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"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"Zimmer ok seit Neustem kostet der Parkplatz"

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."

"Das Zimmer war sehr ruhig und sauber. Auch ohne Personal ging alles reibungslos."

"Schönes Hotel mit freundlichem Personal "

"Tolles kleines Hotel mit 8 Zimmern und mit tollen geräumigen Zimmern. Immer wieder gern. Für Geschäftsreise und Urlaub gut geeignet. "

"Beautiful hotel!! So comforting like home "

"War super "

"Great hotel very clean, spacious rooms, comfortable bed. Friendly stuff. Good food, tasty but Menu is short. Unfortunately nobody from staff speak english , even on the reception. No english menu. Therme which was included to the room price, is open till 20:30, at least that what was written, however I have tried to go at 19:30, and the door to Therme was closed.As they are claiming this is a four star hotel, they shall put more efforts for international customers."

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing. "

"It’s nice, comfortable, friendly and well functioning hotel."

"Sehr freundliches Personal, reibungsloser check in und check out, ruhige und trotzdem zentrale Lage, saubere Zimmer"