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Hotel Am Vitalpark

4.5 star property
Luxury hotel with 4 indoor pools and 2 hot tubs

Choose dates to view prices

Photo gallery for Hotel Am Vitalpark

Lobby
Exterior
Sauna
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
4 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Hotel Am Vitalpark offers a perfect balance of activity and relaxation. Enjoy golfing and hiking nearby, then recover with massage or aromatherapy. The Theodor Storm restaurant serves fine cuisine, and multiple pools and fitness classes provide extra recreation options.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Spa
The current price is NZ$276
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22
Check availability for tonight Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23
Check availability for tomorrow Sept 22 - Sept 23
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308

What's nearby

  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.2 km
  • Heinrich-Heine-Kurpark - 9 min walk - 0.8 km
  • Eichsfeld Museum - 15 min walk - 1.3 km
  • Literaturmuseum Theodor Storm - 19 min walk - 1.6 km
  • Eichsfelder Kulturhaus - 3 min drive - 1.4 km

Getting around

  • Heilbad Heiligenstadt Station - 5 min drive
  • Erfurt (ERF) - 105 min drive

Restaurants

  • ‪Norddeutscher Bund - ‬19 min walk
  • ‪Cosmic Bowling / Restaurant Dolce Vita - ‬4 min drive
  • ‪Treffpunkt Alex - ‬4 min drive
  • ‪MSC Geisleden "Am Berg - ‬9 min drive
  • ‪Schwarzer Adler - ‬4 min drive

About this property

Hotel Am Vitalpark

Luxury family-friendly hotel near Märchenpark Heilbad Heiligenstadt
Located close to Heinrich-Heine-Kurpark and Eichsfeld Museum, Hotel Am Vitalpark provides golfing on-site, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, aromatherapy or a massage. The on-site international cuisine fine-dining restaurant, Theodor Storm, serves dinner. Fitness classes and Pilates classes are offered at the health club; other things to do include hiking/biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 indoor pools and an outdoor pool, along with a lazy river, a waterslide and sunloungers
  • Self-parking (surcharge), an electric car charging station and smoke-free property
  • A TV in reception, a billiards/pool table and multilingual staff
  • Bike tour information, newspapers in the reception and massage treatment rooms
Room features
All 130 rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with cable channels
  • Balconies or patios, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room cot
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 29 June 2025 to 14 September 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 49.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: EUR2 per person, per night. This fee does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 49.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

Does Hotel Am Vitalpark have a pool?

Yes, this property has 4 Indoor pools, an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM. The property will be renovating one of the swimming pools from June 29 2025 until September 14 2025 (completion date subject to change).

How much does it cost to stay at Hotel Am Vitalpark?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Am Vitalpark on 19 Oct 2025 start from NZ$267.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Am Vitalpark pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Am Vitalpark?

Self-parking is available for EUR 7 per day.

What time is check-in at Hotel Am Vitalpark?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Am Vitalpark?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Am Vitalpark located?

This family-friendly Heilbad Heiligenstadt hotel is located in a rural location, within a 10-minute walk of Märchenpark Heilbad Heiligenstadt and Heinrich-Heine-Kurpark. Eichsfeld Museum and Eichsfelder Kulturhaus are also within 1 mi (2 km). Heilbad Heiligenstadt Station is 26 minutes by foot.

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Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 461 reviews
Rating 8 - Good. 174 out of 461 reviews
Rating 6 - Okay. 23 out of 461 reviews
Rating 4 - Poor. 5 out of 461 reviews
Rating 2 - Terrible. 0 out of 461 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes, abwechslungsreiches Frühstück, sehr netter Empfang, schönes Zimmer mit gutem Bett, Bundle mit angeschlossenem "Badeland" - all das lässt mich überlegen, ob ich nicht allein dafür für ein Wochenende nach Heilbad Heiligenstadt zurückkomme...
Stayed 1 night in Sep 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, Sauber und Ruhig, Nettes Personal
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Saunabereich. Frühstück war super. Wir kommen gerne wieder.
Stayed 5 nights in May 2025

10/10 Excellent

Torsten

Liked: Staff & service, amenities, property conditions & facilities
Schön ruhig und sauber
Stayed 8 nights in Jul 2025

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Fijn hotel met goede voorzieningen Het hotel is netjes en de kamers zijn prima en schoon. Er is een koffieapparaat met cups aanwezig, evenals theezakjes, maar vreemd genoeg geen waterkoker – dat zou een handige toevoeging zijn. Het personeel is erg vriendelijk en behulpzaam. Het ontbijt is heerlijk en zeer uitgebreid, echt een pluspunt. Wat betreft de wellness: de route naar het zwembad is wat omslachtig en onpraktisch, hier valt zeker nog iets in te verbeteren. Het zwembad zelf is prettig, met meerdere baden om van te genieten. De algehele massage was aangenaam, maar leek richting het einde wat gehaast. Over het algemeen hebben we fijne dagen gehad op het complex.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vitalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Super!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomra Sorting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel mit perfektem Wellnessbereich
Stayed 1 night in Jun 2025

10/10 Excellent

Tomra Sorting

Liked: Cleanliness, property conditions & facilities, room comfort
Ein großartiges Hotel mit tollen Wellness Bereich
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Toni

Stayed 2 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut! Jederzeit wieder!
Stayed 2 nights in May 2025

10/10 Excellent

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mats

Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gut

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war perfekt und sehr erholsam!
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles gut

Alles gut
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Frani

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal ist in jedem Bereich super nett gewesen. Alles war sauber… wir kommen definitiv wieder
Stayed 2 nights in Feb 2025

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