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Reviews of City Lodge Hotel Fourways

3 out of 5
City Lodge Hotel Fourways
Cnr Montecasino Blvd & Witkoppen Rd, Fourways, Sandton, Gauteng

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 337 reviews" "
Rating 8 - Good. 139 out of 337 reviews" "
Rating 6 - Okay. 18 out of 337 reviews" "
Rating 4 - Poor. 4 out of 337 reviews" "
Rating 2 - Terrible. 4 out of 337 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Elzabe de Jager - General Manager on 8 May 2024
Dear LeeThank you for your review on this platform. We hope to welcome you back to City Lodge Hotel Fourways very soon.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, safe clean and quiet Food was great
Stayed 4 nights in Apr 2024
Response from Elzabe de Jager - General Manager on 13 Apr 2024
Good day RichardThank you for your positive review. We are glad to read that you enjoyed your stay with City Lodge Hotel Fourways. We hope to welcome you back very soon.

6/10 Okay

MOHIT

Business traveller
Liked: Staff & service
City lodge fourways has been my choice for many years, however over a period of time it has not ramped up its facility. The entrance and parking area is DARK. It could get some lighting for better.
Stayed 3 nights in Feb 2024
Response from Elzabe de Jager - General Manager on 4 Mar 2024
Good day MohitThank you for your constructive feedback. We do hope that you had a pleasant stay otherwise and that you experienced the great service our hotel provides to our guests. Hoping to see you again very soon.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient if you need to get back and forth from the nearby hospital.
Stayed 3 nights in Jan 2024
Response from Elzabe de Jager - General Manager on 9 Feb 2024
Good day StephenThank you for your review. We are pleased that you enjoyed your stay with us. We hope you welcome you back very soon.

10/10 Excellent

RAVINDREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Elzabe de Jager - General Manager on 19 Jan 2024
Thank you for staying with us, Ravindren. We are so glad that you had a great stay! We look forward to welcoming you back soon.

10/10 Excellent

pius, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay for a few days, close to a big entertainment center with lots of restaurants.
Stayed 3 nights in Dec 2023
Response from Elzabe de Jager - General Manager on 12 Jan 2024
Thank you for your feedback! We're committed to delivering exceptional experiences, and we're glad to know that we succeeded during your stay. Thank you for your encouragement, and we look forward to providing you with another excellent experience in the future!

8/10 Good

LYNN

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Elzabe de Jager - General Manager on 12 Jan 2024
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Elzabe de Jager - General Manager on 12 Jan 2024
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

10/10 Excellent

SS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and everything functioning . I need to find a way to get the best prices on the best app.
Stayed 1 night in Dec 2023
Response from Elzabe de Jager - General Manager on 12 Jan 2024
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

10/10 Excellent

Jurgens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel 4Star
This Hotel should not be considered as a 3 star this is more of a 4 star except for the bed quality this could be a 5 star. The food was out of this world, You dont need to go out of the hotel for a awsome dining experience. Staff is helpfull and the cleanest hotel I have ever stayed in.
Stayed 4 nights in Nov 2023
Response from Elzabe de Jager - General Manager on 20 Nov 2023
Dear JurgensThank you for choosing us as your preferred hotel of choice. We're overjoyed to have met your expectations on all fronts. Your kind words truly warms our hearts. We pride ourselves on our accommodating staff, hygiene and menu options, so hearing your confirmation makes it all worthwhile. We look very much forward to having the privilege of hosting you again.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
I was given a room that was facing a wall.
Stayed 5 nights in Oct 2023
Response from Elzabe de Jager - General Manager on 1 Nov 2023
Dear KeithThank you for your positive review on this platform. We hope to welcome you back to City Lodge Hotel Fourways very soon.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to all amenities like malls, medical facilities and Gautrain
Stayed 3 nights in Sep 2023
Response from Elzabe de Jager - General Manager on 26 Sept 2023
Dear KeithThank you for your positive review on the Expedia platform. We hope you to welcome you back to City Lodge Hotel Fourways in the very near future.

10/10 Excellent

alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Elzabe de Jager - General Manager on 26 Sept 2023
Dear AlejandroThank you for your positive review on the Expedia platform. We hope you to welcome you back to City Lodge Hotel Fourways in the very near future.

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Elzabe de Jager - General Manager on 29 Aug 2023
Dear PatrickThank you for your review. We hope to welcome you back very soon.

10/10 Excellent

Konzaphi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Elzabe de Jager - General Manager on 10 Jul 2023
Dear KonzaphiThank you for your positive review on this platform. We hope to welcome you back at City Lodge Hotel Fourways in the very near future.

8/10 Good

DANIEL, Porter Ranch

Liked: Cleanliness, staff & service
Was a good stay
Stayed 1 night in Jun 2023
Response from Elzabe de Jager - General Manager on 1 Jul 2023
Dear DanielThank you for your positive review on this platform. We hope to welcome you back to City Lodge Hotel Fourways very soon.

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
In general excellent stay. Just found it difficult to order room service as phone not answered. Then the pricing of the soup is really expensive and the fee for room service. All the rest fantastic. Thank you
Stayed 1 night in Jun 2023
Response from Elzabe de Jager - General Manager on 26 Jun 2023
Dear FransThank you for your feedback regarding your recent stay and your valuable comments made.

10/10 Excellent

Keorapetse

Stayed 1 night in May 2023
Response from Elzabe de Jager - General Manager on 30 May 2023
Good day KeorapetseThank you for your positive review of City Lodge Hotel Fourways. We look forward to welcoming you back in the near future.

10/10 Excellent

Annette, NAIROBI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ambience
Stayed 3 nights in May 2023
Response from Elzabe de Jager - General Manager on 30 May 2023
Dear AnnetteThank you for your positive review of City Lodge Hotel Fourways. We look forward to welcoming you back in the near future.

10/10 Excellent

Edrich

Stayed 1 night in Apr 2023
Response from Elzabe de Jager - General Manager on 3 May 2023
Good day EdrichThank you for your positive review. We look forward to welcoming you back very soon!

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Elzabe de Jager - General Manager on 27 Mar 2023
Good day AThank you for your positive review on this platform. We hope to welcome you back to our beautiful hotel very soon.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Quick and great
Awesome service. Thank you.
Stayed 1 night in Mar 2023
Response from Elzabe de Jager - General Manager on 13 Mar 2023
Good day DanielThank you for your positive review for City Lodge Hotel Fourways. We hope to welcome you back to our beautiful establishment very soon.

8/10 Good

Savathrie

Stayed 5 nights in Feb 2023
Response from Elzabe de Jager - General Manager on 3 Mar 2023
Good day SavathrieThank you for your positive review of City Lodge Hotel Fourways. We hope to welcome you back very soon!

10/10 Excellent

Valencia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Elzabe de Jager - General Manager on 1 Mar 2023
Good day ValenciaThank you for your positive review on this platform. I do hope to welcome you back to our hotel very soon.

8/10 Good

IGNATIOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. No fridge in the room though!!!
Stayed 1 night in Feb 2023
Response from Elzabe de Jager - General Manager on 6 Feb 2023
Good day IgnatiosThank you for your positive review. We can assist you to put a fridge in your room upon request. We look forward to welcoming you back to our hotel in the very near future.

10/10 Excellent

Nico

Stayed 1 night in Jan 2023
Response from Elzabe de Jager - General Manager on 3 Feb 2023
Good day NicoThank you for your positive review. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Danelle

Stayed 1 night in Dec 2022
Response from Elzabe de Jager - General Manager on 16 Jan 2023
Good day DanelleThank you for your positive review of the hotel. We hope to welcome you back to our beautiful establishment very soon.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Elzabe de Jager - General Manager on 20 Dec 2022
Good day Stephen Thank you for your positive feedback. We hope to welcome you back to the hotel very soon.

10/10 Excellent

Anita

Stayed 1 night in Dec 2022

10/10 Excellent

JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Friendly staff and real clean room and bathroom.
Stayed 2 nights in Nov 2022
Response from Elzabe de Jager - General Manager on 29 Nov 2022
Good day Thank you for your review. We are glad you enjoyed your stay with us. We hope to welcome you back to the hotel in the very near future.

10/10 Excellent

Mpho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Elzabe de Jager - General Manager on 5 Dec 2022
Good day MphoThank you for your positive review of City Lodge Hotel Fourways. We hope to welcome you back to our beautiful hotel very soon.

10/10 Excellent

Mpho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Elzabe de Jager - General Manager on 29 Nov 2022
Good day Thank you for your review. We are glad you enjoyed your stay with us. We hope to welcome you back to the hotel in the very near future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly staff, lovely pool area
Stayed 2 nights in Nov 2022
Response from Elzabe de Jager - General Manager on 29 Nov 2022
Good day Thank you for your review. We are glad you enjoyed your stay with us. We hope to welcome you back to the hotel in the very near future.

10/10 Excellent

Ayanda

Stayed 1 night in Nov 2022
Response from Elzabe de Jager - General Manager on 16 Nov 2022
Good day AyandaThank you for your wonderful rating on this platform. We hope to welcome you back to City Lodge Hotel Fourways in the very near Future.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless!
Stayed 1 night in Nov 2022
Response from Elzabe de Jager - General Manager on 16 Nov 2022
Dear SandraThank you for your wonderful rating on this platform. We hope to welcome you back to City Lodge Hotel Fourways in the very near Future.

10/10 Excellent

Megan

Stayed 1 night in Oct 2022
Response from Elzabe de Jager - General Manager on 24 Oct 2022
Good day MeganThank you for your review of City Lodge Hotel Fourways. We are pleased to read that you have an enjoyable stay with the hotel. We hope to welcome you back very soon.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Comfortable rooms.
Stayed 5 nights in Oct 2022
Response from Elzabe de Jager - General Manager on 24 Oct 2022
Good day WayneThank you for your review of City Lodge Hotel Fourways. We are pleased to read that you had an enjoyable stay. We hope to welcome you back very soon.

8/10 Good

Joao, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and safe location. Price was good and staff were very attentive and friendly.
Stayed 7 nights in Sep 2022
Response from Elzabe de Jager - General Manager on 11 Oct 2022
Good day JoaoThank you for your review of the hotel. We look forward to accommodating you again in the near future.

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service is not a 24hr option; I requested room service over the breakfast period as I was on a TEAMS meeting with international business clients and was told i must fetch breakfast and take to my room... would have been great to have room service.
Stayed 1 night in Oct 2022
Response from Elzabe de Jager - General Manager on 11 Oct 2022
Good day BridgetteThank you for your feedback. The hotel will give it consideration for future. We hope to welcome you back to our hotel very soon.

10/10 Excellent

Edmund

Stayed 2 nights in Apr 2022
Response from Elzabe de Jager - General Manager on 27 Jul 2022
Dear Edmund Thank you for your review on this platform. We are very pleased that you enjoyed your stay with City Lodge Hotel Fourways. We hope to welcome you back to our beautiful establishment very soon!

10/10 Excellent

Mncedisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Elzabe de Jager - General Manager on 24 May 2022
Good day Thank you for your review on this platform. We hope to accommodate you again very soon in the near future.

4/10 Poor

Robyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy room location and lack of hot water to shower.
Stayed 2 nights in May 2022
Response from Elzabe de Jager - General Manager on 11 Jul 2022
Good day Robyn Thank you for your feedback. We apologize for you the inconvenience caused during the time that we had no hot water. This has been resolved by technicians. We hope to welcome you back to our hotel in the near future.

2/10 Terrible

Wesley

Stayed 1 night in May 2022
Response from Elzabe de Jager - General Manager on 7 May 2022
Good day Wesley Could you kindly send me an e-mail regarding your poor score with your recent stay at our property. We take all feedback very seriously and would like to know how we can improve to welcome you back during your next stay and make your visit memorable. My e-mail address is clfourways.gm@clhg.com

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Elzabe de Jager - General Manager on 5 May 2022
Good day Henry Thank you for your review. We hope to welcome you back to our beautiful establishment very soon.

10/10 Excellent

Reginald

Stayed 6 nights in Mar 2022
Response from Elzabe de Jager - General Manager on 16 Mar 2022
Good day Thank you for your recent stay with City Lodge Fourways. It is wonderful to read that you enjoyed your time with us. Hope to see you very soon!

10/10 Excellent

Christian Takudzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Elzabe de Jager - General Manager on 5 May 2022
Good day Thank you for your review. We hope to welcome you back to our beautiful establishment very soon.

2/10 Terrible

Kumbirayi

Stayed 1 night in Mar 2022
Response from Slesh Skosana on 8 Mar 2022
Thank you for taking the time to complete our online survey, I gave you a call @ 12:10pm with no luck. May you kindly provide us with more details regarding your stay at City Lodge Hotel Fourways.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022
Response from Elzabe de Jager - General Manager on 9 Jun 2022
Thank you for your feedback, we hope to welcome you back very soon.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, lovely pool area, and a very reasonable price
Stayed 3 nights in Feb 2022
Response from Elzabe de Jager - General Manager on 14 Feb 2022
Thank you for your feedback, we hope to welcome you back very soon.

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The stay was good, but no shampoo in the bathroom and very terse refusal to allow me to check out 30 minutes later. Otherwise, a nice, clean and comfortable room.
Stayed 4 nights in Feb 2022
Response from Elzabe de Jager - General Manager on 14 Feb 2022
Good day Thank you for your feedback. We always try our upmost best to accommodate all guests.