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"Amazing and helpful staff, thank you!"

"The AC was super dirty. Other than that the house was great. Location is also perfect with a nice restaurant across."

"good"

"Staff don’t speak English bathroom only on the first floor we were staying at the 4th and no dinner and no breakfast available. Good for a step only one night before Kyoto. "

"The bath facility and sauna was so beautiful and relaxing. Every room and super Japanese modern and designed/remodeled very tastefully. We had a very comfortable stay. "

"チェックイン時特に説明なし 感情がないのかというくらい適当"

"This was the accommodation we looked most forward to on our Japan trip, and it did not disappoint. It was very beautiful and cozy. Well renovated old traditional house. Spacious living room downstairs and two bedrooms upstairs. There is all you need to cook and wash. We ordered half pension, which is highly recommended. Great local food. The breakfast you cook yourself after a easy to follow instruction. I would love to come back for more than pone night. "

"This place was an experience. The staff were so nice and friendly. The room was romantic and comfortable. The food was authentic Japanese style. We loved it!"

"Fantastic meals, excellent onsen, beautiful view and amazing staff."

"Nice staff, great but small room."

"The room was not what I expected from this chain of hotels. The room was larger than expected. Fortunately I had the non-smoking floor. I had another room room on the smoking floor and it was a pretty strong odor. Just be careful of what you're booking when making your reservations. It was also within walking distance from many restaurants and provided ample parking."

"The overall interior is chic and calm, but the dining area needs some flashy design to stimulate the appetite."

"Great spacious room and well furnished. One if the best we stayed in during our 9 week trip in Japan. "

"スタッフの対応も親切でした。"

"トイレ、バスルー厶のドア鍵がかかっておりスタッフを呼びました、 "

"客室がとても綺麗でした。また、スタッフさんの対応もとても丁寧で、気持ちよくチェックインでしました。 ただ1点だけ、冷蔵庫はスイッチを入れて使うようになっていましたが、スイッチの案内は貼ってあるもののどこにあるのかわからず、結局冷蔵庫が使えませんでした。"

"Very good service with nice staff. Both dinner and breakfast are delicious. Room is spacious and tidy."

"Excellent balanced very reasonable hotel with warm and friendly staff. "

"The young woman at the front desk was so helpful and kind!"