Exterior
Check availability

Reviews of ASTON Bellevue Radio Dalam

4 out of 5
ASTON Bellevue Radio Dalam
Jalan Haji Nawi No. 1, Radio Dalam, Jakarta, DKI Jakarta

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 79 reviews" "
Rating 8 - Good. 31 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 8 out of 79 reviews" "
Rating 2 - Terrible. 5 out of 79 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Soraya, Orange

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very friendly and helpful staff.
Stayed 1 night in Jul 2023

4/10 Poor

Tika

Stayed 1 night in Apr 2023

2/10 Terrible

Joo Hyun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Serious in need of upgrading all facilities. You need to change the window to soundproof, clean the room
Stayed 3 nights in Apr 2023
Response from Management on 5 May 2023
Dear Ms Joo Hyun,Thank you for your visit at Hotel Aston Bellevue Radio Dalam Jakarta.We are very sorry to hear your inconvenient experiences during your stay .Especially for the quality of service, facilities maintenance etc. We are now new management still progressing for the renewal .Hopefully this can improve our guest satisfaction.Thank you for your feedback.SincerelyBenny C Karambut General Manager

8/10 Good

Mohamed Tariq

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel, central location.
Nice hotel at a very central location close to a few malls.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left something after checking out only to notice a couple hours before. Good thing they kept it when i came back to get it
Stayed 3 nights in Oct 2019

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Had to upgrade the room to Junior Suite due to problem with the bed. The Sales Manager was a great help. Staff was helpful. Location is great. Wifi is unreliable.
Stayed 4 nights in Jul 2019

4/10 Poor

Memed

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Mar 2019

2/10 Terrible

Miguel, Calgary

Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel is very run down, there were water spots in my room, the bathroom showerhead was rusty, the internet only worked in the lobby area, it was spotty at best in the rooms, also I went for a massage and the lady offered me a “happy ending”, not my cup of tea and I felt very disrespected.
Stayed 7 nights in Mar 2019

4/10 Poor

PF, Singapore

Disliked: Cleanliness
Disappointed with the cleanliness of the hotel as compared to what is shown in the pictures
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Fitzgerald

Stayed 1 night in Nov 2018

6/10 Okay

Robert

Positives: Room was clean and comfortable with free bottled water, wifi was fast enough to watch Netflix and do FaceTime, breakfast was ok, staff friendly, location is good for Mall and nearby offices. Negatives: mini-fridge and safe in room didn't work, morning prayer at mosque next door woke me up and traffic noise was bad (even on 8th floor)!
Stayed 2 nights in Nov 2018

2/10 Terrible

Deasy, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but very noisy! Poor food & service. Staff poorly trained. Small room. Tried to claim we discoloured a towel & charge for it!!
Stayed 9 nights in Oct 2018

10/10 Excellent

Leslie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road nose and TV too small for room size
This is a well ran hotel clean comfy lots to do around the hotel will short walk shopping eating ... Will stay again
Stayed 3 nights in Sep 2018

6/10 Okay

bayth911, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location wise ... the hotel worked for my use.
The hote is average (at best). Facilities weren’t the greatest. Staff were polite but the language barrier made communication slightly challenging. Having said, the location was great for my purpose.... my meetings were held in either Pondok Indah or Gandaria and hence the location of the hotel was great. Besides the location, I wouldn’t shout out that this was the best hotel in Jakarta. It certainly was not BAD but I would have expected the experience to be much better. I make comparisons with several service apartments I usually stay at when in Jakarta...eg The Ascott or Fraser or Somerset franchise where the quality of the rooms and service staff are visibly higher. But each traveller has different opinions and expectations .... these are just my observations and it does not reflect the opinion of others.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again. Nothing good to say about it. Better find another hotel!!
Stayed 1 night in Aug 2018

10/10 Excellent

Reynaldo, Pasig City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellevue Suites Stay
Love the proximity of this hotel around the city's tourist spots and it's very reasonable. The place is so organized and clean.
Stayed 7 nights in Aug 2018
Response from The Bellevue Suites Team on 11 Sept 2018
Dear Reynaldo, Thank you for taking the time to write a review, glad that you had a good experience and we look forward to seeing you again! Best Regards Dumadi

10/10 Excellent

weng keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Comfort and strategic location to pondok indah mall.
Stayed 3 nights in Jul 2018
Response from The Bellevue Suites Team on 27 Aug 2018
Hi Keong on, Thank you for taking time to given us review. see you on next stay. Regards

4/10 Poor

Ng

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend to stay
Normally hotel will provide free early check in if have room available, however this hotel NO. They charge for it. Although this maybe is hotel policy but definately I won’t come back again. And when I go to the room, the room have some uncomfortable smell, I not sure is from carpet or toilet. Really feel disappointed. And then I found out hand tower totally dirty and unchanged. Really disappointed for this hotel. And if you need a quiet place, please don’t stay here, because it near the main road, early in the morning will be super noisy. Finally the breakfast also not good. This is first time to stay Also is last time.
Stayed 1 night in Jul 2018

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South Jakarta HOtel
close to big mall and local restaurants and nice staff would stay here again
Stayed 1 night in Jun 2018

6/10 Okay

Effa D, Singapore

Liked: Room comfort
Comfortable room...
Hotel was quite far frm central jakarta. Takes abt 45mins-90mins by car. Very disappointed w e spa staff. They seem to b unwilling n not ready to receive guest. Tried to confuse us w e currency. Our massage cost 550k for 2. Even after rendering 700k to them, they were still waiting for our money until we realize that they were already given more. One of e massuer also insist she be given same tips as her colleague. Another friend of ours was cheated of 30mins from her massage hour. Paid for 2hr, given only 90mins massage. V disappointing. Breakfast selection wasn't impressive. Overall stay was ok...
Stayed 2 nights in Apr 2018
Response from Dumadi on 1 May 2018
Hi Effa, Thank you very much for your feedback. We first want to apologize for any inconvenience we may have caused you and your friend. We take all issues very serious. We apologize our spa service may not exceed your satisfy and for the breakfast Hope we have chance to serve you with better breakfast on your stay with us in the near future. Best Regards The Bellevue Suites Team

8/10 Good

Tammi

Liked: Cleanliness, staff & service
Excellent service. Facilities are a bit outdated, mattress was somewhat hard. Local mosque's loudspeaker at 4:45am was a literal wake-up call.
Response from Dumadi and The Bellevue Suites Team on 7 Apr 2018
Thank you for taking the time and trouble to complete a guest review following your recent stay with us. I was delighted to learn that you enjoyed our central location and the service provided by our team members. I am sorry that you were disappointed with your guestroom -if you would be so kind as to contact us when you are next visiting Jakarta we will arrange the best guestroom room that we have for you -our email address is reservations@thebellevuesuites.com. we do hope we have the pleasure of welcoming you back to The Bellevue Suites Jakarta in the not too distant future.

8/10 Good

David, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, noisy environment
I would have given this hotel a near perfect score if the surrounding is not noisy. On top of that, there are two Mosques right behind the hotel that use an insanely loud PA system at 3am for the full hour!!
Stayed 1 night in Feb 2018
Response from The Bellevue Suites on 5 Apr 2018
I thank you for staying with us and am glad that you had a great stay with us. Regards

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location
Bellevue Suites is strategically located in South Jakarta with major malls and convenience store in walking distance. Checking in was a breeze and staffs were friendly and polite. Our room was beyond our expectation, it was huge and clean. Wifi works and bed was super comfy. Loved our stay in this great hotel and will definitely come back again!
Stayed 2 nights in Aug 2017

8/10 Good

Lala, Dallas, TX

Liked: Cleanliness, staff & service, room comfort
Nice hotel within walking distance to the mall.
Enjoyed my stay during my visit to Jakarta. Will definitely come back for sure.
Stayed 4 nights in Jul 2017

10/10 Excellent

soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Great Rates.
Great hotel with great value. Room is very modern and comfortable, very clean as well. Great location.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel to stay
Overall it was a Pleasant stay Easy access for food, transport, & shopping
Stayed 2 nights in Jul 2017

8/10 Good

Kim Huat

Liked: Cleanliness, room comfort
Great hotel that is very close to Pondok Indah Mall with good shopping and lots of food options. The room is spacious and bed is comfortable.. the only downside was the faulty lift during my stay. Everything was great other than that.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room
Nice hotel.. comfy.. not much, but we enjoy it
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
good loc and near with shopping mall
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real dump!
This hotel is nothing like it is portrayed on the website. It is poorly cleaned and maintained with numerous issues surrounding wiring, flooring balcony etc. The room was not cleaned well and the carpet was sticky! Check-in was awful as reception told me I didn't have a booking until after 10 minutes of arguing they finally 'found' the booking despite me showing my confirmation from Expedia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in pondok indah. Walking distance to the mall

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy room
Had a very good sleep

10/10 Excellent

Keith, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good experience staying at the hotel. Staff was helpful and reception could speak English. I had some problems with my room's air conditioning (and this can happen in any other hotels so don't take it negatively), and within 5 mins from my call, a technician was at my door. I am happy to share that the issue was fixed within 10 min! Definitely impressed! Location of the hotel was about 15 min walk to Podok Indah Mall where you can find shopping, restaurants, supermarket. Just note that this hotel is labeled as Bellevue Apartments on online maps.

8/10 Good

NICHOLAS

Liked: Staff & service, property conditions & facilities
Room was great but bathroom can use a little more space design and a little more noise cancellation pad on the window would be great!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ervin on 27 Jun 2016
Dear Anonymous, Thank you for staying at The Bellevue Suites and it has always been our great pleasure to have you as our guest. On behalf of The management and staff of The Bellevue Suites, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on enhance our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at The Bellevue Suites. Best Regard Ervin Febrina Executive Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ervin on 27 Jun 2016
Dear Anonymous, Thank you for staying at The Bellevue Suites and it has always been our great pleasure to have you as our guest. On behalf of The management and staff of The Bellevue Suites, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on enhance our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at The Bellevue Suites. Best Regard Ervin Febrina Executive Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ervin on 20 Jun 2016
Dear Mr/Mrs. Anonymous, Thank you for staying at The Bellevue Suites and it has always been our great pleasure to have you as our guest. On behalf of The management and staff of The Bellevue Suites, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on enhance our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at The Bellevue Suites. Best Regard Ervin Febrina Executive Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
The location of the hotel is 5min to a big shopping mall, however, the traffic noise from the busy street where the hotel is located can be quite distrurbing to light sleeper as the traffic is fairly heavy throughout the day and night.
Response from Ervin on 16 Jun 2016
Dear Mr/s. Anonymous, Thank you for staying at The Bellevue Suites and it has always been our great pleasure to have you as our guest. On behalf of The management and staff of The Bellevue Suites, we would like to express our gratitude for taking your time to share your experience during you stay. We do apologize for the inconveniences you have experienced during your stay which was caused by the noise of the traffic. At present we are trying to minimize the external noise with more soundproof. Your inputs and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us. We look forward for having the pleasure to welcome you again at The Bellevue Suites. Best Regard Ervin Febrina Executive Assistant Manager

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Mr/s. Ming, Thank you for staying at The Bellevue Suites and it has always been our great pleasure to have you as our guest. On behalf of The management and staff of The Bellevue Suites, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on enhance our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at The Bellevue Suites. Best Regard Ervin Febrina Director of Sales & Marketing

10/10 Excellent

Frank, Renton, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for South Central Jakarta
We stayed for 7 nights visiting family and were very comfortable. The room was spacious and clean. The staff was terrific. The hotel restaurant was great (for breakfast, lunch, or dinner). You are only a 10 minute walk to one of the largest malls in Jakarta. We will be staying here again!
Response from Ervin on 6 Mar 2016
Dear Mr. Frank, Thank you for staying at The Bellevue Suites and it has always been our great pleasure to have you as our guest. On behalf of The management and staff of The Bellevue Suites, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on enhance our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at The Bellevue Suites. Best Regard Ervin Febrina Director of Sales & Marketing

8/10 Good

Cang Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

H

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

HIROSHI

Stayed 25 nights in Sep 2023

6/10 Okay

James

Stayed 4 nights in Feb 2023

10/10 Excellent

Huiju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐還不錯.
Stayed 3 nights in Aug 2019