Indio Maiz Biological Reserve Holidays from NZ$3,871

Ideal location for exploring New York. Breakfast buffet was excellent.

Great location and good size clean room

I have stayed here many times. This time the room and bathroom were not well cleaned. The ice bucket bag was never changed nor the water thrown out. The pillows are ridiculous—there’s nothing left in them. I am disappointed.

Everything you need for your stay in NYC. We really enjoyed our stay. The hotel is clean and the rooms have good space. The staff was really nice with us and our 2 year old baby. The location is perfect because there are lots of options of shops and restaurants around. We will definitely go back to this hotel on our next trip to NY.

Great View, But Comfort and Convenience Fell Short Our stay had some positives, but several issues made it less enjoyable than expected. The highlight was definitely the incredible view of Central Park from our room — truly stunning and a memorable part of our trip. Unfortunately, the air conditioning in our room wasn’t working properly, and we ran into other guests experiencing the same problem. We had to ask for a fan, but even then, sleeping was uncomfortable due to the heat. While all six elevators were working, wait times were still surprisingly long. In the evenings, the lobby would get quite crowded with people heading to the rooftop, which made coming and going a bit chaotic for hotel guests. Overall, a decent stay in a great location, but some important comfort and service aspects really need improvement.