Shane, thank you for your kind words. The Hilton Garden Inn Houston/Bush Intercontinental Airport team is delighted to hear that you felt welcomed despite the storm-related challenge. We hope to welcome you back under better circumstances soon!

Liliana, thank you for your feedback. We're sorry to hear about your experience. We understand how essential these amenities are for a comfortable stay. Our team always strives to provide clear communication, and we regret any inconvenience you faced. We hope for an opportunity to improve your impression in the future.

Terrin, thank you for your feedback. It is understood that the shuttle wait and noise from the fridge caused some frustration. We're glad to hear that despite these concerns, you had an overall pleasant stay at Hilton Garden Inn Houston/Bush Intercontinental Airport. We look forward to the opportunity to welcome you back for an even better experience.

Thank you for taking the time to share your feedback, Richard. Unfortunately, over a million people were without power from the storm. Please contact Expedia to get a refund if you canceled your room. Thank you.

D'Vaughnia, thank you for sharing your feedback. We regret the unforeseen circumstances that occurred during your reservation. The comfort and satisfaction of our guests are important to us, and we hope to provide a better experience should you choose to stay with us in the future.

Dwayne, thank you for sharing your experience. It is very unfortunate that external circumstances affected your stay. Feedback like yours is invaluable, and the team is committed to ensuring guests have a positive experience. Your concerns will certainly be addressed.

Thanks for your message. We were cancelling reservations with no penalty at the property and advising guests that booked through 3rd parties to contact that company directly to cancel since the charge comes from them. If your family stayed in the hotel or failed to cancel your room, we did charge because we were holding rooms for travelers from the airport with no place to go. I'm sorry you were inconvenienced during the storm. Thank you

We appreciate your feedback, Scott.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

Joathan, thank you for sharing your feedback. The experience described is not what our guests typically encounter. Your comments will be reviewed thoroughly to see where improvements can be made.

Thanks for your email. Unfortunately over a million people were without power from the storm. Please contact Expedia to get a refund if you canceled your room. Thank you.

We appreciate the feedback, Oleksandr.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Thank you for sharing your feedback, Brant.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

Antony, it appears from your rating that your experience did not meet expectations. Your feedback is vital, and we welcome the opportunity to improve. We hope you'll consider staying again so we can better serve you in the future.

Thank you for sharing, Greg.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

Kandra, it's wonderful to hear that your experience at Hilton Garden Inn Houston/Bush Intercontinental Airport was one of the best. We're thrilled that our team members, particularly at the dining area and front desk, made such a positive impact on your stay. There's nothing more rewarding than hearing our guests are eager to return. Thank you for your gracious comments, and we can't wait to welcome you back soon.

Nelson, it's fantastic to know you had a perfect stay at the Hilton Garden Inn Houston/Bush Intercontinental Airport. We appreciate your score and hope to serve you again in the future.

Thank you for the amazing rating, Emily!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Garden Inn Houston/Bush Intercontinental Airport soon!Thanks again for leaving your feedback!

Rachelle, thank you for your high praise! We're delighted that your stay at the Hilton Garden Inn Houston/Bush Intercontinental Airport exceeded your expectations. We're committed to our guests' satisfaction and look forward to offering you another stellar experience on your next visit. Safe travels until then.

Jessica, we appreciate you highlighting the kindness shown by our team members. However, we apologize if other aspects of your stay did not live up to your expectations. At Hilton Garden Inn Houston/Bush Intercontinental Airport, we continually strive to improve guest satisfaction and your feedback will serve as a valuable tool. We hope for another opportunity to provide you with an even better experience in the future.

Ralph, we're thrilled to know you enjoyed Hilton Garden Inn Houston/Bush Intercontinental Airport's exceptional customer service and appreciated our property. We strive to create wonderful guest experiences, so your positive feedback means a lot to us. Looking forward to your next visit.

Wafa, your shared experience is incredibly valuable and we appreciate your feedback. We are delighted to hear that our location provided convenience for your travel needs. Your comments about the lack of certain amenities such as USB ports and bottled water have been noted. We are always looking to improve our guest experience. Also, we regret any discomfort experienced concerning the room cleanliness. We aim to maintain a high standard of cleanliness and apologize if we missed the mark.It is great to know that our team members made you feel welcome. We consistently strive to provide warm, friendly service to all our guests. We hope you will give us another opportunity to serve you better in the future.

John, thank you for choosing Hilton Garden Inn Houston/Bush Intercontinental Airport and sharing your feedback. We're happy to know that you found value in your stay with us. Looking forward to welcoming you back.

Patricia, we are thrilled to know that you found the Hilton Garden Inn Houston/Bush Intercontinental Airport calm and serene during your stay. Your kind words about Brandon's assistance are most appreciated and will be shared with him for encouragement. We look forward to your return visit.

Shelley, thank you for your delightful feedback about your stay at Hilton Garden Inn Houston/Bush Intercontinental Airport. It's wonderful to hear how much you appreciated our broad selection of beverages and fresh foods available any time. We're also thrilled to hear that James made such a positive impression during your check-in. Your endorsement is greatly appreciated, and we look forward to welcoming you back during your next trip to Houston.

Julie, it's great to hear that you had a comfortable stay at Hilton Garden Inn Houston/Bush Intercontinental Airport. Our team members are indeed committed to providing friendly service. We welcome the opportunity to host you again whenever your travels bring you back to Houston.

Barbara,Thank you for sharing your experience. It's great to know that you found the bed at the Hilton Garden Inn Houston/Bush Intercontinental Airport so comfortable, along with the pillows. Your positive feedback serves as encouragement to our team members. Looking forward to welcoming you back the next time your travels bring you to Houston.

Pamela, thank you for highlighting the Hilton Garden Inn Houston/Bush Intercontinental Airport with a five-star rating. We're glad you had a great experience and hope to see you again soon. Safe travels!

Cheryl, it's wonderful to hear you had an effortless experience at Hilton Garden Inn Houston/Bush Intercontinental Airport. We immensely appreciate your acknowledgement of our team members' adaptability and the pristine condition of our hotel. We aim to make every guest's stay as convenient as possible, especially when it comes to coordinating around travel schedules. Looking forward to welcoming you back during your next trip. Safe travels!

Dafne, thank you for choosing the Hilton Garden Inn Houston/Bush Intercontinental Airport for your stay. We're pleased your experience met your expectations. Whenever your travels bring you back in Houston, we'd be thrilled to host you again. Safe travels!

Nikki, thank you for rating your stay at Hilton Garden Inn Houston/Bush Intercontinental Airport. We're thrilled to know that your experience with us met your expectations and hope we'll have the opportunity to host you again in the future. We appreciate your feedback and your support. Safe travels!

Nicole, it is delightful to hear that the Hilton Garden Inn Houston/Bush Intercontinental Airport was a convenient choice for your travels, and that you found our beds comfortable. We're pleased you experienced a warm welcome from our team at check in. We look forward to welcoming you back for more comfort and convenience in your future visits.

Lisa, we're thrilled to hear your stay at Hilton Garden Inn Houston/Bush Intercontinental Airport was enjoyable. Knowing that you found our hotel to be clean and well kept makes us proud. We're also pleased that our team members provided you with a pleasant and accommodating experience. Your satisfaction is our top priority and we can't wait for your next visit. Safe travels!

Stephanie, we're delighted to hear you had a wonderful experience with our front desk colleagues at Hilton Garden Inn Houston/Bush Intercontinental Airport. We always strive to deliver great service. We appreciate your review and hope to have the pleasure of welcoming you back soon.

Ashley, it's fantastic to hear that you appreciated the warm service during your visit at the Hilton Garden Inn Houston/Bush Intercontinental Airport. We're looking forward to welcoming you back on your next journey to Houston. Safe travels!

Zakaria, it's uplifting to know you appreciated the convenience and cleanliness of Hilton Garden Inn Houston/Bush Intercontinental Airport. Our welcoming team at the front desk is always aiming to provide a wonderful experience. We look forward to your next stay with us.

Erica, it's unfortunate to hear about your experience with our shuttle service and the noise disturbances. Ensuring smooth transportation and a peaceful atmosphere for our guests is of utmost importance to us. We'd be grateful to consider your suggestions to better serve our guests in the future. We hope the rest of your stay was enjoyable and look forward to the opportunity to enhance your next experience with us.

Rebecca, we appreciate your kind words about Hilton Garden Inn Houston/Bush Intercontinental Airport. We're thrilled to hear your experience was enjoyable and we look forward to welcoming you back in the future.

Thanks for the perfect rating, Monty! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn Houston/Bush Intercontinental Airport. Have a great day!

Jordan, it's certainly concerning to hear about the difficulties you encountered upon arrival. All guests should expect a smoothly coordinated check-in process, particularly those with confirmed reservations. We're looking into these circumstances to ensure this doesn't happen in the future. We value your feedback and hope to have the opportunity to serve you better in the future.

Donald, thank you for choosing Hilton Garden Inn Houston/Bush Intercontinental Airport. We are thrilled that our top-notch front desk team member, clean accommodations, and efficient shuttle service met your expectations. We understand the proximity to the airport has its advantages but may lead to occasional noise. We appreciate your understanding and look forward to serving you again in the future.

Olubiyi, it's great to hear that you found Hilton Garden Inn Houston/Bush Intercontinental Airport's location convenient and enjoyed the breakfast offerings. Your acknowledgment of the early check-in gesture is also greatly appreciated. We strive to provide excellent services to ensure our guests are comfortable. We look forward to welcoming you back in the future.

Thanks for sharing this perfect rating, David!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn Houston/Bush Intercontinental Airport! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

Roman, it's delightful to hear that you found Hilton Garden Inn Houston/Bush Intercontinental Airport to be a convenient choice for an unexpected stay. We're glad our on-site dining, including vegetarian options, and our well-stocked shop served you well. While we recognize the limited shopping and dining options in the vicinity, we hope our amenities provided a measure of comfort. Your positive words for our team members are greatly appreciated, and we look forward to welcoming you back, should you need us in the future.

Mauricio, thank you for your top rating. We're thrilled to know that your stay at Hilton Garden Inn Houston/Bush Intercontinental Airport met your expectations. Feedback like yours motivates our team members to continue offering exceptional service. We look forward to welcoming you back in the future. Safe travels!

Victoria, thank you for taking the time to rate your experience at Hilton Garden Inn Houston/Bush Intercontinental Airport. We are thrilled to know that your stay was a pleasant one. We hope to see you again, offering you the same quality service and enjoyable experience.

Vikram, we're sorry to hear about the confusion regarding your reservation. It sounds like there may have been some miscommunication, and we apologize for any inconveniences you experienced. Moving forward, we assure you that our team members would be more than happy to assist in rectifying any similar situations should they arise. We hope you'll give us another chance to serve you in the future.

Kevin, it's great to hear that you enjoyed the convenient location of Hilton Garden Inn Houston/Bush Intercontinental Airport, with its proximity to the airport and local dining options. Our team takes pride in delivering a comfortable and accessible experience to our treasured guests. We hope to welcome you again in the future, ensuring your stay is an enjoyable one.

Thanks for the amazing rating, Samantha!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Houston/Bush Intercontinental Airport!

Paul, it's exhilarating to hear that your experience at the Hilton Garden Inn Houston/Bush Intercontinental Airport proved exceptional. Your feedback, particularly about the efficient check-in process and clear instructions, enhances our enthusiasm to best serve our guests. Our front desk team is glad to have made a favourable impression. Looking forward to your next visit.

Thank you for the excellent rating, Linda!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton Garden Inn Houston/Bush Intercontinental Airport! We look forward to hosting you again soon.