I wish I could give this hotel 10 stars. A young front desk lady who works at night (did not get her name) made our experience truly amazing and one of our most memorable and favorite trip.
The hotel provides free pickup from the train station with at least a day’s notice. Since we booked it last minute, we had to take a cab. When we arrived at the hotel, she opened the cab doors for me and paid for our cab for not replying to our message before we arrived. But we did not expect that since we were the ones who booked last minute.
Then we asked her for a recommendation on food and bike path and she drew a map for us and made sure that we went to the correct bike path and the restaurant.
I felt like the she went above and beyond to make sure we had an amazing experience staying at the hotel. Thank you!!
Hotel is conveniently located, clean, comfortable and obviously service was amazing. The free bicycle rental was amazing, the beach is only 10minute ride from the hotel and the beach itself has an amazing bike path. I would definitely stay here again when in Hualien.