is some thing you have to check in South Africa because not every place has air conditioning. The room was large and comfortable with an excellent bathroom. This is a boutique hotel with only 16 rooms each of them has either a view of the polo field which is amazing or water surrounding the hotel out the back which is also beautiful. We stayed on both sides. I would say this place was a great surprise and a hidden treasure.We absolutely plan to return. I will be staying there on my next visit without question.
Stayed 2 nights in Feb 2020
Response from Willem on 24 Feb 2020
Thank you so much for amazing feedback. We were very happy to host you and look forward to doing it again.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Willem on 16 Feb 2020
Thank you for feedback Patrick.

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second enjoyable stay at the Riboville
We stayed here on our fist night in the area. Went on a safari for three days and decided to return to the Riboville. This is a beautiful property with great food and delightful staff. Everyone goes above and beyond to see to every need and request.
View from the deck in our room.
Stayed 1 night in Feb 2020
Response from Willem on 16 Feb 2020
Thank you for feedback Jack.

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Beautiful location. Excellent service. Spacious rooms and lovely decor.
Stayed 1 night in Jan 2020
Response from Willem on 13 Jan 2020
Thank you Janice for the great feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Willem Schaap on 6 Dec 2019
Thank you for the great feedback.

10/10 Excellent

Themba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Willem on 29 Nov 2019
Thank you for the great feedback.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property and amazing staff. Rooms are very large and well appointed and view of polo field is gorgeous, especially in the morning. Very good food in the restaurant, available for dine in or via room service. Beautiful place and very much look forward to the opportunity to stay again. William and his team are fantastic. Thank you!
Stayed 3 nights in Sep 2019
Response from Willem on 12 Sept 2019
Thank you very much for the amazing feedback. We hope that we can welcome you back again very soon.

10/10 Excellent

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again and again
It has been several times that I am staying at Riboville - Always for business. A bit on the expensive side but justified by the large comfortable rooms + huge bathrooms, impeccable service, calm and peaceful surroundings (easy access to road network) etc … Breakfast is tempting and dinner tasty. Never tried lunch. I do recommend this hotel (great for business conference as well).
Stayed 3 nights in Jul 2019
Response from Willem Schaap on 9 Aug 2019
Good day, Thank you very much for the great review. The team will be very happy to receives such amazing feedback. We look forward to welcome you "home" again soon.

10/10 Excellent

Adwoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from Home
I recently moved to Johannesburg on an expat assignment and stayed at the Riboville while I searched for and finalized my permanent accommodation. The staff, the accommodation and the general warm reception made it feel like home. I had super heavy bags as I had practically moved my whole life with for the assignment and everyone helped carry my things in when I arrived and out when I was leaving. All my friends I had come over for dinner at the hotel loved the general atmosphere and the service.
Stayed 11 nights in Jun 2019
Response from Willem on 9 Jul 2019
Good day, Thank you for the wonderful feedback. We look forward to welcome you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Willem Schaap on 19 May 2019
Thank you for great feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated luxury hidden in Midrand- far from the madding crowd in Johannesburg! It will become my go to place
Stayed 2 nights in Apr 2019
Response from General Manager on 16 Apr 2019
Good day, That will always put a smile on our face. Thank you, we hope to see you soon.

10/10 Excellent

Annelisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
From check-in to dinner and breakfast, everything was perfect. Great location as well.
Stayed 1 night in Apr 2019
Response from Willem on 11 Apr 2019
Great feedback. We will share with the team.

8/10 Good

Annelisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money..
Stayed 3 nights in Mar 2019
Response from Willem on 7 Mar 2019
Thank you for feedback.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing refreshing experience
Amazing , refreshing experience
Stayed 1 night in Jan 2019
Response from Willem on 2 Feb 2019
Thank you Nancy. Hope we can welcome you back.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Willem on 23 Jan 2019
Thank you for feedback.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend
Fantastic service
Stayed 2 nights in Dec 2018
Response from Willem on 11 Jan 2019
Thank you for the great feedback. Hope to welcome you back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Willem on 26 Nov 2018
Thank you for the feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Willem on 18 Nov 2018
Thank you very much for feedback.

10/10 Excellent

Steven

Outstanding
Amazing
Stayed 1 night in Aug 2018
Response from Willem on 29 Aug 2018
Thank you for the feedback. Hope to welcome you back very soon.

10/10 Excellent

Marianze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very luxury and beautiful
amazing location

8/10 Good

Anna

Liked: Cleanliness, staff & service

10/10 Excellent

Fredrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snyggt fräscht och hög service
Kort övernattning mellan flyg. Vi valde att ta ett hotell lite utanför Johannesburg och stötte på denna pärlan. Otroligt bra och serviceinriktad personal, snygga stora rum, bra mat och vackert hotell
Stayed 1 night in Jan 2024
Response from Jacqueline on 29 Jan 2024
Good morningThank you so much for the amazing review. We hop to see you again.

10/10 Excellent

YVES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all the way
Great hotel where I stay regularly. Well located for that part of town, quiet surroundings, friendly staff, great rooms and delicious food. What else ?
Stayed 1 night in May 2021
Response from Jacqueline on 11 Jun 2021
Good day Yves. Thank you for the positive feedback. Hope we meet again!

10/10 Excellent

Markus

Stayed 1 night in Nov 2019