Sunburst CBD Lot II 18A BSD, South Tangerang, West Java
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 35 reviews" "
10 - Excellent
4
Rating 8 - Good. 17 out of 35 reviews" "
8 - Good
17
Rating 6 - Okay. 11 out of 35 reviews" "
6 - Okay
11
Rating 4 - Poor. 3 out of 35 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 35 reviews" "
2 - Terrible
0
7.8/10
Cleanliness
7.6/10
Staff & service
7.6/10
Property conditions & facilities
Reviews
4/10 Poor
Firdaus, Jakarta
16 Aug 2016
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not satisfied
I have stayed here for 6 days 5 nights for my business trip . It is suitable for sleeping only with unreasonable price plus the wifi service that was broken during the 4 days that makes my job disruption and loss something my own mission and the management of the hotel let the things without feeling satisfied customers. Once again , it is comfortable to sleep overnight and not to others . Thank you.
Firdaus
Response from General Manager on 23 Aug 2016
Dear Mr Firdaus,
We would like to thank you for spending your time staying at POP Hotel BSD. We consider your comment as a valuable input to improve our facility. We apologize if there are shortcomings in providing service and about access internet we have problem when you stayed and now we already fixed and internet access already running smoothly, sorry for inconvenience will we apologize and we alreday l follow up and done. However we always be open for improvement to make it better. Thank you for your attention,Again thank you for experiencing POP Hotel BSD, we hope that we can serve you again in near future. Kind Regards, Indah Dianawati Hotel Manager
Excellent location. Hotel is a described. Some people may find the rooms a little small but at the price you pay it's more than acceptable. Would def stay again
Very clean hotel and vibrant colors. I liked the shower pod and I always made robot noises saying "shower pod engage" when I closed the door. Convenient location as it is next to a mcdonalds with many taxis waiting outside waiting to whisk you to places. Breakfast was not good as it only had two options, both not good, and both just above room temperature, but this was a non-issue for me since mcdonalds was just around the corner.
Only issue was closing the shower pod door immediately after the shower or else the fire alarm will ring as it did for me twice, but remember this, and your hotel stay would be wonderful.
Dear Ibu/Bapak Traveler,
Terima kasih atas pilihan Ibu/Bapak menginap di POP Hotel BSD. Kami senang dapat memberi pelayanan kepada Ibu/Bapak selama menginap disini.Pengalaman yang Ibu/Bapak bagikan tentunya menjadi informasi yang berguna bagi kami dalam mengevaluasi pelayanan dan fasilitas yang ada.Kenyamanan tamu memang menjadi prioritas kami .Semoga pengalaman menginap Ibu/Bapak menjadi referensi bagi rekan-rekan ataupun kerabat Ibu/Bapak untuk berkunjung ke POP Hotel BSD. Terima kasih atas perhatian Ibu/Bapak , kami berharap atas kedatangan Ibu/Bapak kembali ke POP Hotel BSD di lain waktu mendatang.
Salam Hormat Kami,
Indah Dianawati
Hotel Manager
Well maybe I had a high expectation of this hotel, but in fact, still need a lot of improvement specially on the cleanliness
We checked in in the afternoon but we decided to checked out in the evening because the bed sheet and bedmate were so dirty.. So bad...
Makanan yang kurang variatif pada saat breakfast, staff yang kurang friendly, hospitality kurang, Fasilitas hotel yang minimal (sendal, sikat gigi,odol dan peralatan mandi), siaran TV yang sedikit kabur...
Kesan menginap di POP...memberikan pandangan akan singkatan POP = Penginapan Oke Pasti...ini karena kita bisa berlibur dengan dikelilingi area yang mendukung untuk kita berlibur, di sekitar POP Hotel banyak terdapat area mall yang dan hypermarket yang mempermudah kita untuk berkuliner dan mendapatkan tempat hiburan.....jadi secara umum maka POP adalah ....Pastikan Oentoek Plesiran.
Pop bisa mnjadi sngkatan Pilihan On Plesiran
Bila jenuh dan ingin kulineran or jalan2 keluarga di sekitar area bsd...pop hotel bisa menjadi pilihan...karena hampir semua fasilitas yg menunjang liburan anda berada dekat di area pop hotel...jadi singkatannya bisa menjadi tempat Pantas Oentoek Plesiran...POP bangett....
Saya sudah berkali2 menginap di hotel ini dan mendapatkan pengalaman menginap di hotel budget yang menyenangkan. Meskipun bfast tidak ada pilihan menu namun overall memuaskan. Lokasinya juga sangat strategis di tengah pusat bisnis kawasan Serpong. Bagi saya cukup memuaskan.
Hotel yang bersih dan nyaman serta lokasi yang strategis untuk menginap dan transit dari Bandara Soekarno Hatta naik travel turun di depan Giant BSD tinggal jalan kaki menuju hotel.
bagi anda yang ingin bversenang-senang hotel ini sangat memuaskan baik untuk beristirahat ataupun liburan keluarga karena memiliki kamar yang bersih dengan suhu kamar yang dingin