JAARS Hotels, Waxhaw

"Requested a top floor room but received a lower room & could hear the guest staying above us. Toilet paper holder was in a poor location. Shampoo holder was ripped off the shower wall. Bath towels were very thin & poor condition. Had to always ask for clean towels; waste basket disposal; clean pillow cases, etc. Not much room for hanging items or putting clothing in drawers. Terrible bed pillows! No safe in the room. The closet location along with the kitchen area & room door were too close making the area easily congested. Staff was friendly. Room was clean, but dishes were still in the dishwasher. Bed was comfortable. Refrigerator was a good size & worked well. Nice to have a sofa in the room."

"We loved it "

"Both the interior and exterior were clean. Parking area lighting was great. Room and bathroom were clean. Bedding was very comfortable. The morning breakfast was excellent (my spouse stated that it is the best he has had) and the ladies kept everything well stocked and were so friendly and kind. We definitely recommend this hotel. Lots of restaurants close by."

"La recepcionista que nos atendió tanto como la entrada y salida excelentes, personal entero muy amigable, todo limpio "

"We stayed at this location to be close to the gym where my son had a basketball tournament. I was very impressed with this facility. In my opinion this location is one of the nicest hotels in this brand, plus it was affordable for an overnight stay. The lobby is very clean, has lots of lighting and the overall ambience is nice. We selected an interior room, however the hotel has a lot of security throughout the property. Each door is secure with an alarm so you always feel very safe. Naoka at the front desk was very friendly; she answered all of our questions and made us feel welcomed. If we are ever in the area, we will definitely stay at this hotel."

"The place is decent still had some unfinished repairs"

"Everything was wonderful "

"Customer service. Area. Room was perfect. Excellent price. "

"The whole staff (lobby, restaurants, spa, management) are friendly, hard working, and welcoming. "