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"La habitación olía a drenaje, mala instalación del desagüe, terrible conexión de internet, respuesta personal del hotel lenta, inseguridad en la habitación por pérdidas materiales."

"La habitación era amplia, el personal siempre atento a mis necesidades, los servicios buenos "

"Very clean staff frrienly "

"Muy buen lugar, buena atención de parte del equipo, la comida es rica y la estancia cómoda y tranquila."

"The Casona is a nice hotel. The room siz is acceptable. Staff is friendly and helpful. The price is too high for what you get. Hotels.con says the distance from Cuetzalan is 4.6 miles. No it is 16 miles an transportation is very limited to go in and out. The Casona is located in the town of Jonotla, Puebla which is a very nice town if you want to "disconect""

"Most taxis drivers didn’t knew were the place was.. to far out from main atracción/ center "

"The staff was extremely polite and helpful. They were patient when I did not understand spanish!"

"Excelente atención por parte del personal, calidez en la atención, siempre con una sonrisa y sin faltar los buenos días, tardes y noches al entrar o salir. Ampliamente recomendado. "

"The room and bathroom was too much dirty "

"Excelente hotel "

"El trato del personal excelente Buen lugar para relajarse y disfrutar de la sierra de Puebla en especial con neblina "

"We had a nice time. A message on the web site stated we had to walk in but that was not true. It looked like it needed a little TNC but was fine. The owners are of Spanish (Europe) descent and were very helpful. According to what we were told the hotel was part of a plantation owned by the first president of Mexico. The out buildings have been remodeled and our room was great, all stone building. Eric was very helpful and even saw to it that we could be served a hot breakfast at 5am as I had a...

"Very good "