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"Matteo was excellent ! Very helpful and attentive to our needs. The dining room staff was also very pleasant. Loved our room with two balconies and a jacuzzi. The separate toilet room also had its own balcony! The one thing we did was move the desk’s location. It made the room bigger and more comfortable. Excellent hotel!"

"Staff were friendly and helpful. Room was clean, spacious and comfortable. Cannot fault anything really. Even when we struggled to find parking, the staff were kind enough to add the underground carpark to our key card!"

"Everything was fabulous "

"Amazing property with a beautiful view. Friendly and professional staff. Such a wonderful breakfast nothing like what you have offered in the U.S.. Only complaint were the pillows. They were like flat pancakes, not at all fluffy with any support. "

"This is probably my favorite hotel in Italy. It’s close to the center with lots of shopping but on the other side of the hotel is a quiet spa like resort that overlooks the lake and mountains. The property grounds are incredibly beautiful and peaceful. There’s an adult pool, a family pool and an indoor pool. Breakfast was delicious. The hotel staff is incredibly polite and helpful and someone is constantly cleaning the hotel areas. If staying here, I would recommend booking the Superior room at minimum since the are located in the main part of the hotel and are newer. If on a budget, there are cheaper rooms but they are older and in a different part of the hotel, also they don’t include breakfast or free access to SPA amenities. For families with younger kids, the bungalows seemed like a perfect choice. Oh traveling to this area, this hotel is a MUST! You will not be disappointed! "

"Thankyou to all the Staff! Especially the dining/ breakfast room staff! Wow! Just wow"

"Wonderful welcoming staff who made our stay very special, thank you. "

"This hotel was fantastic in every way"

"Great hotel excellent breakfast. Right by old town. "