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Reviews of Kuretakeso Kemang Hotel

3.5 out of 5
Kuretakeso Kemang Hotel
Jl. Bangka Raya No.7A, Pela Mampang, Mampang Prapatan, RT.2/RW.7, Jakarta, Jakarta

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 9 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

RODERICK

Stayed 2 nights in Jan 2024

10/10 Excellent

RODERICK

Stayed 1 night in Jan 2023

6/10 Okay

RODERICK

Liked: Property conditions & facilities
Disliked: Staff & service
Pros: internet, Japanese food, location, onsen/sauna Cons: staff dont speak English, small stuffy rooms
Stayed 1 night in Dec 2021

8/10 Good

Fathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to hotel to spend the night
descent hotel
Stayed 1 night in Nov 2021

4/10 Poor

Nur

Liked: Cleanliness
Disliked: Staff & service, room comfort
It wasnt a pleasant stay here. Called before the book to make sure whether they have smart tv or not since planning to spend the day chillin at my room, the receptionist say they have but when we check in turn out it was a lie. Its just a normal cable tv. Very disappointing to stay here, the room is too small even when i upgrade to executive room. Not price worthy. The breakfast is also just so so. Def not coming back here.
Stayed 1 night in Oct 2020
Response from Management on 3 Nov 2020
Dear Ms. Nur Thank you for choosing the Kuretakeso Kemang hotel in Jakarta to stay. Your comments about our Hotel, Breakfast & facilities mean a lot to us to be better in the future. We apologize for the inconvenience and incidents you experienced during your stay and we will improve in the future. We are also looking forward to welcoming you back to Kuretakeso Hotel Kemang Jakarta with your family or friends in the future Best Regards Management Kuretakeso

4/10 Poor

Tommo, Jakarta

Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms are disgusting mould growing on the walls, dirt all over the walls, and ceiling, behind the sink is filthy and the towels are very old and stained, service on the restaurant floor was very poor as they don't speak good English, the photos on the website are wayy out of date and the difference between an executive room and normal room is nothing, so I basically paid more money for nothing.
Stayed 1 night in Nov 2019

8/10 Good

Nor

Liked: Cleanliness, staff & service
Strong Internet Signal
Thankfully I have explicitly requested for a room with a strong internet connection. Imagine my disappointment when the room I was assigned had very poor internet connection. Called teh front desk, which informed me that teh room with strong internet signal is an upgrade category. But, I told them I had specifically requested for a strong internet since I have to work from the room and if the original room assigned did not even have a signal which would enable me to access the internet, then the hotel would not have performed on their promise. After some delay, I was transferred to a room which has stronger wifi connection. So, in teh end, I was satisfied that a potentially disastrous issue, was resolved to my satisfaction. Just a note to management reading this, please upgrade your wifi signal throughout your hotel in order for a strong and stable internet connection.
Stayed 5 nights in Jul 2019

8/10 Good

Andhika Annas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Mohd Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was great..really look different than others hotel..recommended..
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃が行き届いていない アメニティの補充が不十分 スタッフの教育が行き届いていない
Stayed 1 night in Jan 2020

8/10 Good

おやびん, 栃木県佐野市

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室はきれいで、従業員のしつけが良くできており、サービスも良かったですが、外食する際の道案内があまり上手ではなく、ずいぶん歩きました。 細かいことを言うと、朝食の味噌汁がかなり塩辛かったですが、全体的には、日系ならではの心配りがありとても良いホテルだと思います。
Stayed 2 nights in Jan 2020

10/10 Excellent

Seong Hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcoming olace
The staffs are so nice. Especially Win from reception! She is the best. I travel a lot and she is someone that could do anything to help you. The neighborhood is a bit busy. I did not know indonesia well. There is no pedestrian walk road. It is bit dangerouse to walk around.
Stayed 2 nights in Sep 2019

8/10 Good

T.K, YOKOHAMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食に日本食もあるのですが、その調理（味付け）は見直されても良いと思います。それ以外は問題ありません。
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日系ホテル・クレタケソウ
渋滞で有名なクマンですが、徒歩圏内に食事できるお店が多数あるので問題無いでしょう。ミニマート（コンビニ）がすぐ近くにあるのもGood！1人でゆっくり過ごすのも問題ありません。タクシーも呼べばすぐに来てくれます。
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tukup
tukup
Stayed 7 nights in Apr 2019

8/10 Good

Asto

Liked: Cleanliness, staff & service, room comfort
大浴場で久々に足を伸ばしてお風呂に入れました。 入浴用の使い捨てパンツも用意されています。
Stayed 2 nights in Jan 2019