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Reviews of Guide Hotel Hsinchu Zhongyang

2 out of 5
Guide Hotel Hsinchu Zhongyang
106, Zhongyang Rd, East District, Hsinchu

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 102 reviews" "
Rating 8 - Good. 34 out of 102 reviews" "
Rating 6 - Okay. 23 out of 102 reviews" "
Rating 4 - Poor. 5 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SonTung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, easy checkin, friendly staff, convenient location, good value for money. Best!
Stayed 1 night in May 2024

6/10 Okay

James

Business traveller
Disliked: Amenities, property conditions & facilities
The property is very aged. The furnitures in the room are very cheap. The whole place feels more like a low cost student hostel than a hotel. For the price, it's certainly not worth it.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Steer Clear (Unless you have no other options).
Not sure if the room we stayed in has been cleaned anytime in the last few weeks. There were insect pupae hanging from the ceiling, walls were all marked up and stained, and it seemed like everything in the bathroom was just one turn away from breaking. The hallways reeked like a cat’s liter box and the beds were basically completely blown out and just dipped down in the middle. The walls were super thin and if the sound of the hotels water pipes and other residents doesn’t keep you up, the obscenely loud refrigerator would definitely keep you up all night. Not the worst hotel I’ve ever stayed at in Taiwan, but definitely close to it. Check-In was super convenient, but that was the only good thing about the whole experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Hong Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Joo Shiang

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was not too bad, just beside Moat Park, central, near to train station too. Design, facilities and rooms are dated, would probably looked magnificent 20 years ago
Stayed 1 night in Apr 2023

8/10 Good

Loreal

Stayed 1 night in Mar 2023

6/10 Okay

Loreal

Disliked: Cleanliness, property conditions & facilities, room comfort
not interested to be back to this hotel again
Is a huge but very run down hotel. The wall paper is tearing, mould here & there, They touch up the broken area but is badly done. Mushy smell. the room size is decent. What surprise us is the housekeeping is not 24 hours... the operating hour is 9am till 5pm. we try asking for vaccum services in the room at 6pm and was told the staffs is gone for the day and whole hotel only has 4 staffs working now, and they are the front desk staffs only. The hotel has coin laundry services at level 10.
Stayed 1 night in Mar 2023

6/10 Okay

Takahiro

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

??

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位於新竹市中心、城隍廟、巨城百貨徒步就到
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Shih Han

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
就是好舊的飯店 浴室整體好舊 水壓不穩 熱水太溫 床鋪太硬 住了三個晚上都不好睡 清潔度是可以啦 但因爲太舊 就顯得不乾淨
Stayed 3 nights in Feb 2024

8/10 Good

MING YUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住心得
優點：居熱鬧市中心，要往城隍廟/巨城都在可接受的10-15分鐘腳程。 溫水便座在寒冬中，真令人感到貼心。 缺點：蓮蓬頭的水量不是太強，偏弱。
Stayed 1 night in Feb 2024

10/10 Excellent

HSIN TSEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
插座很難使用，也很少，如果有電量焦慮要三思
Stayed 1 night in Jan 2024

10/10 Excellent

Hwang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒
Stayed 2 nights in Feb 2024

4/10 Poor

麗卿

Travelled with family, Business traveller
房間有霉味 地毯髒 房間內冷
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cheng Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Chihyi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

CHIE

Travelled with family
Disliked: Property conditions & facilities
朝食がおいしかった
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
房間很舊，冷氣的出風口也看著要脫落了 整體住宿感很差 房價高卻是這種住宿體驗
Stayed 1 night in Dec 2023

8/10 Good

Liwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

wai ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Po Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

TZU-YUN

Travelled with partner
Disliked: Property conditions & facilities
房間霉味太重，建議參考其他飯店配置空氣清淨機持續除濕除臭。
Stayed 1 night in Dec 2023

8/10 Good

Shihching

Stayed 1 night in Nov 2023

6/10 Okay

TING-YUN

Liked: Cleanliness, staff & service
購物方便
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

YiChun

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Shui yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務好，設施配套方便。 整體滿意。
Stayed 4 nights in Oct 2023

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良いお宿でした。しかし、各スタッフのレベルに違いがあり、必要な情報を必要なタイミングで得られなかったのがすこし残念。
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
交通便利環境尚可
房間打掃不是很乾淨，有灰塵、死蟑螂。浴室偏老舊。冰箱會發出噪音。不過，早餐選擇蠻多，有中西餐可以選擇。適合有長輩的家庭。
Stayed 1 night in Oct 2023

8/10 Good

YU-JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中上選擇
老舊式飯店地點好，清潔度尚可，服務人員有禮貌
Stayed 1 night in Oct 2023

6/10 Okay

??

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
空調不夠冷
Stayed 1 night in Oct 2023

6/10 Okay

Masayoshi

Liked: Staff & service
Disliked: Property conditions & facilities
Equipment problems (1) The temperature setting of the air conditioner changes (usage? Is it broken?) (2) Toilet is broken and water cannot be flushed.
Stayed 2 nights in Sep 2023

2/10 Terrible

YING-SHUO

Stayed 1 night in Sep 2023

4/10 Poor

CHENGNAN

Travelled with family
Disliked: Property conditions & facilities, room comfort
讓我感覺不OK！
房間空調不涼，還要櫃檯人員拿電風扇進來加強才感覺不熱，真的很不OK!
Stayed 1 night in Sep 2023

8/10 Good

SUNG-HSIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

I-Yao

Stayed 1 night in Sep 2023

8/10 Good

Chung hsien

Stayed 1 night in Sep 2023

10/10 Excellent

YONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
那個浴缸建議不要用浴簾整個遮蔽住，剛入住時感覺很毛!!
Stayed 1 night in Aug 2023

8/10 Good

Jen Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
晚上8點半才從台中開車去新竹入住，到飯店都已經快10點，櫃檯人員協助check in的服務真的快速又親切，真的很棒
Stayed 1 night in Aug 2023

10/10 Excellent

Tsung Yu

Stayed 1 night in Aug 2023

8/10 Good

Jen Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體房間環境尚可，房間偏舊，牆壁有膠帶貼補的痕跡、電視螢幕比較小、冷氣出風口格柵有生鏽跟掉漆，如果不去注意的話都是不影響住宿體驗的小缺點，主要的服務、餐飲、停車、座落區位都相當優秀，以商旅來說價格也相當實惠，相信不只是這間，我到台灣各地旅行都會是列入考慮名單的旅宿品牌
Stayed 1 night in Aug 2023

4/10 Poor

HSlN-HSIEN

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2023