Itajubá Hotels, Barra Velha

"The front desk informed us tha despite having booked two rooms at the same time ,there were on different floors .They also informed us that there was no room for our rented car so we had to park on the street ,and that this was the policy.When asked to talk yo the manager they said he was not in the hotel ,but there was nothing they could do and that the were acting according to procedure .My husband had to beg for a parking space that cost 45 reales .the rooms were clean ,but there was a moist smell on the hallways and the rooms had cracks on the ceelings . There was only one comforter in the room despite having two beds .Breakfast was decent .Pricey hotel for what they offer ."

"Always enjoy a stay at this hotel. "

"Hotel perfeito para famílias!! Toda estrutura necessária para curtir Beto Carreiro com muito conforto e prazer. Funcionários excepcionais! "

"Yuu"

"Extremely Bad: 1. There was a raw sewage smell coming from bathroom drain. 2. The pillows and linen to had a foul odor. 3. There was hair everywhere in the room and bathroom. 4. The bathroom sink faucet did not work, couldn’t even wash my hands. 5. Broken gate motor that left the vehicles unsecured in the parking lot across a busy street. 6. The breakfast spread was average for two days and on the third day breakfast was the bare minimum. We left the hotel and did not even eat breakfast on the fourth day. 7. The hotel denied Expedia a $70.00 refund request for one first night due to (GOL Airlines Severe Weather Delay) arriving a day late."