Independent in Island Hills

"When I arrived, I found I had been alloted an upstairs unit. As the stairs were steep, and I had a knee injury, I was kindly moved to a downstairs unit. This was an upgrade, at no extra cost. I was very grateful. Staff very pleasant, and amenities excellent. Easy walk to pools and shops. I would stay again."

"Nice room. Private spa. Massive bed. Restaurant food was amazing"

"Was clean, tidy and cosy. It was just myself and puppy, so ideal for us, with nice open grounds to walk through."

"Lovely staff, easy parking and nice place close to town."

"Great location, rooms were immaculate and newly fitted out. Very comfortable beds. Highly recommend."

"Perfect spot for a long weekend stay. Just a couple of minutes’ walk from the thermal complex, in a quiet side road. The unit is older-style, as other reviewers have commented, but wants for nothing and has space that newer motels lack. Outdoor furniture catches late morning sun and overlooks the carefully-tended gardens. I slept well in a very comfy bed, was kept warm with an efficient heater (and electric blanket to take the chill off the bed). The sofa and chair were also very comfortable. I recommend highly and hope to find a room here when I next visit Hamner. "

"Yes parking and use of a ev charger was great"

"What an awesome place!!! Stunning setting, loved our Tourist Flat accommodation and the facilities on site are fantastic! We will definitely be back!!! Staff were soo friendly too."

"The property is amazing, but is being left to go to wrack and ruin (it's not there yet, but it's certainly on its way). It's rather sad to see. The staff are lovely, but there are very few of them. Oftentimes you'd go through reception without seeing anyone on the desk. Rooms are not serviced daily, which feels a little inattentive, not Kiwi hospitality. There's old furniture stacked up in poritcos, hoses left straggled under hedges, hedges themselves are roughly chopped. Weeds are taking over the formerly manicured grounds. Leaves are strewn across the lawns. Even easy maintenance tasks like replacing moldy silicone around the basin has gone by the wayside... the whole place feels rather devoid of care..."