This was my first time in Istanbul, and I couldn't have had such a great experience without the wonderful assistance from the hotel staff. Ferman arranged my transportation to and from the airport. They were very friendly, and courteous, provided tips for places to dine, and tips for travelers. The staff was very knowledgeable. We had four people in our room, and the room was very spacious, had three different bed options to accommodate all of us, was high quality, clean, and had a large, spacious, and modern bathroom. Overall this was a fantastic experience, and I would highly recommend Ferman to anyone traveling to Istanbul.