Spa Hotels & Resorts in Jackfield from NZ$137

"Answered any questions politely "

"Clean room but needs refurbishing like painting in the toilet/shower and doors. Staff are courteous as always. Amenities are ample. I like the sauna. I am disabled and the staff in the pool area approached and said they can help me get in the pool if I like to. They said I could get in the sauna in the wheelchair which I did and the people inside were all friendly. "

"The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps."

"The hotel was exceptional , the rooms were amazing and the food was 5star . The only issue we have is the manner that the head or I presume the head of service in the breakfast restaurant spoke to her staff . She in our view needs to put on a course for man management. I have to say if we had been spoken too the way she addressed her staff we would have walked out . She was the only let down in the whole of the hotel . "

"All very good "

"The room was great. I left my hat there unfortunately. That wasn't the hotel's fault though, obviously. The TV didn't work either but I didn't stay in the room much so no big deal. Hotel might want to check it though. "