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Comfort Inn Matthews - Charlotte

2.5 star property
Travelers gather around the welcoming lobby fireplace, energize at the 24-hour gym, and take advantage of convenient amenities including free parking

Choose dates to view prices

Located near Charlotte, Comfort Inn Matthews - Charlotte offers a practical base with thoughtful touches. Guests enjoy a breakfast buffet, seasonal outdoor pool, free WiFi, laundry facilities, and consistently praised staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$158
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(110 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2014
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(93 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2014
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.0 km
  • Matthews Heritage Museum - 4 min drive - 3.0 km
  • Spectrum Center - 17 min drive - 19.9 km
  • Charlotte Convention Center - 17 min drive - 20.6 km
  • Bank of America Stadium - 18 min drive - 21.3 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬8 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Miki's Restaurant - ‬18 min walk
  • ‪Krispy Kreme - ‬8 min walk

About this property

Comfort Inn Matthews - Charlotte

Property highlights
You can look forward to a free breakfast buffet, laundry facilities and a fireplace in reception at Comfort Inn Matthews - Charlotte. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Meeting rooms, a 24-hour front desk and a vending machine
  • Multilingual staff, coffee/tea in reception and smoke-free property
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 93 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Sleep Inn Matthews - Charlotte
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  • Pet-friendly
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The price is NZ$135
includes taxes & fees
12 Jan - 13 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Does Comfort Inn Matthews - Charlotte have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on 21 Dec 2025 start from NZ$157.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn Matthews - Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn Matthews - Charlotte?

Self-parking is free at this property.

What time is check-in at Comfort Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn Matthews - Charlotte?

Checkout is at 11 AM.

Where is Comfort Inn Matthews - Charlotte located?

Situated in Matthews, this hotel is within 3 miles (5 km) of Novant Health Matthews Medical Center, Bowlero Matthews and Sportsplex at Matthews. McAlpine Creek Greenway is 2.5 mi (4 km) away.

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Reviews

Comfort Inn Matthews - Charlotte Reviews

8.2

Very good

8.2

Cleanliness

10

Location

9.0

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1081 reviews
Rating 8 - Good. 291 out of 1081 reviews
Rating 6 - Okay. 127 out of 1081 reviews
Rating 4 - Poor. 71 out of 1081 reviews
Rating 2 - Terrible. 59 out of 1081 reviews

Reviews

10/10 Excellent

Niranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing one day stay at ComfortInn Mathews
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is particularly helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness
Cleaned room, great staff, location. Heater works well.
Stayed 4 nights in Nov 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could use a renovation, but the room was clean and spacious. The breakfast selection was good with hot and cold items. The staff kept the food replenished and area clean.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. The room was clean and the beds were very comfortable. Slept soundly. Will definitely stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, reasonably priced.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spotless and elegantly furnished. My stay was a very pleasant one will gladly stay here again.
Stayed 2 nights in Nov 2025

6/10 Okay

Harriett

Very basic. Located in a highly commercialized area.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaquata

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and very helpful. Room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff Spacious/clean room with king bed Lots of shopping and restaurants in area
Stayed 1 night in Sep 2025

10/10 Excellent

Winita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here
Stayed 1 night in Aug 2025

8/10 Good

Crystal

Liked: Amenities
Solo traveler; quiet and I got a good night of rest
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast nice and small
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Average quality but very nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel around
Stayed 10 nights in Aug 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Comfortable, large rooms. Safe area. Staff very nice and helpful. Lots of shopping and dining options nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had everything we needed.
Stayed 2 nights in Sep 2025

4/10 Poor

Russell

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway leading to our room smelled. The room itself was ok, but severely dated and repairs needed to be made.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The hotel staff is just awesome. The rooms are very clean. The bedding is very clean. Parking is efficient most of all the price is affordable. Did you hear what I said the price is affordable
Stayed 1 night in Oct 2025

4/10 Poor

Devonte

Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades. And smell in room and hallways
Stayed 1 night in Nov 2025

10/10 Excellent

Marquitha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was nice, beds were comfortable, great internet, everything has been great.
Stayed 5 nights in Jul 2025

8/10 Good

Capri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the cost. Property well maintained; staff were efficient and genuinely seemed to take pride in the job they were doing.
Stayed 5 nights in Sep 2025